Standard Apartment, 1 Bedroom, Kitchen | 1 bedroom, iron/ironing board, cots/infant beds
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Reviews of Mango Cove Resort

Mango Cove Resort
10-12 Bath Street, Labrador, QLD

Reviews

8.2

Very good

Rating 10 - Excellent. 22 out of 50 reviews" "
Rating 8 - Good. 16 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 5 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

9.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Denise

Disliked: Cleanliness
udget accommodation
My booking was for a week. However as there was no free wifi which I needed for my studies, I had to vacate the premises earlier. I found the kitchen needed more attention to cleanliness. Whilst it was a cheap option, and you get what you pay for, it was disappointing accommodation.
Stayed 7 nights in Feb 2020
Response from john on 18 Jun 2020
on the reservation there was a statement that informed you there was no wifi available please pay closer attention to the special conditions

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good spot and area. Only problem room was hot and air con in lounge couldn’t handle the area very well as I moved mattress into lounge. Room smelt of cigarette as well
Stayed 2 nights in Feb 2020
Response from john on 27 Feb 2020
thank you for the review unfortunately guests do sometimes smoke in the units even though it is forbidden

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best stays I have had on the Gold Coast quiet area low set no high rise walking distance to grand hotel excellent food and great cafes
Stayed 3 nights in Jan 2020
Response from john on 26 Feb 2020
thank you for thre review and we are pleased you enjoyed your stay

10/10 Excellent

mervyn m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from john on 26 Oct 2019
we are glad you enjoyed your stay and hope to see you again in the future.

8/10 Good

Shannon

Liked: Cleanliness, room comfort
Mango Cove fine for tight budget and small family.
Overall very reasonable value for money. Plenty of space and plenty of kitchen stuff to get you through the week. Ideally located between fun town and theme parks. Only negatives would be the smell upon arrival, smoke alarm doing its lid randomly and the pool/spa shutting at 8:30. That bit sucks when your on holidays and want to chill. Would happily stay again though in the big picture of things.
Stayed 8 nights in Oct 2019
Response from john on 11 Oct 2019
thank you for the review we are glad you had an enjoyable stay. the alarms are now hard-wired in and when you turn lights on you will sometimes get the alarm going off once or twice.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS A GRATE PLACE TO STAY I WILL GO THERE AGAIN ANYTIME HIGHLEY RECOMMEND
Stayed 9 nights in Aug 2019
Response from john on 8 Sept 2019
thank you for the great review and we are glad you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V Good!
It was comfortable, neat and tidy. Very good. Except no wifi Just watch our for the full cancellation fee condition.
Stayed 7 nights in Jul 2019
Response from john on 30 Jul 2019
thank you for the review and we are glad you enjoyed your stay.as we are now nbn ready we are in the process of getting wifi to all our holiday units.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good kitchen, cooked at home almost every day. Good place to relax in the afternoon. Very uncomfortable bed, hard to sleep. Fire alarm would randomly alarm sometimes (very loud), it alarmed in the middle of the night twice waking us in a fright.
Stayed 8 nights in Feb 2019
Response from john on 20 Feb 2019
thank you for the review, unfortunately the alarms are hard wired in and occasionally go off when lights are turned on causing a small surge and we are in the process of upgrading the unit beds. regards

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018
Response from john on 8 Jan 2019
thank you for the rating and we hope you enjoyed your stay

10/10 Excellent

TIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and highly recommended
My son and his friends stayed to attend the Year 12 schoolies event November 2018. Price was great as was the manager. He outlined the rules for the boys as long as they were followed he had no issues with them staying. The room was clean and I would highly recommend this resort. We will return as a family at some stage the price is hard to beat.
Stayed 7 nights in Nov 2018
Response from john on 3 Dec 2018
thank you for your review and we are pleased the boys enjoyed their stay and the schoolies events and we look forward to seeing you in the future. regards john and erana

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from john on 1 Nov 2018
thank you for your review

8/10 Good

lynne, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and if you want to be left alone perfect place no room service and reception only open limited time so if needed anything felt reluctant to buzz but overall would stay there again
Stayed 3 nights in Sep 2018
Response from john on 1 Oct 2018
thank you for the feedback and we are pleased you had a good stay and look forward to seeing you again .

8/10 Good

steve, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well presented
Close to beach , food outlets, pub. Comfortable room and bed.
Stayed 2 nights in Aug 2018
Response from john on 22 Aug 2018
thank you for the review and we are pleased you enjoyed your stay

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Labrador’s hidden tropical treasure
This resort is just a cute place to stay at. The managers and guests were so friendly and helpful. The apartment I stayed in 24 was like being at home again which I love and it had amazing views of the waterways. It’s close to shops, restaurants, transport
Stayed 3 nights in Jul 2018
Response from john on 25 Jul 2018
we are so glad you enjoyed your stay and hope to see you again in the future

10/10 Excellent

stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mango cove resort labrador
very welcoming staff. facilities just what we needed.
Stayed 2 nights in Jun 2018
Response from john on 12 Jul 2018
thank you for your comments and we are so pleased you enjoyed your stay and hope the marathon went well for all

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Very dated. Needs some love.
Room was Very dated. The linen was clean however the Mattress was very old, saggy & Uncomfortable. The couch needed either a good deep clean or replacing entirely. It looked really grubby dirty. The kitchen was well equipped however we saw a few cockroaches in there. Bathroom was dated but clean and functional and included a washer & dryer. Secure undercover car parking was good. We didn't realise that there would be no elevator and had to carry our heavy bags upstairs. The pool looked nice enough but was closed early at 8.30pm.
Stayed 2 nights in Apr 2018
Response from john on 24 Apr 2018
thank you for your feedback,we are in the process of updating the rooms and replacing the furniture to more modern furniture.

10/10 Excellent

sonya, brisbane qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just returned home from a 4 day stay at mango cove and apart from having a fall in the bathroom as i didnt realise the toilet was leaking we enjoyed our stay rooms wwre bas8c but comfortable close to everything and managers were lovely will definetly consider re booking
Stayed 4 nights in Feb 2018
Response from john on 7 Mar 2018
thank you for your comments and i am sorry to hear you had a fall i hope your are feeling better now.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Room was comfortable just need a good clean otherwise was fine
Stayed 2 nights in Dec 2017
Response from john on 12 Dec 2017
thank you for your comments and we will endeavour to improve our cleaning of the units

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gold Coast accomadation
Dated apartment but everything was functional and clean. Very nice patio. Spacious unit. Would stay here again.
Stayed 2 nights in Oct 2017
Response from john on 12 Dec 2017
thank you for your comments and we are in the process of getting the units updated

8/10 Good

Linda D

Liked: Cleanliness, staff & service, room comfort
Good Value Accommodaton
Convenient location for Gold Coast attractions. Quiet street, a block back from the highway, undercover parking space, friendly reception, spacious apartment with kitchen facilities and a good sized outdoor area with a pleasant outlook- an oval and water glimpses. The apartment would benefit from some sprucing up but it had everything we needed. We would stay there again. (While we are still able to manage stairs). There is also a lovely little pool with a waterfall and spa.
Stayed 2 nights in Jul 2017
thank you for your comments we are trying to get the units a makeover as we believe we are in a great location so close to everything and yet the area is so quiet. kind regards john

8/10 Good

shannon, gold coast

Liked: Cleanliness, staff & service
Short walk to broadwater, parks, restuarants
Although a little bit dated, i found it still great value for money, the one bedroom was a decent size apartment with seperate lounge, sofa bed and kitchen with everything you need in it, decent size bathroom with shower and a balcony for smokers to. The reception desk is closed on weekends but when we did see the managers they were lovely and really helpful, they even carried my luggage up the stairs for me.
Stayed 2 nights in Jun 2017
Response from john on 29 Jun 2017
Thank you for the kind words and we are glad you enjoyed your stay. as new managers we are endeavouring to update the units and complex as quickly as possible to provide an even more enjoyable experience

2/10 Terrible

Helena, Australia - QLD - Gold Coast

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Shabby, Run-down, Horrible, Absolutely filthy.; Value: Outrageous price, Rip-off, Unreasonable, Complete rip off; Service: Rude, Sloppy, Terrible service ; Cleanliness: Filthy, Smelly, Grubby, Unhygienic; Paid to stay in a different hotel after five minutes in this place, dusty, mouldy growth on top of fridge, first time ever had to leave a room

10/10 Excellent

carol, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fantastic; Service: Outstanding; Cleanliness: Spotless; Easy to find and very close to all we needed

10/10 Excellent

Simon, Australia - QLD - Brisbane

Liked: Cleanliness, property conditions & facilities
Facilities: Nice ; Value: A steal; Service: office closed on weekend; Cleanliness: Pleasant; off street parking garage has a great key system

4/10 Poor

Elissa, Australia - QLD - Gold Coast

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

chloe, Australia - QLD - Gold Coast

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Run-down; Value: Rip-off nothing worked; Service: Bad; Cleanliness: Grubby, Unit not clean under bed!; No pool, no spa, no internet!

10/10 Excellent

Li, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Bargain, Fantastic; Service: Remarkable; managers are very friendly, location is close to everything but also quiet.

10/10 Excellent

Leeanne, Australia - SA - Regional SA

Liked: Staff & service, property conditions & facilities
Value: Bargain; Service: Respectful, Friendly, Courteous;

10/10 Excellent

Amalie

Liked: Cleanliness, property conditions & facilities

4/10 Poor

Jeni, Australia - QLD - Brisbane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Service: Good, Respectful, Friendly; Cleanliness: Filthy, Smelly, Grubby, It was disgusting /dirty;

10/10 Excellent

Claire, New Zealand - Wellington

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Leanne, Fiji Islands

Liked: Cleanliness, staff & service
Facilities: Unpretentious, Modest; Value: Great deal; Service: Courteous; Cleanliness: Lovely;

8/10 Good

Jacqueline, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Bargain; Service: Courteous; Cleanliness: Pleasant; Lovely and unassuming place to stay

8/10 Good

Emilie, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Inexpensive; Service: Professional; Cleanliness: Lovely; Quite and Peaceful

6/10 Okay

Rex, New Zealand - Auckland

Disliked: Cleanliness, property conditions & facilities
Facilities: Tired, Old; Value: a special 4/2 nights ok; Service: Polite; Cleanliness: Dirty;

8/10 Good

John, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, park over the road, secure undercover parking, walk to some eateries, close to Broadwater etc.

6/10 Okay

Kylie, Australia - QLD - Brisbane

Disliked: Cleanliness, property conditions & facilities
Facilities: Ordinary; Value: Acceptable price; Service: Polite; Cleanliness: Lacking;

6/10 Okay

Fred, Australia - VIC - Regional VIC

Disliked: Cleanliness
Cleanliness: Poor; Budget accommodation/we found sink covered in grime/ toaster in same condition.

10/10 Excellent

Janette, Australia - QLD - Brisbane

Liked: Cleanliness, property conditions & facilities
Facilities: Good; Value: Bargain; Service: Sufficient;

10/10 Excellent

john, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Affordable; Service: Friendly;

10/10 Excellent

Amanda, Australia - QLD - Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities
great swimming pool

10/10 Excellent

Jill, Australia - QLD - Regional QLD

Liked: Cleanliness, property conditions & facilities
Facilities: Nice ; Value: Great deal; Service: Basic; Cleanliness: Spotless; Beach is close walking distance

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Guy, New Zealand

Disliked: Staff & service, property conditions & facilities
Facilities: Nothing special, No wifi dirty pool ; Value: Acceptable price; Service: Sloppy, Not helpfull at all.; Cleanliness: Tidy, Sheets barely covered bed; Described as a resort ( wateva ) most rooms full of full-time tenants

8/10 Good

Wang, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service
Facilities: Basic, Everyday, Unpretentious; Value: Bargain; Service: Friendly; Cleanliness: Pleasant; Relaxed owners

10/10 Excellent

Lois, Australia - NSW - Coffs Harbour

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Great deal; Service: Courteous; Cleanliness: Spotless; Close to hotel and good fish shop - worth trying

6/10 Okay

cheryl, Australia - QLD - Regional QLD

Liked: Cleanliness
Disliked: Property conditions & facilities
Facilities: Ordinary, some toiletries missing; Value: Acceptable price; Service: Basic, Hardly saw managers; Cleanliness: Pleasant, No problems; Would consider again but bring own toilet paper, coffee, tea, milk, shampoo. Difficult to reach managers by phone before arrival.

6/10 Okay

Robert

Disliked: Cleanliness, staff & service
Facilities: Basic; Value: Fair price; Service: Inferior; Cleanliness: Grubby; dust under bed @ carpet was fill of sand etcpatricia

8/10 Good

Paul, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Professional; Cleanliness: Pleasant;

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
私が泊まった部屋は広くてとても良かったです。 ホテルにプールやジャグジーもついていたし、大晦日に打ち上がる花火も部屋から見ることができました。ただ、ゴールドコーストだからしょうがないのかもしれないですが虫が出ました。それ以外はとても快適に過ごせました。
Stayed 2 nights in Dec 2018
Response from john on 8 Jan 2019
thank you for your review and we are pleased you enjoyed your stay.unfortunately as the sun goes down the bugs do tend to come out