Ratings based on 966 Verified Reviews

3.9 out of 5
80% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Maryland

Good Hotel stay far enough from highway.

Posted 23-Aug-2017
Pros: As stated above and love the waffle maker in the morning. Good continental breakfast.
Cons: Nothing else.
Location: Historical things to look for, shopping, and decent restaurants.
Good location with food establishments too. Inside hallway needed a rug cleaning. Once in the room it was nicely decorated. Shower water temperature was extremely hot and I would be afraid for someone not to know how to correct it. Comfortable bedding. Enough room for two adults for one night. Good value for the cost and for a night or two to visit. I would recommend this hotel to my friends. A new employee was extremely nice and friendly in the morning. Staff nice and good workers throughout the motel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Aug-2017
THE STAY WAS GREAT AND THE ROOMS WERE COMFORTABLE, THE SHOWER WAS MY FAVORITE PART.
1 out of 5
by A verified traveller

Great rate and reduced price prior to reservation

Posted 14-Aug-2017
Noisy room just above lobby. Lots of parents screaming at kids over Bannister to lobby. Sink base in bathroom broken and busted on the front. Trying not to be too picky as we didn't spend much time in the room. Just got home and found "suprise" incidental fees charged to my card after the trip. Called back and was told by desk clerk that I "should have expected this as noted in the fine print " Cancelled future reservation and will not stay here again.
3 out of 5
by A verified traveller

Posted 27-Jul-2017
Requested a replacement light bulb for room 238 over the bathroom sink since it was very dim, they didn't repair. Room 236 shower head sprayed more water out the back, they did nothing, I was able to make it work better myself. They had payment already, so they didn't seem to care, terrible service.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jul-2017
Cons: Breakfast
Breakfast could be greatly improved. IT IS A LOUSY BREAKFAST BUFFET IN A VERY SMALL ROOM!
2 out of 5
by A verified traveller

The worst Sleep Inn

Posted 11-Jul-2017
Terrible experience stayed in this Sleep Inn!!! Very small space and out-of-date furniture was my first impression, not yet, small bathroom and small bed, everything is small and old! Luckily we have ourselves quilt!!! The television is disaster, all the way with snowflakes... this is the worst hotel I have been stayed in! Even worse than some motels. Still remember it clearly after one month! I definitely NOT recommend to others!!! I suggest the owners to update this hotel soon otherwise the complains will be constantly received......
3 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati

Careful with your money

Posted 05-Jul-2017
Pros: I really liked how the management was caring about our situation.
Cons: Train cleaning staff a bit better.
Location: We had a great time visiting relatives at Lake of the Woods.
The first day of the stay, $24.00 disappeared from the room. The maid claimed it was a tip. We understand that mistakes are made. While the managers were wonderful and took care of it, we were left feeling a bit insecure as to what could be left safely in the room.
2 out of 5
by A verified traveller

Rooms still being cleaned at 6:00pm

Posted 05-Jul-2017
Mismanaged hotel by all accounts. Rooms not ready until 6:00pm, not clean, hotel grounds poorly maintained and breakfast a joke. Shady characters lurking around at all hours of the night. Keep going and avoid this one.
2 out of 5
by A verified traveller from Marcus

This is the worse Sleep Inn

Posted 03-Jul-2017
Small room, bed and pillows are awful. Not worth the money I paid! Couldn't get breakfast too many people... first floor by Lobby noisy! I will never stay here or recommend this Sleep Inn! Very disappointing! Staff was not that friendly either!
5 out of 5
Recommended
for Everyone
by A verified traveller from NJ

Good hotel for overniter in DC area

Posted 02-Jul-2017
Clean. Newly remodeled. Great place. High value and price was good. Excellent stay