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"There is no elevator/lift, so not ideal if you have luggage, and the wifi is not good. "

"Hotel stay was fine. Reception staff weren't particularly attentive, they all seemed to be busier looking at their computer screens rather than greeting guests"

"Just brilliant "

"Our first room had problems but we were offered a change of room next day which was adequate tho air conditioning didn’t seem to be working. There were not enough breakfast staff (the 2 people who were on were very good) but we had to wait a long time to get our breakfast, they were trying their best but breakfast became disjointed as they were dealing with several tables and this morning room service too. The bar closed at 11, we thought because it was a hotel there would not be this restriction. On a positive note, we found the staff very helpful."

"Good value for money excellent room"

"All great no issues nice breakfast free parking, a little out of the city but easy with a car "

"Excellent stay and lovely atmosphere "

"Great location, 10 minutes from rhe shops &zoo. Food was lovley, rooms were clean & staff were very friendly & helpful. Would 100%stay again."

"The room was in a neglected state , toilet didn’t flush properly, pillows paper thin, bed rock hard, walls thin, constant banging outside, room smelt damp , very bright flashing from smoke alarm right above bed all night ..a large group of us stayed here for one night and nobody slept well at all. Breakfast was poor choice (no vegetarian option) and took ages to refill when empty and they need more staff around the hotel "