Title: Novotel Freiburg am Konzerthaus Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Freiburg am Konzerthaus Hotel in Freiburg im Breisgau with full-service spa and 24-hour front desk ![Buffet breakfast on weekdays (EUR 27 per person)](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/b3e560f3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/4476b9da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/bac139db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/27aaa119.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/fc2828be.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Freiburg am Konzerthaus delivers upscale comfort with practical amenities. Guests relax at the onsite spa and enjoy meals at La Rotonde restaurant. The property offers an indoor pool, dry cleaning services, and high-speed WiFi throughout for a seamless stay. 8.4 Very good ## Popular amenities - - - - Spa - Bar - 24/7 front desk £107 includes taxes & fees 30 Nov - 1 Dec ## Room options ### Check availability for these dates Tonight [Nov 12 - Nov 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=10284&PinnedHotelID=10284&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=10284&PinnedHotelID=10284&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 13 - Nov 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=10284&PinnedHotelID=10284&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=10284&PinnedHotelID=10284&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=10284&PinnedHotelID=10284&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=10284&PinnedHotelID=10284&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=10284&PinnedHotelID=10284&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=10284&PinnedHotelID=10284&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![Superior Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/0099f146.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed 9.0 Wonderful 4 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Blackout curtains Shower/bath combination - 301 sq ft - Sleeps 2 - 1 Double Bed ![Standard Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/7a408e6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 7.8 Good 6 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Blackout curtains Shower/bath combination - 237 sq ft - Sleeps 1 - 1 Queen Bed ![Standard Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/d3436fef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 7.8 Good 18 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Blackout curtains Shower/bath combination - 258 sq ft - Sleeps 2 - 1 Double Bed ![Standard Room, 2 Single Beds | Hypo-allergenic bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/af16b671.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 8.6 Excellent 8 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Blackout curtains Shower/bath combination - 258 sq ft - Sleeps 2 - 2 Single Beds ![Standard Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/92182fc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed with Sofa bed 8.4 Very good 14 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Blackout curtains Shower/bath combination - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![Superior Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/ee29dd29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed with Sofa bed 8.2 Very good 20 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Blackout curtains Shower/bath combination - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Superior Suite, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/30cb234c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Double Bed with Sofa bed ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Blackout curtains Shower/bath combination - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/ec80ecb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Double Bed ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Blackout curtains Shower/bath combination - Sleeps 2 - 1 Double Bed ![Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/d382e82a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Double Bed ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Blackout curtains Shower/bath combination - Sleeps 2 - 1 Double Bed ![Hypo-allergenic bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/d48e0d2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Balcony ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Blackout curtains Shower/bath combination - Sleeps 1 - 1 Queen Bed ![Hypo-allergenic bedding, minibar, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/10300/10284/57c85099.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Double Bed with Sofa bed, Balcony 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Blackout curtains Shower/bath combination - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFreiburg-Im-Breisgau-Hotels-Novotel-Freiburg-Am-Konzerthaus.h10284.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFreiburg-Im-Breisgau-Hotels-Novotel-Freiburg-Am-Konzerthaus.h10284.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.99515%2C7.84171&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eXVqCNvCDaZx6fEO18hx-uV-WXA=) Konrad Adenauer Platz 2, Freiburg im Breisgau, BW, 79098 #### What's nearby - University of Freiburg - 6 min walk - 0.4 miles - Old Town Hall - 8 min walk - 0.5 miles - Muensterplatz - 11 min walk - 0.6 miles - Freiburg Main Cathedral - 11 min walk - 0.6 miles - University Hospital Freiburg - 19 min walk - 1.1 miles #### Getting around - Freiburg (Breisgau) Central Station - 4 min walk - Freiburg Hospital S-Bahn - 17 min walk - Basel (BSL-EuroAirport) - 52 min drive #### Restaurants - ‪Hermann - ‬5 min walk - ‪Cafe Pow! - ‬3 min walk - ‪La Cornerie - ‬3 min walk - ‪McDonald's - ‬4 min walk - ‪Mai Wok - ‬3 min walk ## About this property ### Novotel Freiburg am Konzerthaus Upscale hotel near a train station A terrace, dry cleaning/laundry services and a bar are just a few of the amenities provided at Novotel Freiburg am Konzerthaus. Take some time to relax at the on-site spa. Be sure to enjoy a meal at La Rotonde, the on-site restaurant. Free in-room WiFi and a business centre are available to all guests. Additional perks include: - An indoor pool - Buffet breakfast (surcharge), self-parking (surcharge) and concierge services - A 24-hour front desk, a lift and luggage storage - Bike parking, meeting rooms and ATM/banking services - Guest reviews give top marks for the helpful staff Room features All 219 rooms have amenities, such as free WiFi, sound-insulated walls and minibars. Extra amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and shower/bath combinations - Flat-screen TVs with satellite channels - Wardrobes/cupboards, free infant beds and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1460000/1453800/1453701/82e790c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Hotel Freiburg am Munster Freiburg im Breisgau - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,001 reviews £95 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=1453701&PinnedHotelID=1453701&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/19000000/18650000/18649900/18649892/ba7b7391.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton Freiburg Freiburg im Breisgau - Breakfast included - Pet-friendly - Free WiFi - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Covered parking on site (EUR 28 per day) - Wheelchair-accessible parking available ### Food and drink - Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 27 per person - A bar/lounge - A restaurant ### Restaurants on site - La Rotonde ### Things to do - Bicycle storage - Full-service spa - Indoor pool ### Family friendly - In-room cot - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 2,885 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Terrace ### Full-service spa - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 7 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Hypo-allergenic bedding ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Smart TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 19 per pet, per day Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - An effective city/local tax rate of 5.00 per cent will be charged We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 27 per person - Covered self-parking fee: EUR 28 per day - Pet fee: EUR 19 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number DE120493093 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars. ### Property is also known as Freiburg am Freiburg Novotel Freiburg Novotel am Konzerthaus Novotel am Konzerthaus Novotel am Konzerthaus Hotel Novotel am Konzerthaus Hotel Freiburg Novotel Freiburg Novotel Freiburg am Konzerthaus Novotel Freiburg Konzerthaus Novotel Konzerthaus Freiburg Novotel Freiburg am Konzerthaus Hotel Freiburg im Breisgau Novotel Freiburg am Konzerthaus Freiburg im Breisgau Hotel Novotel Freiburg am Konzerthaus Freiburg im Breisgau Freiburg im Breisgau Novotel Freiburg am Konzerthaus Hotel Novotel Freiburg am Konzerthaus Hotel Hotel Novotel Freiburg am Konzerthaus Novotel Freiburg am Konzerthaus Hotel Novotel Freiburg am Konzerthaus Freiburg im Breisgau Novotel Freiburg am Konzerthaus Hotel Freiburg im Breisgau ## Frequently asked questions ### Does Novotel Freiburg am Konzerthaus have a pool? > Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM. ### How much does it cost to stay at Novotel Freiburg am Konzerthaus? > As of 12 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Freiburg am Konzerthaus on 30 Nov 2025 start from £107.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Freiburg-Im-Breisgau-Hotels-Novotel-Freiburg-Am-Konzerthaus.h10284.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Novotel Freiburg am Konzerthaus pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per day. Service animals are exempt from fees. ### How much is parking at Novotel Freiburg am Konzerthaus? > Self-parking is available for EUR 28 per day. ### What time is check-in at Novotel Freiburg am Konzerthaus? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Novotel Freiburg am Konzerthaus? > Checkout is at noon. ### Where is Novotel Freiburg am Konzerthaus located? > Situated in Freiburg im Breisgau, this spa hotel is steps away from Southern Black Forest Nature Park, Goethe Institute and Freiburg Concert Hall. Blue Bridge and University Library Freiburg are also within 5 minutes. Freiburg (Breisgau) Central Station and Freiburg (QFB-Freiburg Train Station) are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Freiburg am Konzerthaus Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Location ### 8.4 Staff & service ### 8.2 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 400 8 - Good 425 6 - Okay 127 4 - Poor 29 2 - Terrible 20 ### 10/10 Excellent #### Lisa 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was perfect and easy for our itinerary. Close to sites, shopping and transportation. ##### Lisa Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Yin 6 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/99a2a7f0-96d4-48d8-9757-396a3d937ebe-1757154579167.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yin Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Brianna 13 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities Our family of 5 was very comfortable, and we enjoyed the pool so much after a long day of walking! The breakfast was wonderful! ##### Brianna Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Paramasivam 11 Nov 2025 Liked: Cleanliness, property conditions & facilities Room tariff is too dynamic but increasing even if I want to extend the stay, this tarrif is increased Disappointed. Staffs in general not friendly. ##### Paramasivam Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Jérôme 8 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice Team, good rooms ##### Jérôme Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Monika 1 Oct 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Staff is not very friendly ##### Monika Stayed 4 nights in Sep 2025 ### 8/10 Good #### Chun Yen 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities N/A ##### Chun Yen Stayed 1 night in Oct 2025 ### 8/10 Good #### Sergio Coronado 14 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Location ##### Sergio Coronado Stayed 1 night in Jun 2025 ### 8/10 Good #### Verified traveller 20 Apr 2025 Liked: Cleanliness, property conditions & facilities Good location. Easy walk from the train to drop your bags, then easy walk through the ##### Verified traveller Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Ron 1 Aug 2025 Liked: Cleanliness Front desk staff weren’t helpful in resolving some issues ##### Ron Stayed 2 nights in Jul 2025 ### 8/10 Good #### Fuechi 25 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to many shopping stores. Great underground parking space. ##### Fuechi ### 10/10 Excellent #### Shyam Sundar 7 Nov 2022 Liked: Staff & service, amenities, property conditions & facilities Had a great stay with family. Walkable distance (5 mins) to Hauptbahnhof and trams that take you to old city. Rooms are clean, property is well maintained. Excellent location. Highly recommend. ##### Shyam Sundar ### 10/10 Excellent #### Shizuko 11 Jul 2024 Liked: Cleanliness, staff & service, amenities I hope the elevator shaft would be repaired soon. Other than this point, I was happy with my stay because of the good and kind service of your staff. ##### Shizuko Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Derek 31 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel. Nice parking garage and my three year old loved the kids play area in lobby. Check in was fast and room was spacious and great. Breakfast was VERY good and the staff maintained area well stocked despite busy times. The pool is also great for kids. Hotel restaurant was very good too for dinner one night. Only thing I can complain about is slow Elevators in the morning. Location is great and overall a wonderful Stay. ##### Derek Stayed 2 nights in Oct 2022 ### 8/10 Good #### Lauren 18 Nov 2022 Liked: Staff & service, property conditions & facilities A hotel located adjacent to the hauptbahnhof. The room was well sized as was the bathroom and had a nice view of part of old town. The front desk staff was able to accommodate my very late check in. The carpet in the room wasn't the cleanest and housekeeping was a bit agressive about wanting to clean at 9:15am. ##### Lauren Stayed 1 night in Nov 2022 ### 6/10 Okay #### Kathleen 12 Dec 2022 Liked: Staff & service Disliked: Property conditions & facilities Undergoing renovations. The carpet in our hotel room was very stained and dirty but everything else appeared tidy and clean. ##### Kathleen Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Clare 31 Aug 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities After a six night stay in Novotel Munich we had a five night stay here in Novotel Freiburg. The difference in hotels was remarkable. The hotel in Munich was 5/5 but Freiburg Novotel was 1/5. The location is great - right by the station (trains, trams, buses) and town but that is where it ended. The description says it has a pool but for all six days it was ‘closed for cleaning’. We had travelled with a child and planned on using the pool every day so that was disappointing. The spa area was also closed ‘for cleaning’ throughout our stay. There was meant to be a bar/ restaurant area but that was often closed. For example we went to dine there Sunday night - closed. We then tried Monday night - closed. Breakfast is buffet style and is in a nice room and could be good if replenished but was sketchy. The hot food was poor quality and poorly cooked, the croissants dry, fruit non existent etc etc. The rooms are very tired and need refurbishing. Our air conditioning didn’t work and our tv broke down twice during our stay. The mini bar fridge didn’t work. The area is very noisy late at night as it’s on the way back to the station and you hear the drunks going home - quite a few hang around on the steps of the building next door too with the associated debris/smell. From about 5.45am the garbage vehicles, laundry, drinks deliveries start so don’t expect to sleep as you get woken up with the loud bangs. The staff aren’t interested and in hindsight we should have moved hotels on day 1. ##### Clare Stayed 5 nights in Aug 2023 ### 8/10 Good #### Jutta 5 Oct 2025 Liked: Cleanliness, staff & service Sonst alles okay ##### Jutta Stayed 2 nights in Oct 2025 ### 8/10 Good #### Hans-Guido 24 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gut gelegen am Bahnhof nahe am Zentrum. Daher aber auch etwas laut. ##### Hans-Guido Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Vanessa 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Alles super organisiert. Tolles Zimmer ##### Vanessa Stayed 1 night in Aug 2025 ### 10/10 Excellent #### catherine 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Parfait ##### catherine Stayed 1 night in Aug 2025 ### 8/10 Good #### Jürgen 11 Aug 2025 Liked: Cleanliness, staff & service leider ein teures Frühstück und teurer Parkplatz, Preis-Leistung des Zimmers noch okay, Hotel schon etwas in die Jahre gekommen, nur Badewanne mit Duschmöglichkeit, aber alles sauber und Personal freundlichen! ##### Jürgen Stayed 1 night in Aug 2025 ### 8/10 Good #### Sarah 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing breakfast, very clean, all amenities other than a safe, great location next to trains and buses, very nice staff, only gripe is the addition of the use of the sofa bed in the room. It’s a bit hard you know your on it rather than a real bed but I would definitely stay again. There’s a pool too but we weren’t there long enough to benefit from it. Stayed with 2 teens. ##### Sarah Stayed 2 nights in Aug 2025 ### 8/10 Good #### Vania 10 Aug 2025 Liked: Amenities Albergo con ottimi servizi, piscina accessibile e facilità di parcheggio (a pagamento) in un posizione ottima e vicina al centro città. Purtroppo entrando in camera l'odore era sgradevole e la camera, seppure dotata di tutti i confort, non era stata pulita con attenzione; il tavolo era pieno di briciole e sotto il letto c'era una confezione vuota di patatine che è rimasta per tutto il nostro soggiorno ( nonostante la camera venisse "ripulita" tutti i giorni). Nel complesso comunque gradito. ##### Vania Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Seung 8 Aug 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities No air condition in the room. Room gets very warm in Summer. 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