Search Hotels Near Ganondagan State Historic Site, Victor

"Everything was as expected: very clean, nice staff, easy drive to RIT campus from this location."

"Hotel is clean and nice. the bed is a little too soft. Breakfast items are really limited. "

"The room was very clean and the staff was very good and helpful. The only negative was that the door to the room was not easy to open or close properly. It needed to be fixed correctly. "

"But the room and property was clean. Thank you."

"Parking is convenient, in front of your room. The rooms are comfortable but the bathroom is a bit dated. The shower curtain and door handles were stained, floor felt uneven. "

"This was my 2nd time staying here and it was a consistent experience. the hotel itself has some wear and tear, no elevator and no carpeting in the halls or rooms so it can be a little noisy. The breakfast is just ok, the room is also just ok, there hasn’t been hand soap either time in the bathroom. Just two bottles of lotion near there sink and the shower has showed gel and lotion. So much lotion!! The hotel staff, however is amazing. The young man who checked me in both evenings, is a 5 star employee. He made me feel comfortable and he was the deciding factor for me whether I would stay there. The hotel looks and seems a little seedy and the price point is lower than I usually go as a woman traveling alone. But, he so was professional and lovely at check-in, that I felt that I would be safe there and so I stayed and returned. He was equally kind and welcoming on this past stay. The breakfast staff and the room staff were also friendly in the halls. I think the hotel is a bit worn down, 2-3 start but the warm and welcoming staff make it feel like a 4 star experience. I’ve stayed at luxury hotels where the staff wasn’t nearly as polite and warm. "

"Terrible customer service. Was not recognized as a member. Wouldn’t add my rewards number. We requested a roll away bed ahead of time. Was told they didn’t have it on reservation. Only one staff member was working. Was very rude and disrespectful to us. Wouldn’t let us speak to his manager. Told us they didn’t have any roll away beds which is the only reason we stayed there since we are a family of 5. As a loyalty member I would stick with Hilton after this experience. We couldn’t get pillows or anything from the front desk. No one would answer. Would like a REFUND!!!!!"

"The motel was quiet and comfortable. The staff was pleasant. Great stay. A shout out to Joe in the breakfast room."

"I would of given this hotel a 5 star review but there was an ant problem in my room. I must of killed 8+ ants- on the wall, ON THE BEDBOARD and bedroom shower. When I called I was told someone would be right up. 30 minutes later I had to call again because I found another on in the bathroom I could not reached. I asked to move rooms but was told there was no more rooms available. I would of hoped someone would of called me in the morning or at least an email apologizing for my inconvenience, but all I got was a bill for the resort fee."