Title: Hilton Vacation Club MountainLoft Gatlinburg Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hilton Vacation Club MountainLoft Gatlinburg Family-friendly hotel with full-service spa and sauna ![Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/50000/43000/42902/b06be27f.jpg?impolicy=resizecrop&rw=598&ra=fit) - Overview - Rooms - Location - Policies Bluegreen Vacations Mountain Loft, Ascend Resort C, in the Smoky Mountains, offers family fun from playgrounds to arcades. Parents can enjoy the onsite spa while kids play. Free in-room WiFi, laundry facilities, and multilingual staff ensure a smooth mountain getaway. 7.4 Good ## Popular amenities - Hot tub - Housekeeping - Laundry - Spa - Kitchen - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct 5 - Oct 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=42902&PinnedHotelID=42902&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=42902&PinnedHotelID=42902&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 6 - Oct 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=42902&PinnedHotelID=42902&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=42902&PinnedHotelID=42902&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=42902&PinnedHotelID=42902&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=42902&PinnedHotelID=42902&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=42902&PinnedHotelID=42902&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=42902&PinnedHotelID=42902&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 25 of 25 rooms ### Deluxe Room, 1 Bedroom, Balcony ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 4 - 1 King Bed ### Room, 2 Bedrooms ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 8 - 1 King Bed and 1 Queen Bed ### Deluxe Room, 1 Bedroom ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### Deluxe Room, 1 Bedroom ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### Deluxe Room, 1 Bedroom, Balcony ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 4 - 1 King Bed ### Room, 2 Bedrooms ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 8 - 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed ### Room, 3 Bedrooms (Townhouse, Bi Level) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 10 - 1 King Bed ### Room, 2 Bedrooms (Townhouse, Bi Level) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 6 - 1 King Bed ### Room, 2 Bedrooms, Balcony ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 8 - 1 King Bed and 1 Queen Bed OR 2 King Beds ### Room, 1 King Bed (Townhouse, 2 Story) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 10 - 1 King Bed ### Room, 2 Bedrooms (Townhouse, 2 Story) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 6 - 1 King Bed ### Room, 2 Bedrooms (Plus) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 8 - 1 King Bed and 1 Queen Bed ### Room, 1 King Bed (Townhouse, 2 Level) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 10 - 1 King Bed ### Room, 1 Bedroom ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 4 - 1 King Bed OR 1 Queen Bed ### Room, 2 Bedrooms (Townhouse, 2 Level) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 6 - 1 King Bed ### Presidential Room, 3 Bedrooms ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 8 - 2 King Beds and 2 Queen Beds ### Room, 1 Bedroom, Balcony ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 4 - 1 Queen Bed ### Room, 1 Bedroom, Balcony (Townhouse) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 4 - 1 Queen Bed ### Room, 1 Bedroom, Balcony (Townhouse) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 4 - 1 Queen Bed ### Room, 1 Bedroom, Balcony ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 4 - 1 Queen Bed ### Room, 1 Bedroom (Townhouse) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 4 - 1 Queen Bed ### Room, 1 Bedroom, Accessible (Hearing, Plus) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 4 - 1 Queen Bed ### Room, 1 Bedroom (Plus) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 4 - 1 Queen Bed ### Deluxe Room, 1 Bedroom, Accessible (Hearing) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 4 - 1 King Bed ### Room, 2 Bedrooms (Townhouse, with Loft) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Washer/dryer Ceiling fan - Sleeps 8 - 1 King Bed, 1 Queen Bed and 2 Single Beds ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/11300/11275/13836cf1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Gatlinburg Historic Nature Trail Gatlinburg - Pool - Breakfast included - Pet-friendly - Free WiFi 9.2 Wonderful 1,267 reviews £110 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Gatlinburg-Hotels-Hampton-Inn-Gatlinburg-Historic-Nature-Trail.h11275.Hotel-Information?chkin=2025-10-28&chkout=2025-10-29&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=16963566-7b1f-4dc5-9666-e2d136284bb2&top_cur=GBP) Ad ![Daily cooked-to-order breakfast for a fee](https://images.trvl-media.com/lodging/3000000/2480000/2475100/2475058/983eb151.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Gatlinburg Downtown Gatlinburg - 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Pool - Hot tub - Breakfast included - Free WiFi 9.2 Wonderful 1,002 reviews £117 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Gatlinburg-Hotels-Fairfield-Inn-Suites-By-Marriott-Gatlinburg-Downtown.h19413135.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=16963566-7b1f-4dc5-9666-e2d136284bb2&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/2900/2854/d6debefe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Gatlinburg Downtown Gatlinburg - Pool - Breakfast included - Pet-friendly - Free WiFi 9.0 Wonderful 1,002 reviews £157 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Gatlinburg-Hotels-Hampton-Inn-Gatlinburg.h2854.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=16963566-7b1f-4dc5-9666-e2d136284bb2&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGatlinburg-Hotels-Hilton-Vacation-Club-MountainLoft-Gatlinburg.h42902.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGatlinburg-Hotels-Hilton-Vacation-Club-MountainLoft-Gatlinburg.h42902.Hotel-Information) ## About the area Located in Gatlinburg, Hilton Vacation Club MountainLoft Gatlinburg is near theme parks and in the mountains. Titanic Museum and Dolly Parton's Stampede Dinner Attraction are cultural highlights, and some of the area's activities can be experienced at SkyPark and Ober Gatlinburg Ski Resort and Amusement Park. Travelling with kids? Don't miss Ripley's Aquarium of the Smokies and Anakeesta. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with hiking/biking trails. [Visit our Gatlinburg travel guide](https://www.expedia.co.uk/Gatlinburg.dx7474) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.72784%2C-83.48552&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KKJCGvx_9RM5c0AsS6nJuwdpcH8=) 110 Mountainloft Drive, Gatlinburg, TN, 37738 ### What's nearby - Ripley's Aquarium of the Smokies - 5 min drive - 2.1 miles - Anakeesta - 5 min drive - 2.1 miles - Wild Bear Falls Indoor Water Park - 5 min drive - 2.5 miles - SkyPark - 6 min drive - 2.5 miles - Gatlinburg Convention Center - 7 min drive - 2.7 miles ### Getting around - Alcoa - Knoxville Airport (TYS) - 70 min drive ### Restaurants - ‪McDonald's - ‬19 min walk - ‪Chesapeake's Seafood And Raw Bar - ‬6 min drive - ‪Three Jimmy's Good Time Eatery - ‬19 min walk - ‪Kephart cafe - ‬6 min drive - ‪Flapjack's Pancake Cabin - ‬4 min drive ## About this property ### Hilton Vacation Club MountainLoft Gatlinburg Family-friendly hotel near Ripley's Aquarium of the Smokies At Hilton Vacation Club MountainLoft Gatlinburg, you can look forward to a playground, an arcade/games room and laundry facilities. Take some time to relax at the on-site spa. In addition to a business centre and a steam room, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. You'll also enjoy perks such as: - Free self-parking - Free newspapers, concierge services and a billiards/pool table - Smoke-free property, a gift shop and a lift Room features All 384 rooms have comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as free WiFi. Other amenities include: - Bathrooms with separate baths/showers and hairdryers - Separate sitting areas, kitchens and fridges ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/9900/9897/97d6dec5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Gatlinburg - Pool - Hot tub - Pet-friendly - Kids pool 9.0 Wonderful 1,816 reviews £102 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=9897&PinnedHotelID=9897&HadPinnedHotel=true®ionId=-1&adults=2) ![King Suite, 2 Bedrooms, 2 King Beds with Sofa Bed | Living area | 50-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/23000000/22170000/22169900/22169881/9c0a7ac7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Margaritaville Resort Gatlinburg Downtown Gatlinburg - Pool - Hot tub - Spa - Kids pool 9.8 Exceptional 1,961 reviews £165 includes taxes & fees 19 Oct - 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Sauna - Steam room ### Family friendly - Arcade/game room - DVD player - In-room cot - In-room kitchen - In-room microwave - In-room refrigerator - In-room washing machine/dryer - Laundry facilities - Living room - Playground ### Conveniences - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Limited-hour front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff ### Business services - Business centre ### Outdoors - Barbecue grill - In the mountains - Picnic area ### Full-service spa - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 5 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - Cable channels - DVD player ### Food and drink - Coffee/tea maker - Kitchen - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Ceiling fan - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Living room - Phone - Separate sitting area - Washer/dryer ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Minimum check-in age - 25 ### Check-out Check-out before 10 AM Contactless check-out Late check-out subject to availability Late check-out fee: USD 50.00 ### Special check-in instructions The front desk is open daily from 7:30 AM - 11 PM Front desk staffed during limited hours Guests planning to arrive after hours must pick up their key from security and check in at the front desk the following morning. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Late check-out fee: USD 50.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8 AM to 11 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Bluegreen Vacations Mountain Ascend Collection Bluegreen Vacations Mountain Ascend Resort Collection Bluegreen Vacations Mountain Loft Bluegreen Vacations Mountain Loft Ascend Collection Bluegreen Vacations Mountain Loft Ascend Resort Collection Bluegreen Vacations Mountain Loft Condo Gatlinburg Bluegreen Vacations Mountain Loft Condo Bluegreen Vacations Mountain Loft Gatlinburg Bluegreen Vacations Mountain Loft Hotel Bluegreen Vacations Mountain Loft Hotel Gatlinburg Bluegreen Vacations Mountain Loft Hotel Bluegreen Vacations Mountain Loft, Ascend Resort C Hotel Bluegreen Vacations Mountain Loft Ascend Resort Collection Bluegreen Vacations Mountain Loft Gatlinburg Bluegreen Vacations Mountain Loft Bluegreen Vacations Mountain Loft, Ascend Resort C Gatlinburg Bluegreen Vacations Mountain Loft Ascend Resort Collection ## Frequently asked questions ### Is Hilton Vacation Club MountainLoft Gatlinburg pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hilton Vacation Club MountainLoft Gatlinburg? > Self-parking is free at this property. ### What time is check-in at Hilton Vacation Club MountainLoft Gatlinburg? > Check-in start time: 4 PM; check-in end time: 11:00 PM. ### What time is check-out at Hilton Vacation Club MountainLoft Gatlinburg? > Checkout is at 10 AM. Late checkout is available for USD 50.00 (subject to availability). ### Where is Hilton Vacation Club MountainLoft Gatlinburg located? > This family-friendly Gatlinburg hotel is located in the mountains, within 3 mi (5 km) of Roaring Fork, Ripley's Aquarium of the Smokies and Anakeesta. Cooter's Place and Mills Park are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hilton Vacation Club MountainLoft Gatlinburg Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 27 8 - Good 33 6 - Okay 12 4 - Poor 15 2 - Terrible 6 ### 8.0/10 Cleanliness ### 7.4/10 Staff & service ### 10/10 Amenities ### 7.6/10 Property conditions & facilities ### 4/10 Poor #### Verified traveller 29 Oct 2019 Disliked: Property conditions & facilities #### Our experience was not so great Our experience was not so great, we made our reservation 5 month in advance, but we got a very noisy room with no mountain view. Our check in took a long time and then they tried to sell us extra stuff... ##### Verified traveller Stayed 3 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller 12 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### Jason 29 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good time It was a great time. Rooms were spacious ##### Jason Stayed 3 nights in Oct 2018 ### 8/10 Good #### Lori 8 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Armstrong Nice condo great weather couldn’t have been better ##### Lori Stayed 5 nights in Aug 2018 ### 10/10 Excellent #### Carina 29 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carina Stayed 3 nights in May 2018 ### 8/10 Good #### Verified traveller 4 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Location right next to downtown Gatlinburg and easy access to Smoky Mountains ##### Verified traveller Stayed 4 nights in Apr 2018 ### 6/10 Okay #### Justin, Florida 6 Feb 2018 Liked: Cleanliness, property conditions & facilities #### Very nice views Room and all were nice but walls thin can hear ppl talk and to be late and up early hearing others move, walk, and talk. Bed like a rock. ##### Justin Stayed 4 nights in Feb 2018 ### 8/10 Good #### Verified traveller 16 Apr 2017 Liked: Cleanliness, staff & service, room comfort #### Fun in Gatlinburg I came to stay with my daughter and her inlaw family. i had a great time - the area is lots of front - Gatlinburg is like Las Vegas without gambling - very honky tonk. The resort was nice and clean, plenty of parking. It is in need of paint and some updating of furniture. Everyone else in our group came as part of time share membership. I paid a nightly rate. I saw 3 other units, and had the same feeling about the dated interiors. When maintenance was called, the came quickly to spray for bugs. The area has great hikes, white water rafting, and of course moonshine tasting! I went with no expectations and left thinking it was a beautiful hidden part of the country ##### Verified traveller ### 4/10 Poor #### vv 9 Nov 2016 Disliked: Cleanliness, property conditions & facilities, room comfort Resort appears great in the picture and from outside, however the room provided wasn't anywhere close to our expectations. First time ever saw a sofa that was falling apart (pics included) and bathroom exhaust fan was just too loud... ##### vv ### 10/10 Excellent #### Megan, US 18 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great. Will stay there again. Only drawback was mattress was a little harder than I am use to sleeping on. Everything else was great. We stayed in one of the suites. We will definitely stay here again. ##### Megan ### 8/10 Good #### Bobby, US 12 Oct 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### Disappointed at the sales pitch given at check in First time to book through Expedia. After paying we were informed this was a NON-refundable package! Should have been told upfront! After checking into the resort we were advised to see person at other side of the lobby for our parking pass. Upon contacting this person we were offered money for booking an appointment to listen to their sales pitch (Time Share). This person seemed annoyed in our lack of interest in the offer and reluctantly gave us our parking pass for our weekend stay. Stayed in an apartment / hotel room, not a loft. Our room was nice and clean. First morning found there was no coffee maker, one was brought in for second morning. Not sure why but there was no daily room service for fresh towels! View was okay, nothing spectacular. ##### Bobby ### 4/10 Poor #### Frank P. 5 Sept 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Refrigerator did not work - was very loud and had to be unplugged so we could sleep. Pull Out bed was very dirty with food debris and was extremely uncomfortable. Maintenance had to bring a second mattress in and we had to stack the 2 mattresses on top of one another to be able to sleep ##### Frank P. ### 8/10 Good #### Verified traveller 20 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 10/10 Excellent #### Janet 21 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Janet ### 10/10 Excellent #### John, Laceys Spring alabama 19 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Great place, not right on the strip but not far away at all. ##### John ### 8/10 Good #### Jill 18 Apr 2016 Liked: Staff & service, property conditions & facilities, room comfort ##### Jill ### 8/10 Good #### Matthew 4 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Matthew ### 10/10 Excellent #### Toulmin, Winchester, Ky 29 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome view! Awesome room and view, very friendly staff and very clean and kept up facilities! ##### Toulmin ### 8/10 Good #### Verified traveller 9 Dec 2015 Liked: Cleanliness ##### Verified traveller ### 4/10 Poor #### Verified traveller 16 Nov 2015 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities The hotel staff that checked us in were very friendly, however, the parking pass attendant, Starla, was NOT! Our unit was very clean and comfy, but when we got back at 11 pm, we realized the pull out sofa was broken and had to sleep with our heads at the opposite end with a bar in our backs. We would have called maintenance, but it was very late, and we were very tired. Things like that should be checked before guest arrive. I also feel that if you pay $175 for 1 night, you shouldn't have to take your sheets off the bed, or take your trash off. I don't want to clean up on vacation. The check out time is 10 am, but t 9:30, there were folks waiting to get in our unit to inspect it, I assume. We felt a little rushed. The place overall was nice, but when u start off with somine rude, everything else is just the icing on the cake. Maybe she was just having a bad day. ##### Verified traveller ### 10/10 Excellent #### Shannon, Jacksboro, TN 9 Nov 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall the trip was excellent!! ##### Shannon ### 8/10 Good #### Shawnika 18 Aug 2015 Liked: Cleanliness, property conditions & facilities ##### Shawnika ### 4/10 Poor #### Donna J 15 Aug 2015 Liked: Cleanliness Disliked: Staff & service Condo location is lovely but we had a rental with no mountain view as we were put in low ground level and all we saw was a bush and a ditch outside our window. Could not change locations according to front desk. Unit was very nice BUT the walls were paper thin and we could hear everything next door and upstairs well into the night. Would not stay here again. ##### Donna J ### 8/10 Good #### Richard 11 Aug 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Richard ### 10/10 Excellent #### Danny, Kingston. Tn 4 Aug 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice peaceful and clean. ##### Danny