JW Marriott Gold Coast Resort & Spa

5.0 star property
Elegant beach hotel and 2 outdoor swimming pools

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

JW Marriott Gold Coast Resort & Spa

Photo gallery for JW Marriott Gold Coast Resort & Spa

Property amenity
3 restaurants, breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, desk, blackout curtains
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of JW Marriott Gold Coast Resort & Spa

9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Hot tub
  • Free WiFi
  • Parking available
The price is £185
Price available on 21/3/2024

Explore the area

158 Ferny Avenue, Surfers Paradise, QLD, 4217
  • Popular LocationMisono Japanese Steakhouse1 min walk
  • Popular LocationCitrique2 min walk
  • Popular LocationBroadbeach South Light Rail Station12 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)36 min drive
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Room options

Room, 2 Double Beds, Balcony, Ocean View

  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Balcony, Ocean View

  • 732 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, Ocean View, Corner

  • 1001 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Balcony, Mountain View

  • 452 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony, Mountain View

  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Ocean View

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Corner)

  • 732 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Ocean View

  • 990 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Balcony, Ocean View

  • 1432 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Gold Coast

JW Marriott Gold Coast Resort & Spa is located in Surfers Paradise, a neighbourhood in Gold Coast, and is near a train station and on a river. Ripley's Believe It or Not and Home of the Arts are cultural highlights, and some of the area's activities can be experienced at Surfers Paradise Mini Golf and Timezone. Travelling with kids? Consider Warner Bros. Movie World and Wax Museum. Jet skiing, kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Surfers Paradise Beach - 6 min walk
  • Chevron Renaissance - 11 min walk
  • Cavill Avenue - 14 min walk
  • Slingshot - 16 min walk
  • SkyPoint Observation Deck - 2 min drive

Getting around

  • Cypress Avenue Station - 8 min walk
  • Helensvale Station - 18 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 37 min drive

Restaurants

  • Nosh Pan Asian - 11 min walk
  • Clock Hotel - 11 min walk
  • Sagano - 11 min walk
  • Chiangmai Thai Restaurant Surfers Paradise - 8 min walk
  • Sushi Train - 8 min walk

About this property

JW Marriott Gold Coast Resort & Spa

Luxury family-friendly hotel revitalised in 2020 and located in Surfers Paradise
JW Marriott Gold Coast Resort & Spa is located close to Cavill Avenue, and provides a marina, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a white sand beach and snorkelling. Treat yourself to a body scrub, a body wrap or a massage at Spa by JW, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and garden views. Enjoy the gym, as well as activities such as basketball. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with a lazy river, a waterslide and cabanas
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
  • Express check-in, a front desk safe and a computer station
  • Guest reviews give good marks for the pool, helpful staff and location
Room features
All 223 rooms have comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

Languages

Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Macedonian, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 5 per day)
  • Return airport shuttle (surcharge)
  • Covered parking on site (AUD 24 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: AUD 49.50 for adults and AUD 30 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Chapter & Verse
  • Citrique
  • Misono
  • Pool Pavillion
  • Whisky Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 spa tubs
  • Basketball
  • Bicycle storage
  • Full-service spa
  • Gym
  • Lazy river
  • Playground
  • Shopping
  • Snorkelling
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,445 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 28 floors
  • Ballroom
  • Built in 1992
  • Designated smoking areas (fines apply)
  • Renovated entire property - December 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 49.50 for adults and from AUD 30 for children
  • Covered self-parking fee: AUD 24 per day (in/out privileges)
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does JW Marriott Gold Coast Resort & Spa have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at JW Marriott Gold Coast Resort & Spa?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at JW Marriott Gold Coast Resort & Spa on 21 Mar 2024 start from £185.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Gold Coast Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JW Marriott Gold Coast Resort & Spa?

Self-parking is available for AUD 24 per day. Valet parking is available for AUD 45 per day.

What time is check-in at JW Marriott Gold Coast Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at JW Marriott Gold Coast Resort & Spa?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does JW Marriott Gold Coast Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is JW Marriott Gold Coast Resort & Spa located?

This family-friendly Gold Coast hotel is located by the ocean, within a 15-minute walk of Macintosh Island Park and Cavill Avenue. Surfers Paradise Beach and The Star Gold Coast are also within 3 miles (5 km). Cypress Avenue Station is 8 minutes by foot.

JW Marriott Gold Coast Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1004 reviews" "
Rating 8 - Good. 240 out of 1004 reviews" "
Rating 6 - Okay. 59 out of 1004 reviews" "
Rating 4 - Poor. 19 out of 1004 reviews" "
Rating 2 - Terrible. 14 out of 1004 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast every morning. We celebrated 10 years and they gave us dessert and a bottle of wine free. The pool was beautiful and truly we had an amazing time. The staff were awesome but just too many children. Needs to be an adult only section of the resort.
Stayed 6 nights in Feb 2024

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Luke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time here, pool was great
Stayed 5 nights in Mar 2024

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
The sea water pool with fish the children loved.
Stayed 3 nights in Mar 2024

10/10 Excellent

Vikash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and a great selection of restaurants within the hotel.
Stayed 3 nights in Mar 2024

6/10 Okay

Quansong

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
average services staff are providing inconsistent responses pool was down and power outage
Stayed 4 nights in Jan 2024

6/10 Okay

catharine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The main lagoon pool was not in use and this was the main reason we booked it, very disappointing
Stayed 2 nights in Jan 2024

8/10 Good

Pui Man

Liked: Cleanliness, staff & service, property conditions & facilities
Love the private man-made beach inside the hotel. Everyone had a blast just staying at the hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

ghada

Travelled with family
Liked: Amenities
Amazing place we went there with kids and didn’t need to leave really we had it all here ! And the staff are lovely, and very accommodating. Will definitely be back.
Stayed 4 nights in Jan 2024

10/10 Excellent

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great for kids
Stayed 3 nights in Jan 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Gold Coast, QLD (OOL-Coolangatta)