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Reviews of The Ridgeline Hotel at Yellowstone, Ascend Hotel Collection

3 out of 5
The Ridgeline Hotel at Yellowstone, Ascend Hotel Collection
905 Scott Street W, Gardiner, MT

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1000 reviews" "
Rating 8 - Good. 280 out of 1000 reviews" "
Rating 6 - Okay. 133 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dirk de

Liked: Cleanliness
Great location, close to park. Many outdoor seating opportunities, overlooking mountains and river. At night, fire pits light up around seating areas. Rooms are old and tired. Nice little touch: every room has binoculars and walking stick. Facility has no restaurant so you need to get breakfast somewhere else.
Stayed 1 night in Apr 2024

10/10 Excellent

NATHALIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Will definitely stay here again.
Stayed 1 night in Apr 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free washer and dryer’s and S’mores for the fire pit. We saw deer in the parking lot. Easy access to Yellowstone. Awesome staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Sue

Travelled with family
Liked: Staff & service, amenities
The good, the bad and the ugly. Staff were nice and location was great. The bad- alarm clock went off in middle of night. About 20 minutes later the smoke detector started chirping due to a low battery. The ugly - Our view was a cinder block wall 3 ft from window.
Stayed 1 night in Apr 2024

10/10 Excellent

Kavan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t believe the bad reviews. This place was awesome! Price was right and had a ton to do for families of all types around the property.
Stayed 1 night in Apr 2024
Response from Kayla Karnes on 21 Apr 2024
Thank you so much for taking the time to provide your feedback. We are very happy that you enjoyed your time and had a great experience. We hope to host you again soon!

10/10 Excellent

Juli, Lindon

Great check in excellent location
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was as described, clean and with friendly, capable staff
Stayed 1 night in Feb 2024

4/10 Poor

Meg

Stayed 1 night in Mar 2024
Response from Kayla Karnes on 4 Mar 2024
Thank you for taking the time for providing a review. We would be happy to hear more on how we could’ve done better with your experience

10/10 Excellent

BEHROUZ

Liked: Amenities
Excellent hotel with a nice view and a clean pool with good service
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Joan Bowmer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone has been very nice and we love the outdoor fireplace and views!
Stayed 2 nights in Feb 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place we stayed at. It’s a cabin but more of a mini apartment equipped with everything you need for your stay. This is hands down our top place we’ve stayed at in Montana and we will definitely book again for our next stay :)
Stayed 2 nights in Feb 2024

2/10 Terrible

Brad

Stayed 1 night in Feb 2024

10/10 Excellent

Anne, kansas city

Liked: Cleanliness, staff & service, property conditions & facilities
It wasn’t my first time at this property. It could use a little revamp but overall it is a great place for what you pay. The room was spacious. Parking was perfect. Bed was really comfortable.
Stayed 4 nights in Feb 2024

8/10 Good

Laura, Round Rock

Stayed 3 nights in Feb 2024

10/10 Excellent

Thomas

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way better staying here and driving the short distance to the hot spring(5 min) than staying at fairmont hot springs. The hotel is amazing and newly remodeled. The service was excellent. We'll probably be back next week!
Stayed 1 night in Feb 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is beautiful
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. Very good service.
Stayed 1 night in Feb 2024

10/10 Excellent

tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Yellowstone
Stayed 1 night in Jan 2024

8/10 Good

Patrick

Stayed 6 nights in Jan 2024

10/10 Excellent

Brook

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent value
Excellent staff extremely friendly had everything we needed
Stayed 1 night in Dec 2023

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything has been great!
Stayed 1 night in Dec 2023

4/10 Poor

Jack, Issaquah

Travelled with group
Disliked: Staff & service, property conditions & facilities
We were a group of 4, The manager at the bar would not take our order because not all 4 of us were at the table one of us was in the bathroom he said he would right back. Over 20 Minutes went by without any acknowledgement so I figured he was busy so I walked up to the bar to give him our order, he then told me he would be there we he can to get our order and I said we have already been her almost 30 minutes, and I said why so don’t you just take my order and bring it to us, he the. Proceeded to tell me to leave that he was not serving us. I have been in the food service industry for over 45 years and have never been treated like that by anyone. If this gentleman was working for me he would be terminated on the spot. We frequent Gardiner often from Bozeman I will certainly never stay or visit your establishment again it’s a shame because we enjoy staying there but not with staff treating guests as you bar person. What even worse when I asked if I could speak to the manager he proceeded to tell me he was the manager. Whoever is hiring staff or hired this person should not be hiring.
Stayed 1 night in Oct 2023

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jack

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yellowstone
We were on our way to Yellowstone Room was comfortable and clean
Stayed 1 night in Dec 2023

8/10 Good

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

Jessica, Wise River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Clint

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property.
Stayed 1 night in Oct 2023

10/10 Excellent

Ricky

Travelled with partner, Travelled with group
Fun times
Stayed 2 nights in Oct 2023

10/10 Excellent

Mayra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Hayden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin we stayed in was amazing, the bed was comfortable, the living space was perfectly sized. It was also really nice to be able to make our meals at the cabin after a long day in the national parks. There was sadly some damage to the coffee table, the bathroom wall,and one of the bed covers were stained. But beyond that, our stay was so amazing and it was hard to leave.
Stayed 6 nights in Oct 2023

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free game room is so nice and surprising. And the s’mores kits were such a nice extra after long days of traveling and site seeing!
Stayed 4 nights in Oct 2023

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Comfortable beds. Great pool & hot tub. Complimentary Warm breakfast with good choices every morning included! Price was great, stayed in October. Will definitely be back!
Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, comfortable motel with a friendly, helpful staff in a beautiful setting just minutes from Yellowstone's Northwest gate.
Stayed 3 nights in Oct 2023

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good. Easy in and out of the park. There were some food places and stored near by but would need your car to get down town. The view was amazing. I loved how the Elk just wander all over the place. The room was clean and comfy for my one night stay. I would chose this hotel again.

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice, staff was friendly, the kids loved the arcade, the pool, and especially the s’mores! We will be back.
Stayed 2 nights in Oct 2023

6/10 Okay

Julianna

Travelled with partner
Liked: Cleanliness, staff & service
Property was clean and folks were friendly for a budget inn. Shower was tiny with an oversized bathroom.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Billie

Stayed 1 night in Oct 2023

10/10 Excellent

Debra

Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gardiner stay
Modern, unique and beautiful little cabin in the heart of town. Has an amazing top deck to take in the amazing sunsets, a community fire pit for lodge provided s’mores, and bikes to cruise around town on. Very nice!
Stayed 2 nights in Oct 2023

8/10 Good

woi-ling

Stayed 4 nights in Oct 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful cabins. Super clean, excellent location.
Stayed 3 nights in Oct 2023

8/10 Good

Lee Ann

Travelled with group
Liked: Cleanliness, staff & service
Our specific room could use an update.
Stayed 2 nights in Oct 2023

8/10 Good

Daren

Liked: Cleanliness, staff & service, room comfort
Decent
Overall experience was good. Room was clean for the most part. Beds were comfortable, tv was nice, fridge a microwave worked fine. Check in was quick and easy. The bathroom could use a deep cleaning. Noise was average for the style of hotel. The parking lot was dark as 5 of the outside lights were not working. The fire pit and patio area were nice. The breakfast is not worth $18 and should be included.
Stayed 4 nights in Oct 2023

10/10 Excellent

Liridon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe,quiet easy parking
Stayed 1 night in Oct 2023

6/10 Okay

Marcia

Stayed 1 night in Oct 2023