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Reviews of Hi Ho Beach Apartments

3.5 out of 5
Hi Ho Beach Apartments
2 Queensland Avenue, Broadbeach, QLD

Reviews

8.2

Very good

Rating 10 - Excellent. 131 out of 364 reviews" "
Rating 8 - Good. 158 out of 364 reviews" "
Rating 6 - Okay. 50 out of 364 reviews" "
Rating 4 - Poor. 20 out of 364 reviews" "
Rating 2 - Terrible. 5 out of 364 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Swapnil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beds, fresh linen and we were allocated a city view apartment, although it had a glimpse of the sea from balcony. Hotel Swimming pool was heated so kids could enjoy after later afternoon check-in. 7KW EV charger was available. Wifi was weak and did loose TV connection a few times. Seperate toilet and bathroom helped a family of 4 get ready quickly in the morning. Lift available and secure parking in the basement accessible with room keys. 5 mins walk to Broadbeach and dining facilities was a plus.
Stayed 1 night in Apr 2024
Response from Kat on 30 Apr 2024
Good morning Swapnil, Thank you for taking the time to review Hi Ho Beach apartments and your feedback is important to us. We do hope to see you again. Have a great day.Hi Ho Team

8/10 Good

Tahlia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for a short getaway or stay in the heart of Broadbeach. Location was great, room was fine for a short stay. It did not really match the pictures on the listing photo which show an end room facing the beach, but we could still see the beach if we poked our heads out of the balcony. For the price you know you are getting an older style room, but it was comfortable enough for two of us. Was nice to have covered parking, and check in and out was easy. We would stay here again. The only thing I would say is I could hear someone screaming on the street late at night and construction in the morning so you can hear a lot of the noise coming from the surrounding area.
Stayed 1 night in Apr 2024
Response from Kat on 16 Apr 2024
Thank you for the positive review and staying with us at Hi Ho Beach Apartments. Our iconic property is in central Broadbeach and there is lots of improvements in the area with the light rail and many new restaurants to explore.Glad to hear you enjoyed the free parking. We do hope you will come and stay with us and value your eedback

8/10 Good

KALUKUMARA, Bundaberg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Across the street from the beach and park. Close to restaurants,shops, casino and conventions centre. Old but well maintained rooms, very helpful staff
Stayed 3 nights in Mar 2024
Response from Hi Ho on 7 Apr 2024
HiThankyou for your review.We are happy you enjoyed your stay.Hope to see you again!

6/10 Okay

Alison

Travelled with partner
The facilities are OK, had everything you need but is tired and run down. Our couch was dirty, the bed uncomfortable, the shower tiles and surrounds don't look like they have been cleaned in a while, marks on the walls and the rug dirty. The outside table on the deck was rusty. We did get clean sheets and towels once a week. Nice little pool but some of the loungers need replacing. Grounds are well kept. Extremely handy to the foreshore walkway, Oasis centre and Kurrawa Beach and surf club.
Stayed 16 nights in Mar 2024
Response from Hi Ho on 7 Apr 2024
HiThankyou for your review.We do our best to keep the apartments in the best possible condition, sorry top hear you weren't happy with a few of the minor details, we will endeavour to address them as soon as possible.Hope to see you again!

10/10 Excellent

Giuseppina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within walking distance to everything although a little dated our apartment was very clean and comfortable. The host was very approachable and friendly. Will definitely book Hi Ho beach apartments again.
Stayed 7 nights in Feb 2024
Response from Hi Ho on 13 Feb 2024
Thankyou for your review. It was a pleasure to host you for your stay and we hope to see you again

6/10 Okay

Danny

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average very old bit expensive for what you get
Stayed 2 nights in Jan 2024
Response from paul on 9 Feb 2024
we attempt to be the cheapest in Broadbeach for comparable properties

8/10 Good

Inge

Stayed 3 nights in Jan 2024
Response from paul on 9 Feb 2024
thanks for the feed back

4/10 Poor

Emma

Travelled with partner
Disliked: Amenities
Need renovation
Stayed 2 nights in Dec 2023
Response from paul on 9 Feb 2024
we are in the process of upgrading rooms

6/10 Okay

Sabine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were very friendly. It's at a great location. The HiHo is old and would need a bit of renovation. But otherwise good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robyn

Stayed 1 night in Dec 2023
Response from paul on 9 Feb 2024
feedback is always helpful

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great location. Friendly. Good value. Modern reno
Stayed 1 night in Nov 2023

8/10 Good

HANS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not new but well maintained. Our accommodation was clean and everything was in good condition. The property is close to shopping areas and within walking distance of many restaurants. The beach is across the road from the property as are parks and walking paths. A very pleasant area to stay.
Stayed 3 nights in Nov 2023

8/10 Good

Kristy

Travelled with partner
Liked: Staff & service
We had a nice stay at Hi Ho apartments. Our room was a little ‘tired’ and could’ve used some fresh paint and newer furnishings but overall it was clean. Staff were nice and helpful. The proximity of the property to the beach and Broadbeach shopping/restaurant precinct was definitely a positive. Thanks again!
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service
Unit was basic & a bit dated. Tidy & good location.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our apartment had everything we needed and was clean. The location is perfect and the staff were lovely. We would have no hesitation in returning. We loved our stay.
Stayed 6 nights in Sep 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is a bit dated,but it’s convenient and clean
Stayed 16 nights in Aug 2023
Response from Dan on 28 Sept 2023
Thankyou for your review Richard

8/10 Good

Trent

Stayed 2 nights in Aug 2023
Response from Hi Ho on 5 Sept 2023
Thanks for your review Trent, thankyou for choosing to stay with us. look forward to having you again.

10/10 Excellent

Ian

Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant reception staff who did not ask for further details upon check in ( already supplied), spacious apartment close to a huge number of eateries.
Stayed 2 nights in Jul 2023

10/10 Excellent

Bernard, Elsternwick

Liked: Cleanliness, staff & service, property conditions & facilities
Warm and friendly interaction with manager and housekeeping staff throughout stay. Appreciated secure parking in heart of Broadbeach.
Stayed 1 night in Jun 2023

8/10 Good

Stephanie

Business traveller
Liked: Staff & service
Good value in a great location
Stayed 1 night in Jun 2023

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well equipped and maintained facilities, on site parking. Easy walking distance to great restaurants. Surf beach and parklands at the door,
Stayed 2 nights in Jun 2023
Response from paul on 14 Jun 2023
Thanks for the review , they are always appreciated

6/10 Okay

Gale

Stayed 5 nights in May 2023

6/10 Okay

Mary-Anne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy with condition
It was supposed to be a superior apartment with ocean views, more like ocean glimpses. The floor was dirty, it had not been vacuumed or washed. The toilet was dirty, i had to clean it. The bath had hair in it, i had to clean it before using it. Toiletries are meant to be included, none there. Fridge was dirty, i had to clean it before i used it. Went to make a coffee, cup was dirty. Took the toaster out and crumbs dropped everywhere and not just a small amount either. Draw in bedside was full of dirty bandages with dried blood on them. I spent over an hour cleaning the apartment before i could unpack. I went down to reception 3 times and pressed the buzzer to speak to someone, waited but noone came. When i first arrived i waited 15 minutes to check in because noone was at home the front counter. Pressed the buzzer 2 times and noone came. Eventually a woman came and said she didnt know how to use the system to check me in so she phoned her husband who arrived 5 minutes later. The door to the balcony was so hard to open, need to really use your muscles on this one. I was there for 5 days too long.
Stayed 5 nights in May 2023

8/10 Good

Donnalisa, Acacia Gardens

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in May 2023

4/10 Poor

Jeannette

Disliked: Cleanliness, staff & service, property conditions & facilities
Cleanliness was a problem, l had to buy wipes and wipe all surfaces, finger marks very obvious, the couch needed to be changed as the cushioning was gone, not enough utensils, just the basics, honestly l could not recommend these apartments, l would give it a star rating if 2 for location. It would not take much to buy new mattresses, couch, more utensils, told staff, about couch nothing done, we were also entitled to mid week clean never happened! Overpriced!
Stayed 7 nights in May 2023

8/10 Good

Russ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff,great location
Stayed 6 nights in Apr 2023

10/10 Excellent

Valeriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Thanks Tom.
Stayed 1 night in Apr 2023

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Welcoming and helpful staff.
Stayed 2 nights in Apr 2023

8/10 Good

Scott

Stayed 1 night in Feb 2023
Response from Tom on 4 Mar 2023
thanks Scott

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location for Broadbeach and easy to get to Surfers. Did the job for a Hen Night accommodation.
Stayed 1 night in Feb 2023
Response from Tom on 4 Mar 2023
thanks Michelle

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023
Response from Tom on 11 Feb 2023
Thank you Kris.Appreciate your review and very happy you had a wonderful stay.RegardsTom

8/10 Good

Beth

Stayed 5 nights in Nov 2022
Response from Tom on 22 Dec 2022
Thanks Beth.

8/10 Good

Gail

Stayed 1 night in Nov 2022

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to Broadbeach. Excellent views. Spacious apartment. Better cooking equipment would be great.
Stayed 9 nights in Sep 2022

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the apartment was lovely and clean although it is not a new building. It had a lift which was reliable and the bedroom was away from street. Staff were excellent and all very helpful
Stayed 7 nights in Sep 2022

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and good service
Stayed 1 night in Sep 2022
Response from paul on 16 Sept 2022
thanks for the review they help us in maintaining our resort

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness
Clean and convenient. Bit dated and rather noisy on a busy road.
Stayed 7 nights in Aug 2022

8/10 Good

Grant

Stayed 2 nights in Apr 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked all the artwork on display
Stayed 2 nights in Jul 2022
Response from Tom on 2 Aug 2022
Thank you David. We hope to see you again

8/10 Good

Vivian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, lovely balcony views in room 505. Slightly dated decor but it’s clean and very functional for a family of four. Air conditioner is very effective. Would definitely recommend, but could do with some additional toiletries and tissues as part of the welcoming pack. Thanks for having us 🙂
Stayed 2 nights in Jul 2022
Response from Tom on 2 Aug 2022
Thank you Vivian. You are very welcome. We hope to see you again.

6/10 Okay

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was excellent and size of apartment good for three
Stayed 2 nights in Jul 2022

10/10 Excellent

Gale

Stayed 8 nights in Jun 2022
Response from Tom on 2 Aug 2022
Thank you Gale. We are happy you enjoyed your stay. We hope to see you again.

8/10 Good

Denise Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Views - nice unit - close to all
Stayed 3 nights in May 2022

6/10 Okay

Peta

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
A friendly phone call for check on but no other contact with front desk. The unit was quite dirty is some parts and there were stains on the couch and cushions. However the space was really big and good facilities for cooking and ironing gear. Not the worst stay but could do with a good deep clean and upgraded furniture
Stayed 1 night in May 2022

8/10 Good

Bernadette

Stayed 1 night in May 2022

4/10 Poor

Shahram, South Morang

Stayed 1 night in May 2022

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service
The apartment was spacious. It was a bit old and tired but it was clean and the staff were extremely friendly and helpful. It is in a great location, just a short walk from the beach, shops and dining. You can walk to the Casino. There is undercover parking. There is a pool and spa.
Stayed 1 night in Apr 2022
Response from Paul on 13 May 2022
Thanks for your response Paul