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"Not a 4 star hotel at all. I’ve stayed in 3-star hotels that were much better than this. The hotel looks nothing like the photos online. it’s very run down and poorly maintained. The bath water drains extremely slowly, the taps are rusty, and there was mould in the bathroom, which is unacceptable. You can also hear people from above and next door. Another disappointing issue was the pool access. On Hotels.com it gives the impression that the pool is included, but nowhere during booking does it clearly mention there’s an extra charge to use it. Only after booking do they send an email informing you about the additional fee, which feels very misleading. Overall, definitely not worth the price or the 4-star rating."

"Was a lovely place to stay. Would benefit with some walking trails away from the golf course."

"Great rooms."

"Good place to get away. Spa facilities good and clean room"

"The hotel is lovely and very convenient for Cheltenham x and the Spa is lovely"

"Staff were very helpful throughout our stay, especially o arrival and breakfast."

"The room was clean and relatively comfortable but noisy and there was no WiFi. The manager was on phone as I asked reception and I could have worked from the communal areas but not from the room. Breakfast was ok."

"Worth staying for the breakfast alone - outstanding. Cute rooms too!"

"very tasteful decor and free tea and coffee and games in reception and great ambience"