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Hotel Canandaigua, Tapestry Collection by Hilton

3.5 star property
Lakefront hotel with bars/lounges and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Hotel Canandaigua, Tapestry Collection by Hilton

Beach nearby, kayaking
Meeting facility
Outdoor pool, open 7:00 AM to 10:00 AM, pool umbrellas, pool loungers
Exterior
Presidential Suite, 1 King Bed, Lake View | 1 bedroom, premium bedding, in-room safe, laptop workspace
By the lake, Hotel Canandaigua, Tapestry Collection by Hilton offers an idyllic retreat. Unwind at the beach bar or kayak across the water; enjoy American cuisine at Cove Restaurant and Bar or grab a coffee from the on-site cafe. With paddleboards to rent and a 24-hour gym to keep you active, there's always something new to discover. Guest reviews rave about the helpful staff and location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Breakfast available
  • Pool
  • Parking available
The current price is £158
includes taxes & fees
7 Sept - 8 Sept

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 348 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lake View (Hearing)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Lake View (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 350 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Lake View

Presidential Suite, 1 King Bed, Lake View | 1 bedroom, premium bedding, in-room safe, laptop workspace

Presidential Suite, 1 King Bed, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 882 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Lake View

Flat-screen TV, Netflix, streaming services

Room, 1 King Bed, Partial Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 350 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Lake View

Flat-screen TV, Netflix, streaming services

Studio, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 350 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Lake View

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 2 Queen Beds, Partial Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 350 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Lake View (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 2 Queen Beds, Accessible, Lake View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 350 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lake View

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 350 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
  • 514 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

Flat-screen TV, Netflix, streaming services

Suite, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Lake View (Mobility Accessible, Bathtub)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible, Lake View (Mobility Accessible, Bathtub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 350 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 2 Queen Beds, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 350 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Lake View (Mobility, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 2 Queen Beds, Accessible, Lake View (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 350 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Partial Lake View (Hearing)

Flat-screen TV, Netflix, streaming services

Room, 1 King Bed, Partial Lake View (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 350 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
205 Lakeshore Drive, Canandaigua, NY, 14424

What's nearby

  • Kershaw Park - 2 min walk - 0.1 miles
  • Roseland Waterpark - 13 min walk - 0.7 miles
  • Canandaigua City Pier - 13 min walk - 0.7 miles
  • CMAC Performing Arts Center - 3 min drive - 1.4 miles
  • Sonnenberg Gardens and Mansion State Historic Park - 6 min drive - 2.9 miles

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 43 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Wendy's - ‬12 min walk
  • ‪Fire On The Lake - ‬9 min walk

About this property

Hotel Canandaigua, Tapestry Collection by Hilton

Hotel near Canandaigua Lake
Consider a stay at Hotel Canandaigua, Tapestry Collection by Hilton and take advantage of a terrace, a firepit and dry cleaning/laundry services. Adventurous travellers may like the paddleboarding at this hotel. The on-site restaurant, Cove Restaurant and Bar, features American cuisine. Enjoy the 24-hour gym, as well as activities such as kayaking. Free in-room WiFi and 2 bars are available to all guests.
Other perks at this hotel include:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a lift
  • Coffee/tea in reception, a vending machine and ATM/banking services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 109 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Similar properties

Outdoor pool, pool cabanas (surcharge), pool umbrellas

The Lake House on Canandaigua

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
9.4 out of 10, Exceptional, 374 reviews
The price is £311
includes taxes & fees
1 Sept - 2 Sept
The Lake House on Canandaigua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Corsair's Cove
  • Cove Restaurant and Bar

Things to do

  • 24-hour gym
  • Games
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Private wine tours
  • Wine tours

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Dock
  • Firepit
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lift (107 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 10 to 15 for children
  • Self-parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from 01 January to 31 December
Pool access available from 7:00 AM to 10:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Canandaigua, Tapestry Collection by Hilton Hotel
Hotel Canandaigua, Tapestry Collection by Hilton Canandaigua

Frequently asked questions

Does Hotel Canandaigua, Tapestry Collection by Hilton have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 AM.

How much does it cost to stay at Hotel Canandaigua, Tapestry Collection by Hilton?

As of 30 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Canandaigua, Tapestry Collection by Hilton on 7 Sept 2025 start from £158.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Canandaigua, Tapestry Collection by Hilton pet-friendly?

Yes, Hotel Canandaigua, Tapestry Collection by Hilton allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Canandaigua, Tapestry Collection by Hilton?

Self-parking is available for USD 10.00 per day.

What time is check-in at Hotel Canandaigua, Tapestry Collection by Hilton?

Check-in begins at 4:00 PM.

What time is check-out at Hotel Canandaigua, Tapestry Collection by Hilton?

Checkout is at 11:00 AM.

Where is Hotel Canandaigua, Tapestry Collection by Hilton located?

Situated on a lake, this hotel is steps away from Kershaw Park and Canandaigua Lake. Canandaigua Lake State Marine Park and Canandaigua City Pier are also within 15 minutes.

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Hotel Canandaigua, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 160 out of 243 reviews
Rating 8 - Good. 48 out of 243 reviews
Rating 6 - Okay. 17 out of 243 reviews
Rating 4 - Poor. 11 out of 243 reviews
Rating 2 - Terrible. 7 out of 243 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in an ideal location. It was clean, modern design was pretty and staff was friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff extremely comfortable beds. Water pressure in the shower was on point. Beautiful property and peaceful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were large and comfortable. The bed was comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting overlooking the Lake. Staff was courteous and helpful. Indoor & outdoor seating, good food.
Stayed 3 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located right on the lake where you can sit on a chair with a drink or take a walk on along the lake. It's in a great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful places. The lake and all of the activities around the area was perfect fun. Everything was in walking distance. The hotel restaurant has great food, especially breakfast.
Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was lovely. Very clean and lively grounds. Setting gorgeous! Staff very friendly. Pool towels were way too small. Room service took 1 hour plus. Overall I'd come back. Fantastic facilities!
Stayed 2 nights in Aug 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well maintained brand new hotel with large, well thought-out rooms. The bathrooms were enormous. Staff was friendly but the “restaurant” breakfast area was so short staffed that they could not reasonably serve 5 tables. The property was beautiful, overlooking the lake. Parking is plentiful with a whole row of EV chargers!
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful new hotel right on Lake Canadaiqua! Rooms very up to date and new. Bedding was very comfortable!
Stayed 2 nights in Jul 2025

10/10 Excellent

Shahin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area. Clean hotel. Nice staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
What a wonderful place! boating, private beach bar, walk the promenade, parks! has it all!
Stayed 2 nights in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
The restaurant was so slow! We had 4 kids and 3 adults and we waited over an hour for our food which was not great! Same at the bar! Everything else was nice!
Stayed 1 night in Aug 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Got the lake view room and it was all worth it. Had brunch at the restaurant down stairs which was top knotch. Chicken n waffles were phenomenal
Stayed 1 night in Jun 2025

10/10 Excellent

Jenn

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Right on the lake which was amazing.
Stayed 2 nights in May 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel. Very expensive though and it seemed understaffed. The rooms were clean but there were stains on the carpets and the windows were really dirty. Front desk staff were kind but seemed overwhelmed. I would stay here again though, no real complaints.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Hotel was beautiful. Staff was very friendly and helpful. The room was spacious and very clean.
Stayed 1 night in May 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in May 2025

2/10 Terrible

Jessica

Disliked: Amenities
We reserved
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a beautiful, cozy feel. The security for each floor is nice, your key only unlocks your floor on the elevator.
Stayed 1 night in May 2025

4/10 Poor

Kathleen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked this room 6 months ago. We checked in only to find out that they had changed my reservation.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder place to stay right on the lake, Wife & kids had a blast!
Stayed 2 nights in Feb 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right by the lake. Walking by the lake and swimming in the hotel pool or by the lake is easy access. The hotel is well maintained and has many places to sit, relax and enjoy the view indoor and outdoor. The Canandaigua Lady boat ride is few feet away from the hotel, which is a plus. The hotel restaurant takes a long time to serve the ordered food. Only complain.
Stayed 2 nights in Jun 2025

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service, amenities
Room :without soap or shampoo although asked twice at registration. No coffee for coffeemaker Lobby: no coffee
Stayed 2 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so attentive. We booked the hotel for our children’s honeymoon night. Everyone was so attentive from start to finish.
Stayed 1 night in May 2025