Title: Exclusive Gramado Hotel & Spa by Gramado Parks Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=60246395&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Exclusive Gramado Hotel & Spa by Gramado Parks Families find a peaceful retreat at this Dutra hotel, where garden relaxation meets spa treatments, outdoor lounging, and delicious meals at Signature restaurant. ## Photo gallery for Exclusive Gramado Hotel & Spa by Gramado Parks ![Indoor pool, open 9:00 AM to 10:00 PM, pool loungers - Exclusive Gramado Hotel & Spa by Gramado Parks (Gramado)](https://images.trvl-media.com/lodging/61000000/60250000/60246400/60246395/b46089ff.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, open 9:00 AM to 10:00 PM, pool loungers - Exclusive Gramado Hotel & Spa by Gramado Parks (Gramado)](https://images.trvl-media.com/lodging/61000000/60250000/60246400/60246395/37264c20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily continental breakfast - Exclusive Gramado Hotel & Spa by Gramado Parks (Gramado)](https://images.trvl-media.com/lodging/61000000/60250000/60246400/60246395/8f1a0e8a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall - Exclusive Gramado Hotel & Spa by Gramado Parks (Gramado)](https://images.trvl-media.com/lodging/61000000/60250000/60246400/60246395/b8d40b8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, in-room safe, laptop workspace - Exclusive Gramado Hotel & Spa by Gramado Parks (Gramado)](https://images.trvl-media.com/lodging/61000000/60250000/60246400/60246395/59d69884.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Exclusive Gramado Hotel & Spa by Gramado Parks greets travelers with warm hospitality. Enjoy free continental breakfast, spa facilities, and a pool. Kids have fun at the playground while parents savor meals at Signature restaurant. Welcoming environment. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Breakfast included - Spa - Free Wi-Fi - Restaurant - Air-conditioning £51 includes taxes & fees 9 Feb - 10 Feb ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=60246395&PinnedHotelID=60246395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=60246395&PinnedHotelID=60246395&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=60246395&PinnedHotelID=60246395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=60246395&PinnedHotelID=60246395&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=60246395&PinnedHotelID=60246395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=60246395&PinnedHotelID=60246395&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=60246395&PinnedHotelID=60246395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=60246395&PinnedHotelID=60246395&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 3 of 3 rooms ### View all photos for Classic Apartment ![1 bedroom, minibar, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/61000000/60250000/60246400/60246395/cb871b83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Apartment 9.4 Exceptional 40 reviews ### Highlights Soundproofed Air conditioning Heating Smart TV Separate bedroom Hairdryer Bathrobes Champagne service - 301 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Apartamento classico twin ![Apartamento classico twin | 1 bedroom, minibar, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/61000000/60250000/60246400/60246395/41f85fd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartamento classico twin 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Smart TV Separate bedroom Hairdryer Bathrobes Champagne service - 301 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Classic Apartment, Accessible ![1 bedroom, minibar, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/61000000/60250000/60246400/60246395/cb871b83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Apartment, Accessible ### Highlights Soundproofed Air conditioning Heating Smart TV Separate bedroom Hairdryer Bathrobes Champagne service - 301 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Exclusive-Gramado.h60246395.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Exclusive-Gramado.h60246395.Hotel-Information) ## About the area Dutra, a neighbourhood in Gramado, is home to Exclusive Gramado Hotel & Spa by Gramado Parks. Travellers who have shopping on the agenda can visit Gramado Covered Street and Gramado Central Avenue. Travelling with kids? Consider Exceed Games Park Gramado, or check out an event or a game at Pinheirais Stadium. [Visit our Gramado travel guide](https://www.expedia.co.uk/Gramado.dx181123) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.36642%2C-50.86016&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pyYOwEO35QSvdEHTjK8L1C_zFiY=) Av. das Hortênsias 4079, Gramado, RS, 95670-000 ### What's nearby - ![Prefeitura de Gramado showing an administrative building](https://images.trvl-media.com/place/6253105/290ebb44-63d7-408b-8b05-b992916a17ca.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Orchids Park 4 min walk \- 0.3 miles - ![Sao Pedro Church showing a fountain](https://images.trvl-media.com/place/6214584/c2d9fc69-1c95-4f1b-a46c-27e6eaef2414.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gramado Central Avenue 3 min drive \- 1.7 miles - Hollywood Dream Cars Museum 1 min walk \- 0.1 miles - Super Carros 9 min walk \- 0.5 miles - Santa Claus Village 14 min walk \- 0.8 miles ### Getting around - Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) 96 min drive ### Restaurants - Churrascaria Essência Campeira 3 min walk - Restaurante Aquecee 3 min walk - O Reino do Chocolate 15 min walk - Bistro Galo Vermelho 3 min walk - Don Milo 5 min walk ## About this property ### Exclusive Gramado Hotel & Spa by Gramado Parks Family-friendly hotel near Gramado Covered Street Free continental breakfast, a terrace and a coffee shop/cafe are just a few of the amenities provided at Exclusive Gramado Hotel & Spa by Gramado Parks. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at Signature, the on-site restaurant. In addition to a garden and a playground, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool and a children's pool, along with sunloungers - Free bike hire, valet parking (surcharge) and a lift - Outdoor furniture, a TV in reception and tour/ticket information - A porter/bellboy, multilingual staff and a vending machine - Guest reviews speak highly of the helpful staff and first-rate property condition Room features All 187 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. More amenities include: - Baby baths, children's dinnerware and children's books - Showers, free toiletries and hairdryers - 42-inch Smart TVs with cable channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/74000000/73100000/73099400/73099394/776ee3f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Buona Vitta Gramado Resort & Spa by Gramado Parks Carniel - Pool - Breakfast included - Spa - Kids’ pool 9.2 Wonderful 950 reviews £56 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=73099394&PinnedHotelID=73099394&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/66000000/65540000/65533100/65533064/f2df9384.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bella Gramado Resort & Spa by Gramado Parks Carniel - Pool - Breakfast included - Spa - Kids’ pool 9.4 Exceptional 684 reviews £60 includes taxes & fees 18 Feb - 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Pool - Breakfast included - Spa - Kids’ pool 9.6 Exceptional 374 reviews £63 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=4724277&PinnedHotelID=4724277&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=60246395&PinnedHotelID=60246395&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=60246395,73099394,65533064,3412241,32631802) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Secured, covered parking on site (BRL 45 per day) - Secured, covered valet parking on site (BRL 45 per night) - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available daily 6:30 AM to 10:30 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Couples/private dining - Private picnics - Snack bar/deli ### Restaurants on site - Lobby Bar - Pool Bar - Signature ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Free bicycle rentals - Full-service spa - Gym - Indoor pool - Playground - TV in common areas ### Family friendly - Arcade/game room - Baby bath - Baby toys - Children's books - Children's dinnerware - Children's games - Children's pool - Children's toys - Indoor pool - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Shared refrigerator - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - Business centre - Computer station ### Outdoors - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Pool loungers - Terrace ### Full-service spa - 2 treatment rooms - Couples treatment rooms - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Handrails in hallways - Handrails in stairways - Lift - Pool access ramp on site - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - Communal living room - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 42-inch smart TV with cable channels ### Food and drink - Champagne service - Minibar - Restaurant dining guides ### More - Air conditioning - Heating - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Late check-in subject to availability Late check-in fee for check-in between 11:00 PM and noon Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Covered self-parking fee: BRL 45.00 per day - Valet parking fee: BRL 45.00 per night - Late check-in fee for check-in between 11:00 PM and noon The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Pool access available from 9:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Exclusive Gramado Exclusive Gramado by Gramado Parks Exclusive Gramado Hotel & Spa by Gramado Parks Hotel Exclusive Gramado Hotel & Spa by Gramado Parks Gramado Exclusive Gramado Hotel & Spa by Gramado Parks Hotel Gramado ## Frequently asked questions ### Does Exclusive Gramado Hotel & Spa by Gramado Parks have a pool? ### How much does it cost to stay at Exclusive Gramado Hotel & Spa by Gramado Parks? ### Is Exclusive Gramado Hotel & Spa by Gramado Parks pet-friendly? ### How much is parking at Exclusive Gramado Hotel & Spa by Gramado Parks? ### What time is check-in at Exclusive Gramado Hotel & Spa by Gramado Parks? ### What time is check-out at Exclusive Gramado Hotel & Spa by Gramado Parks? ### Where is Exclusive Gramado Hotel & Spa by Gramado Parks located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Exclusive Gramado Hotel & Spa by Gramado Parks Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 493 8 - Good 81 6 - Okay 35 4 - Poor 7 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Frederico 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente hotel ##### Frederico Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Vlamison 25 Jun 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property, nice location! Do you can have everything around you and fill minutes from anywhere! I will go back soon! ##### Vlamison Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Carolina 4 Dec 2025 Quarto e equipe ##### Carolina Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### MARIA GERUZA 10 Nov 2025 Liked: Cleanliness, staff & service, amenities Hotel novo e confortável. ##### MARIA GERUZA Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Robson H 9 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boa Estadia Muito boa a estadia. Café da manhã variado e de qualidade. Quarto muito bom. ##### Robson H Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Catarina 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Experiência maravilhosa, lugar incrível! Muito confortável e moderno. ##### Catarina Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Kassio 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Gostamos das áreas em comum, os quartos tbm são muito bons. Fomos em 13 famílias e todas reclamaram da mesma coisa: o calor do quarto. Chamamos a manutenção e nos explicaram que o hotel tem uma máquina para cada 30 apartamentos. E a máquina obedece a maioria. Nosso quarto marcava 26 graus e nós tivemos que dormir de janela aberta pois era insuportável o calor. Detalhe: isso aconteceu com as 13 famílias e por esse motivo, eu não retorno ##### Kassio Stayed 1 night in Sep 2025 ### 8/10 Good #### Paulo R G 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom hotel e serviços Estadia muito boa, o hotel é bom. Café da manhã bom, quarto bom. Fatores que incomodaram mas não estragaram a estada foram: há uma tentativa de vender cotas para hóspedes no check-in e na saída do café, há um certo cheiro de cloro no ambiente devido à piscina (que poderia ser um pouco mais quente em dias mais frios) e a pressão da água fria na torneira. Apesar desses detalhes, foi tudo muito positivo no geral ##### Paulo R G Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Antonio Fco 15 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendo. Ótimo atendimento. Hotel perfeito. ##### Antonio Fco Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Patricia 7 Sept 2025 Liked: Cleanliness #### Mediano. Particularmente não gostei para o que se cobra! Minha 10 vez em Gramado e sempre gosto de experimentar lugares inclusive de hospedagem diferentes. Pontos que me chamaram atenção: Água demora bastante para esquentar, café da manhã estilo bandejão. ##### Patricia Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Ronaldo 3 Sept 2025 Liked: Cleanliness, staff & service, room comfort Não passa nem perto de ser um café da manhãs fabuloso, não tinha nem metade das opções que apontam no site! ##### Ronaldo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Tibiriçá 2 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Realmente uma experiência muito boa. Talvez precise revisar os colchões das camas de casal e o Maitre do Lobby. Precisa de uniforme adequado. E ainda o fornecedor de carne, pedimos um bife ancho e estava duro e não perguntaram o ponto da carne. Servindo a mesma bem passada. Mas de modo geral ficamos muito satisfeitos. ##### Tibiriçá Stayed 3 nights in Aug 2025 ### 8/10 Good #### Joao 27 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel magnífico, equipe deixa a desejar no atendimento, recepção ótima mas restante da equipe (piscinas, café, limpeza etc) não condiz com o tipo de hotel. Pessoal “meio folgado”… precisam fazer um estágio no Laghetto! ##### Joao Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Bruno 24 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel maravilhoso. Tudo otimo Hotel maravilhoso. Tudo ótimo ##### Bruno Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### José Ricardo 22 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Maravilhoso Tudo foi ótimo, atendimento, limpeza, hospedagem, piscina, academia, hidro, café da manhã, transfer para o centro de Gramado e Canela ##### José Ricardo Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Luiz 18 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Maravilhoso! Ficamos extremamente satisfeitos com a estrutura do hotel! Piscina quentinha, café da manhã ótimo! Voltaremos em breve! ##### Luiz Stayed 1 night in Aug 2025 ### 10/10 Excellent #### MARIA B 14 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotéis incrível, muito lindo, o quarto muito aconchegante, só não gostamos muito do sofá cama (minha filha ficou com as costas doendo) fora isso tudo perfeito , tive uma assistência onde nunca tive em outro hotel , acabei passando mal em um dia da viagem e eles foram muito solícitos e me deram uma assistência extraordinária. Amei , indico d++ e voltaria mil vezes . ##### MARIA B Stayed 6 nights in Aug 2025 ### 8/10 Good #### Camila 13 Aug 2025 Liked: Staff & service, property conditions & facilities, room comfort Localização ótima! Recomendo ##### Camila Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Rosa Maria 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Falta informação dentro do hotel, poucos funcionários para a epoca( férias) ##### Rosa Maria Stayed 2 nights in Aug 2025 ### 8/10 Good #### Thiago b d 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Estrutura ótima, porém quartos o ar não funciona. Café da manhã bom, porém com demora na reposição ##### Thiago b d Stayed 6 nights in Jul 2025 ### 8/10 Good #### Marcella 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boa opção longe da muvuca Boa opção para quem não que ficar na confusão do centro, mas a poucos minutos de carro das principais atrações (o hotel inclusive disponibiliza transporte gratuito, em horários específicos, para os centros de Gramado e Canela, mediante agendamento). Próximo, existem muitos restaurantes bons e algumas atrações também. Hotel limpo, confortável, com bom espaço kids e sala de jogos e piscina interna aquecida. Os únicos poréns foram o café da manhã (achamos fraco: os pães endurecidos, as vezes demoravam a repor o que acabava e pelo fato de termos ido em alta temporada, por volta de 10h ficava bem caótico, sem mesas disponíveis, demorando o preparo dos itens que eram preparados na hora, etc.) e o sistema de estacionamento (é valet, você entrega e pega a chave próximo à recepção e às vezes demorava para trazerem o carro por conta da quantidade de pessoas aguardando). ##### Marcella Stayed 6 nights in Jul 2025 ### 8/10 Good #### Thais 22 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Boa experiência Tivemos uma estadia agradável, tudo estava bem limpo e confortável. O café da manhã era muito bom e com bastante variedade. Um ponto que nos desanimou foi a questão infantil, já que tem pouco recurso para crianças (isso que o hotel estava cheio de famílias e crianças)mas, no único dia que tinha “recreação” e ficamos animados para curtir um tempo “em casal” fomos decepcionados pois havia apenas 1 monitora, que ficava olhando no celular e não interagia com as crianças, muito menos tinha responsabilidade para “cuidar” delas. Encontrei meu filho brincando com uma outra mãe e filha, sem assistência nenhuma. Não nos sentimos confiantes em deixar nossos filhos com ela lá no salão de jogos. Outro ponto a melhorar é a academia. O hotel é grande e a academia super limitada, haviam apenas 2 esteiras funcionando, muito calor lá dentro e poucos aparelhos. O spa dentro do hotel tem uma massagista incrível chamada Ana é super vale a pena ;) é diferenciada mesmo. ##### Thais Stayed 8 nights in Jul 2025 ### 8/10 Good #### FABIO 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Excelente estadia ,mas podem melhorar Complexo de lazer(piscina aquecida e jacuzzis)excelentes. Poderiam melhora o conforto do colchão (muito duro)e dos travesseiros. No café da manhã se vc chegar um pouco mais tarde ,após as 09:30 já não encontra algumas coisas para comer.Poderiam também ter além da variedade de bolos ,opções mais saudáveis. ##### FABIO Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Mariana 1 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente, precos justos, estrutura completa, adoramos ##### Mariana Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Nathalli 30 Jun 2025 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness Muito bom Hotel, limpeza que não fizeram nenhuma dia, ficamos 3 noites e apenas trocavam toalhas. ##### Nathalli Stayed 3 nights in Jun 2025 ---