Title: River Terrace Resort & Convention Center Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=84853&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # River Terrace Resort & Convention Center Travelers stay connected with complimentary WiFi throughout this riverside retreat, perfect for mixing productivity with mountain views and relaxation ## Photo gallery for River Terrace Resort & Convention Center ![Lobby sitting area - River Terrace Resort & Convention Center (Gatlinburg)](https://images.trvl-media.com/lodging/1000000/90000/84900/84853/998f3c1e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - River Terrace Resort & Convention Center (Gatlinburg)](https://images.trvl-media.com/lodging/1000000/90000/84900/84853/0691d0da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Signature Room, 2 Queen Beds, River View | In-room safe, iron/ironing board, free WiFi, bed sheets - River Terrace Resort & Convention Center (Gatlinburg)](https://images.trvl-media.com/lodging/1000000/90000/84900/84853/b787abb3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - River Terrace Resort & Convention Center (Gatlinburg)](https://images.trvl-media.com/lodging/1000000/90000/84900/84853/c88a3e5e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Signature Room, 2 Queen Beds, River View | In-room safe, iron/ironing board, free WiFi, bed sheets - River Terrace Resort & Convention Center (Gatlinburg)](https://images.trvl-media.com/lodging/1000000/90000/84900/84853/aee30c71.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies River Terrace Resort & Convention Center is steps from Anakeesta and SkyPark. Guests enjoy the laundry facilities, business center, and outdoor pool. Its location makes exploring Ripley's Aquarium easy, and visitors praise the helpful staff. ## Reviews 7.6 Good ## Popular amenities - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning £71 includes taxes & fees 29 Jan - 30 Jan ## Room options ### Check availability for these dates Tonight [Jan 5 - Jan 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=84853&PinnedHotelID=84853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=84853&PinnedHotelID=84853&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 6 - Jan 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=84853&PinnedHotelID=84853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=84853&PinnedHotelID=84853&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=84853&PinnedHotelID=84853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=84853&PinnedHotelID=84853&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=84853&PinnedHotelID=84853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=84853&PinnedHotelID=84853&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/90000/84900/84853/3e9156c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.2 Very good 44 reviews ### Highlights Air conditioning Flat-screen TV Hydromassage showerhead Private bathroom Hairdryer Coffee/tea maker Cable channels Pet friendly - 252 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/90000/84900/84853/634c4db4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 7.8 Good 42 reviews ### Highlights Balcony or patio Air conditioning Flat-screen TV Hydromassage showerhead Private bathroom Hairdryer Coffee/tea maker Cable channels - 248 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Signature Loft, 1 King Bed with Sofa bed, River View ![Balcony view](https://images.trvl-media.com/lodging/1000000/90000/84900/84853/530f2b87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Loft, 1 King Bed with Sofa bed, River View 7.0 Good 4 reviews ### Highlights Balcony Air conditioning Flat-screen TV Hydromassage showerhead Private bathroom Hairdryer Coffee/tea maker Cable channels - 600 sq ft - River view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Signature Room, 1 King Bed, River View ![Balcony view](https://images.trvl-media.com/lodging/1000000/90000/84900/84853/530f2b87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Room, 1 King Bed, River View 8.6 Excellent 14 reviews ### Highlights Balcony Air conditioning Flat-screen TV Hydromassage showerhead Private bathroom Hairdryer Coffee/tea maker Cable channels - 192 sq ft - River view - Sleeps 2 - 1 King Bed ### View all photos for Signature Room, 1 King Bed ![Signature Room, 1 King Bed | Balcony](https://images.trvl-media.com/lodging/1000000/90000/84900/84853/5f7a1fce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Room, 1 King Bed ### Highlights Balcony Air conditioning Flat-screen TV Separate bedroom Hydromassage showerhead Private bathroom Hairdryer Coffee/tea maker - 192 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Signature Room, 2 Queen Beds, River View ![Signature Room, 2 Queen Beds, River View | Balcony view](https://images.trvl-media.com/lodging/1000000/90000/84900/84853/abc95d7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Room, 2 Queen Beds, River View 8.0 Very good 7 reviews ### Highlights Balcony Air conditioning Flat-screen TV Hydromassage showerhead Private bathroom Hairdryer Coffee/tea maker Cable channels - 288 sq ft - River view - Sleeps 4 - 2 Queen Beds ### View all photos for Signature Room, 2 Queen Beds ![Signature Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/90000/84900/84853/23fb4c0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Room, 2 Queen Beds 7.4 Good 13 reviews ### Highlights Air conditioning Flat-screen TV Hydromassage showerhead Private bathroom Hairdryer Coffee/tea maker Cable channels Iron/ironing board - 252 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, River View ![Room, 2 Queen Beds, River View | Balcony view](https://images.trvl-media.com/lodging/1000000/90000/84900/84853/23802046.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, River View 8.6 Excellent 20 reviews ### Highlights Balcony or patio Air conditioning Flat-screen TV Hydromassage showerhead Private bathroom Hairdryer Coffee/tea maker Cable channels - 248 sq ft - River view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Daily cooked-to-order breakfast for a fee](https://images.trvl-media.com/lodging/3000000/2480000/2475100/2475058/983eb151.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Gatlinburg Downtown Gatlinburg - Pool - Hot tub - Pet-friendly - Free Wi-Fi 9.0 Wonderful 1,012 reviews £68 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Gatlinburg-Hotels-Hilton-Garden-Inn-Gatlinburg.h2475058.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=94090905-03b0-4cbb-a9e0-6eaa55d69e04&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/2900/2854/d6debefe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Gatlinburg Downtown Gatlinburg - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGatlinburg-Hotels-River-Terrace-Resort-Convention-Center.h84853.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGatlinburg-Hotels-River-Terrace-Resort-Convention-Center.h84853.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.71400%2C-83.51547&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SjyI4flnCEVXlRPe6leH4NurR8M=) 240 River Road, Gatlinburg, TN, 37738 #### What's nearby - Gatlinburg SkyPark \- 4 min walk \- 0.3 miles - Gatlinburg Space Needle \- 4 min walk \- 0.3 miles - Ripley's Aquarium of the Smokies \- 5 min walk \- 0.3 miles - Gatlinburg Convention Center \- 6 min walk \- 0.4 miles - Anakeesta \- 6 min walk \- 0.4 miles #### Getting around - Alcoa - Knoxville Airport (TYS) - 69 min drive #### Restaurants - ‪Puckers Sports Bar - ‬6 min walk - ‪Loco Burro Fresh Mex Cantina - ‬5 min walk - ‪Tennessee Cider Company - ‬4 min walk - Subway - ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬5 min walk ## About this property ### River Terrace Resort & Convention Center Resort near Ripley's Aquarium of the Smokies Close to Anakeesta and Gatlinburg SkyPark, River Terrace Resort & Convention Center provides free on-the-go breakfast, laundry facilities and a business centre. Stay connected with free in-room WiFi. Other perks include: - An outdoor pool - Free self-parking - Express check-out, a banquet hall and a gift shop - Meeting rooms, smoke-free property and a 24-hour front desk - Guest reviews give top marks for the helpful staff and location Room features All 205 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property. Other amenities include: - Hydromassage showers, baths or showers and hairdryers - Flat-screen TVs with cable channels - Coffee/tea makers, housekeeping and phones ## Similar properties ![Family Suite, 2 Bedrooms, Kitchen (Private Balcony) | Private kitchen | Fridge, microwave, coffee/tea maker](https://images.trvl-media.com/lodging/2000000/1060000/1057400/1057306/660bf0a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### River Edge Inn Downtown Gatlinburg - Pool - Breakfast included - Pet-friendly - Kids’ pool 8.6 Excellent 1,009 reviews £44 includes taxes & fees 8 Jan - 9 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1057306&PinnedHotelID=1057306&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/1000000/900000/898200/898113/ab5b80da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Edgewater Hotel - Gatlinburg Downtown Gatlinburg - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 8.6 Excellent 2,593 reviews £69 includes taxes & fees 12 Jan - 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Onsite parking includes off-street options ### Food and drink - Free on-the-go breakfast available daily 6:00 AM to 10:00 AM ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Vending machine ### Guest services - Concierge services - Housekeeping on request - Tour and ticket assistance ### Business services - Business centre - Conference centre - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 7 buildings - Banquet hall - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Hair dryer - Hydromassage showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 11:00 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 10:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 27 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 200 per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 150 per accommodation, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests traveling with a service animal must contact the property prior to arrival. This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as River Terrace Resort & Convention Center Resort River Terrace Resort River Terrace Resort Gatlinburg River Terrace Resort Hotel River Terrace Resort Hotel Gatlinburg River Terrace Gatlinburg River Terrace Hotel Gatlinburg River Terrace Resort And Convention Center River Terrace Resort Convention Center River Terrace Resort & Convention Center Gatlinburg River Terrace Resort & Convention Center Resort Gatlinburg ## Frequently asked questions ### Does River Terrace Resort & Convention Center have a pool? ### How much does it cost to stay at River Terrace Resort & Convention Center? ### Is River Terrace Resort & Convention Center pet-friendly? ### How much is parking at River Terrace Resort & Convention Center? ### What time is check-in at River Terrace Resort & Convention Center? ### What time is check-out at River Terrace Resort & Convention Center? ### Where is River Terrace Resort & Convention Center located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## River Terrace Resort & Convention Center Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 7.6 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 413 8 - Good 254 6 - Okay 158 4 - Poor 113 2 - Terrible 80 ## Reviews ### 10/10 Excellent #### Luis 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location , walking distance to all the attractions ##### Luis Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Hannah 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was comfortable, staff was very friendly, and the location was great. ##### Hannah Stayed 2 nights in Dec 2025 ### 8/10 Good #### Bernice 28 Dec 2025 The location is great! The room was nice and staff was friendly! We enjoyed our stay! ##### Bernice Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Lauren 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms and very welcoming staff ##### Lauren Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Luis 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice , super clean and perfect location ##### Luis Stayed 1 night in Dec 2025 ### 10/10 Excellent #### ashley 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Bed comfortable great customer services right in the heart of everything will definitely visit again ##### ashley Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Allan 12 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a great location to be able to walk to anything in Gatlinburg. ##### Allan Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Rick 23 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was very friendly and helpful. The room was beautiful and clean. The front lobby was beautifully decorated for Christmas. ##### Rick Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### GLORIA 1 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our family enjoyed the stay . Place was clean , staff was cordial , the view was perfect for the fireworks on New Year’s Eve . The only improvement would be the light on the balcon was flicking and the cleaning staff knock on our door and open the room door while we were still a sleep and it was two hours from checkout time , other than that very recommended, you can park at the hotel and walk to everything in downtown and it was quiet during the night . ##### GLORIA Stayed 1 night in Dec 2025 ### 8/10 Good #### Robert 12 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities The bathroom was seriously dated but it was clean and had what was needed. I loved the location. We got the room that overlooked the river and it was very spacious with a good size refrigerator and as mentioned before - CLEAN. The beds were also very comfortable. We have stayed there once before and will definitely be back. ##### Robert Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Lady 4 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stunning view from the balcony, walkable area, near to everything. ![](https://a.travel-assets.com/ugc/hotel-reviews/e02491a9-2ed9-457e-ae29-285f816ac27d-1762292510678.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/85b66d89-0c06-4e50-bb3a-8033a3ae0bcb-1762292510724.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c3485837-2c49-4282-88fc-e5f545a9c178-1762292479936.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lady Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Crystal Dee 1 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Parking was great staff were amazing ##### Crystal Dee Stayed 7 nights in Oct 2025 ### 8/10 Good #### Stephanie 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room ##### Stephanie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jamie-Lee 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second time staying here in the last few months because it is in the perfect most central location, clean, and beautiful! Thanks again for another great stay! ##### Jamie-Lee Stayed 3 nights in Oct 2025 ### 8/10 Good #### Indy 15 Dec 2025 Th location was perfect! Right on the river. We could hear live music from the back alley! Loved that! Large room with two sinks. Only thing was the room had a smell to musky smell. Just old and outdated. Shower was old and looked old. ##### Indy Stayed 2 nights in Dec 2025 ### 8/10 Good #### Sarah 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was very friendly. Hotel was walking distance to a lot of downtown attractions and restaurants ##### Sarah Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jorraine 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities highly recommended 💯 we had a room with a perfect view complete with amenities u need! ❤️ ##### Jorraine Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Linda 19 Oct 2025 Liked: Cleanliness, staff & service, amenities The balcony and view of the mountains was peaceful and calming ##### Linda Stayed 3 nights in Oct 2025 ### 8/10 Good #### Gregory 24 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great staff very friendly beautiful views from room don't need to drive anywhere everywhere is walkable from there ##### Gregory Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Lauree 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the balcony and river view in addition to mountain views clean room comfy beds Staff amazing LOVE Makayla at the front office she has top notch customer service ##### Lauree Stayed 2 nights in Oct 2025 ### 8/10 Good #### Angela 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities We stayed in the old part. It was clean though. Very comfortable. ##### Angela Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Mark 26 Oct 2025 Liked: Amenities Very nice! We loved our room, the view and the staff! Excellent ##### Mark Stayed 1 night in Oct 2025 ### 6/10 Okay #### Marshall Edward 1 Dec 2025 Disliked: Property conditions & facilities The good abt the room and hotel was the location and the river view. The bad was having to kill a bug crawling on the ceiling and cobwebs hanging from the ceiling. The rooms definitely need to be remodeled. ##### Marshall Edward Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Lora 1 Jan 2026 Liked: Staff & service Disliked: Amenities The views from our balcony were amazing! We could walk the entire town from the hotel. However, the room had a smell to it. On arrival, there was only one towel and no washcloths. Room service brought a bag of towels and washcloths right away but I could tell by the tags that the towels were brand new and had never been washed. The bed skirt was dirty. It looked like there was a waterline around the bottom of it. And the hairdryer was nasty. It was covered with a sticky substance. ![](https://a.travel-assets.com/ugc/hotel-reviews/6a86bf24-c0f5-4364-bcc4-7c88c4d23ea9-1767281559026.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lora Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Allen 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The location is perfect for walking to Gatlinburg. Seeing a black bear in the river from our balcony was an added bonus!!! ##### Allen Stayed 4 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Drury Plaza Hotel Nashville Downtown](https://www.expedia.co.uk/Nashville-Hotels-Drury-Plaza-Hotel-Nashville-Downtown.h35146945.Hotel-Information) > > [The Joseph, a Luxury Collection Hotel, Nashville](https://www.expedia.co.uk/Nashville-Hotels-The-Joseph.h46183280.Hotel-Information) > > [Best Western Downtown Plus Music Row](https://www.expedia.co.uk/Nashville-Hotels-Best-Western-Plus-Music-Row.h2951.Hotel-Information) > > [Crowne Plaza Memphis Downtown Hotel by IHG](https://www.expedia.co.uk/Memphis-Hotels-Crowne-Plaza-Memphis-Downtown-Hotel.h202102.Hotel-Information) > > [The Capitol Hotel Downtown, an Ascend Collection Hotel](https://www.expedia.co.uk/Nashville-Hotels-The-Capitol-Hotel-Downtown.h4351.Hotel-Information) > > [Comfort Inn Downtown Nashville - Music City Center](https://www.expedia.co.uk/Nashville-Hotels-Comfort-Inn-Downtown-Nashville-Vanderbilt.h973675.Hotel-Information) > > [Millennium Maxwell House Nashville](https://www.expedia.co.uk/Nashville-Hotels-Millennium-Maxwell-House-Nashville.h17998.Hotel-Information) > > [Springhill Suites By Marriott Memphis Downtown](https://www.expedia.co.uk/Memphis-Hotels-Springhill-Suites-By-Marriott-Memphis-Downtown.h864446.Hotel-Information) > > [Hyatt Centric Beale Street Memphis](https://www.expedia.co.uk/Memphis-Hotels-Hyatt-Centric-Beale-Street-Memphis.h62999249.Hotel-Information) > > [Placemakr Music Row - Vanderbilt](https://www.expedia.co.uk/Nashville-Hotels-Cadence-Nashville-Operated-By-WhyHotel.h71745026.Hotel-Information) > > [Hyatt Place Nashville Opryland](https://www.expedia.co.uk/Nashville-Hotels-Hyatt-Place-Nashville-Opryland.h12587.Hotel-Information) > > [The Guest House at Graceland](https://www.expedia.co.uk/Memphis-Hotels-The-Guest-House-At-Graceland.h14873603.Hotel-Information) > > [Heartbreak Hotel](https://www.expedia.co.uk/Memphis-Hotels-Heartbreak-Hotel.h13206558.Hotel-Information) > > [Days Inn by Wyndham Memphis at Graceland](https://www.expedia.co.uk/Memphis-Hotels-Days-Inn-By-Wyndham-Memphis-At-Graceland.h5478.Hotel-Information) > > [Holiday Inn Express Nashville Downtown - Broadway by IHG](https://www.expedia.co.uk/Nashville-Hotels-Holiday-Inn-Express-Nashville-Downtown-Conf-Ctr.h14282.Hotel-Information) > > [Big Cypress Lodge](https://www.expedia.co.uk/Memphis-Hotels-Big-Cypress-Lodge.h12993388.Hotel-Information) > > [Residence Inn by Marriott Nashville Vanderbilt/West End](https://www.expedia.co.uk/Nashville-Hotels-Residence-Inn-By-Marriott-Nashville-VanderbiltWest-End.h9174652.Hotel-Information) > > [ARRIVE Memphis](https://www.expedia.co.uk/Memphis-Hotels-ARRIVE-Memphis.h38941518.Hotel-Information) > > [Holston House Nashville, in The Unbound Collection by Hyatt](https://www.expedia.co.uk/Nashville-Hotels-Holston-House-Nashville.h20366826.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Memphis Downtown](https://www.expedia.co.uk/Memphis-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Memphis-Downtown.h18109970.Hotel-Information) > > [Noelle ](https://www.expedia.co.uk/Nashville-Hotels-Noelle.h19846834.Hotel-Information) > > [The Sobro Guest House by AvantStay](https://www.expedia.co.uk/Nashville-Hotels-The-Sobro-Guest-House-By-AvantStay.h16331439.Hotel-Information) > > [Virgin Hotels Nashville](https://www.expedia.co.uk/Nashville-Hotels-Virgin-Hotels-Nashville.h45181047.Hotel-Information) > > [Hutton Hotel](https://www.expedia.co.uk/Nashville-Hotels-Hutton-Hotel.h2338899.Hotel-Information) > > [Caroline House Nashville Historic Inn](https://www.expedia.co.uk/Nashville-Hotels-Caroline-House-Nashville-Historic-Inn.h19549258.Hotel-Information) > > [Comfort Inn Memphis Downtown](https://www.expedia.co.uk/Memphis-Hotels-Comfort-Inn-Memphis-Downtown.h12659.Hotel-Information) > > [TownePlace Suites by Marriott Nashville Downtown/Capitol District](https://www.expedia.co.uk/Nashville-Hotels-TownePlace-Suites-By-Marriott-Nashville-DowntownCapitol-District.h48990047.Hotel-Information) > > [Graduate by Hilton Nashville](https://www.expedia.co.uk/Nashville-Hotels-Graduate-Nashville.h37604262.Hotel-Information) ---