Search Residences in Frilford

"The staff were nice. "

"Nice small hotel in quiet neighborhood, about 15 minutes walk to downtown Oxford. Friendly staff, good breakfast menu. Room was big, had 2 double beds, walking shower. "

"We were very disappointed with our stay and unfortunately will not be returning due to the service we received. While I was taking a short 15-minute break in the sauna, I left my toddler with my teenage daughter by the pool. My daughter was using her phone only to play a video for the toddler to keep her calm and distracted while waiting for me. A staff member told her not to use the phone, so she understood that photos were not allowed and put the phone away in the bag, facing only towards the toddler so she could continue watching the video. Despite this, she was approached again and told off, even though other adults around the swimming pool were openly using their phones without any issue. My daughter felt unfairly targeted and embarrassed. The staff were unsupportive, inconsistent, and lacked basic customer care. On top of this, the cleanliness standards were poor. The evening before, our toddler dropped fries under the table during dinner in the restaurant. The next morning at breakfast we were seated at the same table, and the fries from the previous night were still there. That says a lot about the level of cleaning and attention to hygiene."

"Location is great, very quiet and attractive neighbourhood about 30 minutes walk from the City through the Parks. Staff helpful, room clean if a little small and dated."

"Stain on carpet and sheets after room was “cleaned”, no fridge, other than that room was spacious and relaxing. No smart TV and no access to the back for a firestick so stuck with free view channels "

"We stayed here for 5 nights in April. We had a warm welcome from the front desk staff and the public areas were clean and attractive. Our room on the ground floor was clean and comfortable. We only ate one night in the restaurant, the food was delicious and reasonably priced. Breakfast each day was exceptional with a very good variety of food offered on the buffet. Every member of staff we came in contact with were cheerful friendly and helpful. A bonus is that the park and ride is just a few minutes walk away, so we would definitely stay here if we visit Oxford again."

"Except breakfast everything else was terrible. Pool to hotel management. property itself was dated. "

"Clean room Easy check in "

"Easy check in, staff were super helpful. Room was a great size, clean and nice and bright. Struggled to get the app to connect to my Expedia booking to control all the mod-cons but it wasn't critical - I could still use the TV remote the old fashioned way! Really enjoyed our stay here as an overnight stop to break up a long journey and would definitely recommend to other travellers!"