Title: Chocoland Hotel Gramado Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=181123&destination=Gramado%2C+Rio+Grande+do+Sul%2C+Brazil&selected=89551172&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Chocoland Hotel Gramado Travelers unwind in the indoor pool with tropical views at this Gramado retreat, where spa treatments offer a rejuvenating escape from everyday life ## Photo gallery for Chocoland Hotel Gramado ![Front of property – evening/night - Chocoland Hotel Gramado (Gramado)](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/0b4d320f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily buffet breakfast - Chocoland Hotel Gramado (Gramado)](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/69e09216.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Chocoland Hotel Gramado (Gramado)](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/8caadc92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 10:00 AM to 9:30 PM, pool loungers - Chocoland Hotel Gramado (Gramado)](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/ee245374.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Chocoland Hotel Gramado (Gramado)](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/591b9be0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Chocoland Hotel Gramado, in Floresta's heart, offers a luxurious getaway with on-site shopping and a complimentary breakfast buffet. Enjoy the sauna, body treatments at two spa tubs, indoor or children's pool with sun loungers, and stay connected with high-speed WiFi. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Hot tub - Breakfast included - Spa - Free Wi-Fi - Restaurant £70 includes taxes & fees 29 Mar - 30 Mar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=89551172&PinnedHotelID=89551172&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=89551172&PinnedHotelID=89551172&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=89551172&PinnedHotelID=89551172&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=89551172&PinnedHotelID=89551172&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=89551172&PinnedHotelID=89551172&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=89551172&PinnedHotelID=89551172&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=89551172&PinnedHotelID=89551172&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=89551172&PinnedHotelID=89551172&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 11 of 11 rooms ### View all photos for Suite Choco Blanc ![Suite Choco Blanc | Hypo-allergenic bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/aef306c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Choco Blanc - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed OR 1 Single Murphy Bed ### View all photos for Suite Trufa ![Suite Trufa | Hypo-allergenic bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/12d8afee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Trufa 10.0 Exceptional 1 review - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite Chocolotra ![Suite Chocolotra | Hypo-allergenic bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/w3298h2198x6y6-91286741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Chocolotra - 1 bedroom - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for Suite Chocolover ![Suite Chocolover | Hypo-allergenic bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/5ba07803.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Chocolover 10.0 Exceptional 1 review - 1 bedroom - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for Espumante com banheira ![Espumante com banheira | Hypo-allergenic bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/f8f131c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Espumante com banheira - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite Vinho Branco ![Suite Vinho Branco | Hypo-allergenic bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/36a033e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Vinho Branco 8.6 Excellent 4 reviews - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite Vinho Tinto ![Suite Vinho Tinto | Hypo-allergenic bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/8311b1c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Vinho Tinto 7.0 Good 2 reviews - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Suite Bombom-predio anexo ![Suite Bombom-predio anexo | Hypo-allergenic bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/23124b61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Bombom-predio anexo 10.0 Exceptional 1 review - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite Bombom Familia - Predio Anexo ![Suite Bombom Familia - Predio Anexo | Hypo-allergenic bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/6608a81d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Bombom Familia - Predio Anexo - 1 bedroom - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for Suite Bombom Familia 5 - Predio Anexo ![Suite Bombom Familia 5 - Predio Anexo | Hypo-allergenic bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/6a0a473e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Bombom Familia 5 - Predio Anexo - 1 bedroom - Sleeps 5 - 1 Queen Bed and 3 Single Beds ### View all photos for Suite Bombom Conjugada- Predio Anexo ![Suite Bombom Conjugada- Predio Anexo | Hypo-allergenic bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/90000000/89560000/89551200/89551172/8e445608.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Bombom Conjugada- Predio Anexo - 1 bedroom - Sleeps 5 - 1 Queen Bed and 3 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Chocoland-Hotel-Gramado.h89551172.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Chocoland-Hotel-Gramado.h89551172.Hotel-Information) ## About the area Floresta, a neighbourhood in Gramado, is home to Chocoland Hotel Gramado. Rotula of Flags and Saint George Castle Medieval Museum are local landmarks, and travellers looking to shop may want to visit Gramado Covered Street and Gramado Central Avenue. Looking to enjoy an event or a game while in town? See what's happening at Pinheirais Stadium or Gramado Tennis Club. [Visit our Gramado travel guide](https://www.expedia.co.uk/Gramado.dx181123) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.36401%2C-50.88375&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jh8ghVYybeeew-gsnCR6rrQXWFg=) Avenida Borges de Medeiros 4877, Gramado, RS, 95670-000 ### What's nearby - ![Orchids Park](https://images.trvl-media.com/place/6253105/290ebb44-63d7-408b-8b05-b992916a17ca.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Orchids Park 15 min walk \- 0.8 miles - ![Gramado Central Avenue](https://images.trvl-media.com/place/6214584/c2d9fc69-1c95-4f1b-a46c-27e6eaef2414.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gramado Central Avenue 2 min drive \- 1.3 miles - ![Covered street - Gramado, Rio Grande do Sul, Brazil](https://images.trvl-media.com/place/6258340/b76e2b98-372d-48de-b956-31da74a197cd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gramado Covered Street 2 min drive \- 1.7 miles - ![Sao Pedro Church](https://images.trvl-media.com/place/6214584/f2897071-12ea-4057-b70a-c18772ebf896.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sao Pedro Church 2 min drive \- 1.7 miles - Expo Gramado 12 min walk \- 0.7 miles ### Getting around - Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) 89 min drive ### Restaurants - Serenissima Panetteria 19 min walk - Kopenhagen 19 min walk - Espetinho São Roque 18 min walk - Espetinho 17 min walk - Giostra 2 min drive ## About this property ### Chocoland Hotel Gramado Upscale hotel near Gramado Covered Street Consider a stay at Chocoland Hotel Gramado and take advantage of a free breakfast buffet, a poolside bar and shopping on-site. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a facial, a massage or a body scrub. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). You'll also enjoy the following perks during your stay: - An indoor pool and a children's pool, along with sunloungers - Valet parking (surcharge), a lift and a 24-hour front desk - Massage treatment rooms, a gift shop and smoke-free property - Guest reviews give top marks for the helpful staff Room features All 76 individually furnished rooms offer thoughtful touches such as laptop-compatible safes and air conditioning, as well as amenities such as free WiFi and minibars. Extra amenities include: - Showers, hairdryers and shampoo - 50-inch LED TVs with premium channels - Wardrobes/cupboards, daily housekeeping and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/74000000/73100000/73099400/73099394/776ee3f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Buona Vitta Gramado Resort & Spa by Gramado Parks Carniel - Pool - Breakfast included - Spa - Kids’ pool 9.2 Wonderful 1,006 reviews £60 includes taxes & fees 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=73099394&PinnedHotelID=73099394&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/33000000/32640000/32631900/32631802/43772f37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Gramado Termas Resort & Spa Gramado - Pool - Hot tub - Breakfast included - Spa 8.4 Very good 1,002 reviews £67 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=32631802&PinnedHotelID=32631802&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807581/f741b590.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wish Serrano Resort Gramado Centro - 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Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 1,000 reviews £60 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=15953719&PinnedHotelID=15953719&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=89551172&PinnedHotelID=89551172&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=89551172,73099394,32631802,1807581,60246395) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Secured, covered valet parking on site (BRL 38.50 per day) - Limited on-site valet parking ### Food and drink - Free buffet breakfast available daily 6:30 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant ### Things to do - 2 hot tubs - Children's pool - Indoor pool - Sauna - Shopping ### Family friendly - Children's pool - Indoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Pool loungers ### Spa - 2 treatment rooms - Body scrubs - Couples treatment rooms - Facials - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Front entrance ramp - Hardwood flooring in room - Lift (120 centimetre wide door) - Pool access ramp on site - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - Communal living room - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch LED TV with premium satellite channels ### Food and drink - Minibar ### More - Air conditioning (climate-controlled) - Individual furnishings - Laptop-compatible safe - Mobile key entry - Phone ## Policies ### Check-in Check-in time starts at 3:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: BRL 3.43 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: BRL 38.50 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Pool access available from 10:00 AM to 9:30 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Chocoland Hotel Gramado Hotel Chocoland Hotel Gramado Gramado Chocoland Hotel Gramado Soft Opening Chocoland Hotel Gramado Hotel Gramado ## Frequently asked questions ### Does Chocoland Hotel Gramado have a pool? ### How much does it cost to stay at Chocoland Hotel Gramado? ### Is Chocoland Hotel Gramado pet-friendly? ### How much is parking at Chocoland Hotel Gramado? ### What time is check-in at Chocoland Hotel Gramado? ### What time is check-out at Chocoland Hotel Gramado? ### Where is Chocoland Hotel Gramado located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Chocoland Hotel Gramado Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Amenities ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 143 8 - Good 43 6 - Okay 25 4 - Poor 11 2 - Terrible 10 ## Reviews Verified ### 8/10 Good #### Kourosh 8 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Still under construction Room was a bit small but very clean and nice Staff were very halpfull and commoditive ##### Kourosh Stayed 2 nights in Jan 2024 Verified ### 10/10 Excellent #### Carla 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is perfect especially the staff. Love it ##### Carla Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Beatriz B F 16 Feb 2025 Liked: Cleanliness, property conditions & facilities, room comfort Excelente! ##### Beatriz B F Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Vilsene 17 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was very nice. Sooo chocolatey ##### Vilsene Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### sonia 29 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Otima ##### sonia Stayed 2 nights in Oct 2023 Verified ### 10/10 Excellent #### Fabiola 28 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El desayuno necesita productos más saludables. ##### Fabiola Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Ricardo 26 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Boa estadia. ##### Ricardo Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### andreia 21 Dec 2025 Liked: Staff & service, amenities Hotel parece estar um pouco antigo. Mas no geral foi bom. Café da manhã ok ##### andreia Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Jefferson 19 Dec 2025 Liked: Cleanliness, staff & service Café da manhã é excelente, a decoração do hotel é surpreendente e apresentação lúdica muito boa. Personagens São encanadores. ![](https://a.travel-assets.com/ugc/hotel-reviews/937ae25d-67a6-4574-847b-191727d065db-1766188024411.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jefferson Stayed 5 nights in Dec 2025 Verified ### 4/10 Poor #### Lonei Roque 19 Dec 2025 Disliked: Cleanliness, amenities Ficamos no apartamento do prédio anexo, que está em reforma. O ambiente estava sujo e houve barulho constante das obras durante o período. ##### Lonei Roque Stayed 1 night in Dec 2025 Verified ### 6/10 Okay #### Franciele 10 Dec 2025 Quarto: chuveiro com problema, banheiro sem secador de cabelo. Piscina: não tem toalha no local tem que ir até a recepção buscar. Café da manhã: o café é ótimo, bastante variedade, porém pouco espaço para tomar café nossa estadia foi de segunda/ terça e o hotel não tinha mais espaço para comportar as pessoas no horário do café. Na chegada: sei que a entrada era às 15h chegamos antes do horário como muitos chegaram entraram para o quarto pois já estava liberado, o nosso era 15h e ainda não estava liberado, o rapaz da recepção nos levou até o andar do quarto e pediu para nós esperar terminar a limpeza do quarto , as meninas que estava limpando não nos informaram que havia terminado e ficamos esperando. Achei muito desorganizado, pelo valor que foi pago não compensa a estadia ##### Franciele Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Zilani A 10 Dec 2025 Liked: Cleanliness, staff & service, amenities Muito bom ##### Zilani A Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Ernesto i 3 Dec 2025 Liked: Cleanliness, staff & service, amenities A estadia foi maravilhosa o hotel é maravilhoso somente teve um pequeno incidente com a demora no jantar reclamei e o garçom foi meio grosso dizendo que tinha mais mesa pra ele atender que nós teríamos que esperar. Reclamei com o gerente e ele foi muito solícito e resolveu tudo mas tirando esse detalhe a hospedagem foi maravilhosa. ![Excelente ](https://a.travel-assets.com/ugc/hotel-reviews/fac8e0fb-8581-4013-9e1c-2141b38e7459-1764796092721.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ernesto i Stayed 1 night in Dec 2025 Verified ### 6/10 Okay #### jardel 2 Dec 2025 Disliked: Amenities Horrível, cama ruim, matei um bicho no banheiro, ficou três dias morto dentro do banheiro ![](https://a.travel-assets.com/ugc/hotel-reviews/4e07c9e3-98f8-4c7c-81b1-e5856af75d13-1764714602966.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### jardel Stayed 2 nights in Nov 2025 Verified ### 6/10 Okay #### Lídia 13 Nov 2025 Liked: Cleanliness, staff & service, amenities Localização e equipe impecáveis, porém a infraestrutura não justifica o investimento. Com excessão da decoração dos quartos e lobby, não é um hotel temático. Uma vez que se trata de um "hotel com temática infantil" podemos considerar a brinquedoteca pobre, assim como o café da manhã com personagens onde a "apresentação" não durou 2min. Tirando a piscina, que é pequena, não há o que fazer com as crianças. A experiência na oficina de chocolate também poderia ser melhor explorada, o tempo onde esperávamos a barra endurecer foi intediante. O hotel tem muito a melhorar como experiência! ##### Lídia Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### marcio 4 Nov 2025 Liked: Cleanliness, staff & service, amenities Atendimento espetacular, café excelente e local para criança um show ![](https://a.travel-assets.com/ugc/hotel-reviews/18fe5322-6185-4d1e-81fd-e7a607ccd8f6-1762298615610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/46355f14-891b-4e1e-8481-4f2b097a370f-1762298615906.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### marcio Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Rita 2 Nov 2025 Liked: Cleanliness, staff & service, amenities O hotel é lindo, atendimento nota 1000, café da manhã maravilhoso, quarto limpinho e piscina grande a aquecida!! ![](https://a.travel-assets.com/ugc/hotel-reviews/50fc1bce-6327-45b5-9476-1f2f2f204a63-1762116512135.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/89f528ac-1ccd-4867-88e4-ed466a40d2a1-1762116512354.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rita Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Lucas 1 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente hotel, muito limpo e com uma temática muito bem feita, café da manhã gostoso e muito variado. Atendimento excelente ##### Lucas Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Patricia 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Limpeza mto boa, equipe mto boa, mto simpáticos, atendimento excelente. ##### Patricia Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Pedro Júnior 17 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super agradável. Equipe de funcionários excepcional. ##### Pedro Júnior Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### eliane 16 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O café da manhã com muitas opções de bolos e frutas Chocolate quente , sucos e muita variedade de chocolate . Quarto limpo e organizado. ![](https://a.travel-assets.com/ugc/hotel-reviews/d03e44c0-3b8d-4b3e-80f6-7438fe83c1cd-1760614854714.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### eliane Stayed 1 night in Oct 2025 Verified ### 4/10 Poor #### Paula 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Experiência decepcionante, fomos com muita expectativa pelo que é vendido nas redes sociais. Queríamos que nosso filho aproveitasse muito o dia das crianças e que fosse uma experiência encantadora pra toda família. Chegando lá, tudo era difícil de ser agendado não havendo mais vagas para o dia (chá da tarde, oficina de chocolate etc), a recreação (ponto alto da nossa expectativa) foi extremamente frustrante não só pelo espaco que tinha avarias que não eram consertadas (falta de bateria do carro simulador) como pela má vontade da recreacionista que parecia não fazer questão nenhuma de estar ali e nem promovia um ambiente minimamente acolhedor para as crianças. Fomos esperando também experimentar o chocobar, mas chegando lá a estrutura parecia abandonada. Depois vimos que havia um evento por perto e simplesmente levaram toda a estrutura pra lá, não deixando nada do serviço no hotel para os hóspedes. Apesar de tudo isso, a educação e acolhimento dos funcionários, principalmente da chegada, da loja e do room service, foram os pontos altos da nossa estada, fora o café da manhã que, de fato, é uma experiência única. Por fim, a decoração do quarto é linda e a recepção constante nele muito acolhedora. Apesar dos pontos positivos, no nosso entendimento, o hotel não vale o quanto cobra e existem muitas opções melhores pelo preço em Gramado. ##### Paula Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Antonio 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Limpo ##### Antonio Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### ROGERIO 2 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel espetacular. ##### ROGERIO Stayed 4 nights in Sep 2025 Verified ### 4/10 Poor #### Pabulo 27 Sept 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities É a segunda vez que ficamos neste hotel, A primeira quando inaugurou. Pelo tempo de uso o prédio está sujo, piscina suja, água suja, paredes sujas e vidros praticamente não são limpos a tempos…. Estacionamento uma bagunça e sujeira. Uma Pena para um hotel tão novo e por Ser focado em uma experiência tão legal. Se ter um cuidado com a limpeza já vai ter uma grande melhora. ##### Pabulo Stayed 2 nights in Sep 2025 ---