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Reviews of Portside Hotel

4 out of 5
Portside Hotel
2 Reads Quay, Gisborne

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 358 reviews" "
Rating 8 - Good. 106 out of 358 reviews" "
Rating 6 - Okay. 22 out of 358 reviews" "
Rating 4 - Poor. 13 out of 358 reviews" "
Rating 2 - Terrible. 2 out of 358 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CCSJA

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2024

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities
Clean & quiet. Nice view.
Stayed 1 night in Apr 2024

4/10 Poor

Te Aomihia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were looking forward to a relaxing weekend away, which my husband and I never have only to have soo many motorbike riders spoil that one weekend away with their noisy bikes arriving and departing early in the morning from the hotel ruining our weekend get away.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rowan

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, catered to our later arrival and thoughtful of our newborn, clean rooms, good amenities
Stayed 1 night in Mar 2024

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Portside, it was clean and the staff were super friendly.
Stayed 1 night in Mar 2024

8/10 Good

Kulu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenience
Stayed 2 nights in Mar 2024

4/10 Poor

Vanessa

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The front desk staff was very friendly & helpful.In the room the carpet was worn out at some places, although the aircon was on 18° it still was very hot & we opted to sleep with an open slider. I bumped my toe on the metal part at the bathroom door, because it wasn't leveled up with tile. Found a wet dirty face-cloth on the bathroom floor & there were no indication that it was serviced. So been first time visitors & for the amount we paid, the stay wasn't pleasant at all.
Stayed 1 night in Feb 2024

10/10 Excellent

Declan

Liked: Cleanliness, amenities, property conditions & facilities
the staff where lovely
Stayed 1 night in Feb 2024

10/10 Excellent

Gavin

Travelled with partner
Liked: Property conditions & facilities
Loved the location and lap pool
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Stayed 1 night in Jan 2024

8/10 Good

Emmanuel

Stayed 1 night in Jan 2024

10/10 Excellent

Chai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My kids and I loved staying at Portside Hotel. There is currently construction going on next door but we didn't hear too much loud noise. We had a two bedroom suite. One with queen bed and another with two king singles. The second beroom wasnt designed to fit two single beds but my teenage kids made the small amount of space in the bedroom work. The bathroom is showing signs of aging. There was a squeaky loose tile. The fan in the bathroom had a lot of dust on it. Could be from the washer and dryer in the bathroom. The fan probably needs to be cleaned more frequently. Enjoyed having washer dryer in room as we stayed 3 nights and multiple trips to the Gisborne pool. Lovely cleaning crew and reception staff. Would definitely book again.
Stayed 3 nights in Jan 2024

8/10 Good

Kieran, Tauranga

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very thoughtful touches, well presented and organised hotel for an enjoyable stay. Close to beaches, walkways, cafes/restaurants, and has a great pool. We also meet the local owners who were very nice. A great place to stay!
Stayed 3 nights in Jan 2024

10/10 Excellent

Denise

Stayed 2 nights in Jan 2024

10/10 Excellent

Kai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff!
Stayed 1 night in Jan 2024

10/10 Excellent

Roger

Stayed 4 nights in Dec 2023

8/10 Good

Loretta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very convenient to the city and the warehouse, noel leemimgs and stationary warehouse was behind the property so very easy to walk to if you like these stores. There was also a walkway along the river, so great for those early morning walks and to Waikanae beach. The only thing that was disappointing was that i had booked 2 rooms and was not able to get adjoining rooms, which may have been inconvenient to neighbors as we had to consistently knock on the others door, day, morning at night when we wanted to visit of drop by with food. Also would of been nice to have a cafe/ restaurant onsite. Other than that it was a nice place to stay.
Stayed 6 nights in Dec 2023

6/10 Okay

S D

Stayed 2 nights in Dec 2023

6/10 Okay

Julian

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, very quiet at night. Handy to cafes.
Stayed 2 nights in Dec 2023

10/10 Excellent

Damon

Stayed 2 nights in Dec 2023

8/10 Good

Mr Jason

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very quiet
Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Stayed 1 night in Nov 2023

10/10 Excellent

kirsty

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facility had lovely soap/shampoo/ conditioner in each room, wonderful linen and fresh good quality towels. The room had everything you could need for cooking, ironing or blow drying your hair. The front desk staff were very helpful & professional. Checking in & out was seamless, as long as you were not a late arrival - well done Gizzy team.
Stayed 1 night in Nov 2023

8/10 Good

Neil

Liked: Cleanliness
Stayed 2 nights in Oct 2023

6/10 Okay

Tracey

Travelled with family
The property is in a fabulous location - however in the early hours of the morning (2- 4am) the noise from the adjacent docks is just horrendous. The room's decor is very dated but the beds were comfortable. The bathroom products were excellent. Receptionists were professional and helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tash

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the view over the water and the close proximity to Main Street and restaurants. A wee bit noisy at times with ships off loading their cargo at the port late at night. Staff friendly and welcoming. Room very spacious and everything we needed.
Stayed 4 nights in Sep 2023

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Rose

Stayed 2 nights in Apr 2023

10/10 Excellent

Dani

Stayed 1 night in Apr 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and private, nice quality, great service.
Stayed 1 night in Apr 2023

10/10 Excellent

Harry

Liked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Noella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the male staff member whom came and replenished our milk, water. And the female staff member whom removed our used bathroom linen they were polite, genuine happy personnel.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sarah

Stayed 1 night in Mar 2023

10/10 Excellent

Karmon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just a great Property to stay in with a family, Kitchen was perfect for us, and had everything that we required
Stayed 3 nights in Feb 2023

10/10 Excellent

DMPonter

Stayed 1 night in Jan 2023

10/10 Excellent

Peter Franz

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were very pleased with our accommodation, and were delighted to find a washing machine and drier in the bathroom, also a dishwasher and plates, pots, cutlery and all other essential items available to cook meals.

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, great location close to walkway, so good to have washing machine/dryer and kitchen. Enjoyable stay. The hotel was accommodating and happily set up a rollaway bed for an additional guest. Thank you.

10/10 Excellent

Peta

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location.

8/10 Good

Cherie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff

10/10 Excellent

Cmore Property

Business traveller
Liked: Cleanliness, room comfort
Happy
Very clean, helpful staff and well appointed facilities. Epic view and location.
Stayed 1 night in Nov 2022

10/10 Excellent

Nick

Stayed 1 night in Oct 2022

10/10 Excellent

Harry

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

Duncan

Travelled with family
Huge building work next door ruined the stay
Huge building works going on next door which essentially ruined our stay. There was no notification this was the case when we booked.
Stayed 1 night in Sep 2022

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay. Lots of room in our 2 bdrm apartment. Kitchen well stocked and bathroom lovely & clean. Also loved having a washing machine and dryer handy in the room so we went home with no dirty laundry. Beds were also amazingly comfortable.
Stayed 1 night in Jul 2022

10/10 Excellent

Rawson

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022