Expedia Verified Review
5 / 5 Excellent
Due to COVID restrictions, the hotel has a policy of only cleaning rooms and changing towels and replacing shower supplies, coffee and tea bags upon request at the front desk or by phone before 12pm.
We stayed for 3 nights and requested at 10am to have the room cleaned after 2 nights when we felt the towels, shower mat etc needed changing - we came back late to an untouched room for the third night with used towels, unmade beds.
We reported this to Ronald, the hotel GM when we Check Out. This was the blemish on a lovely stay with great Scottish breakfast and good staff service.
Courtyard by Marriott Edinburgh
A verified traveller stayed at Courtyard by Marriott Edinburgh
Posted 8 days ago