"The hotel was very nice, the enmities were really exceptional. And the staff was very accommodating with the exception of two areas of my last stay. The cleanliness of my bathroom floor and the not so pleasant treatment from a short order cook at the omelet station. The employee did not understand the circumstances nor did he plan to listen to the reason as to why I had my family member hold my place in the cook order line. I had my family member (Aunt) hold my place in line, so that I could stay with her blind husband at the table as she gathered his food for him. The male cook was loud and became argumentative. Because of the large number of people around and to keep the moving. I ask my Aunt to let it go, it’s not worth it. His behavior was unexceptionable. Apparently there are behavior issues with the staff because I overheard a supervisor briefing the morning staff in the dining area. About staff arguing with each other. It’s a shame one employee can make a bad experience for a Hilton Honors Member. "
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