Search Business Hotels in Forest-in-Teesdale

"Friendly welcome and service "

"This stay is hard to evaluate, because it was uneven. It is an experience staying in a medieval castle. We wandered around the interior to see the rooms, with old paintings, suits of armour, etc., which was interesting. The staff upgraded us from servants quarters to a cottage. The cottage was modernized with a living room and wide screen tv, a bedroom, and bathroom with a tub and walk-in shower. This was all good except for the mouse we saw in the bedroom. We had dinner in the dining room, which was kind of worn down, definitely in need of an upgrade. The food was good but not great, and it was expensive. Service was passable, but simple things like providing a bread plate and a functional candelabra were not done. The meal was fair but this was not as good as it could have been. The staff did upgrade us and helped with the internet and tv, but he was not to be found after our check-in. We never got a tour or got to climb to the top of the tower. I made a mistake in booking by one day, but I recognized and corrected that error on the internet. I asked more than once if they would waive the penalty fee for having to cancel the original registration date and rebook the correct dates, and staff replied to my emails but never responded to my request to waive the fee. In the end we were charged a fairly hefty cancellation fee, which is pretty shabby treatment. It was interesting staying in a castle and the upgrade was great, but the place was just a bit “off.”"

"Nice hotel with great staff beautiful gardens and excellent spa"

"Right from the friendly welcome by Tom, my stay was fantastic. I was travelling myself with 2 young children for a family funeral in the area. All the staff were friendly and very good with the children. They were made to feel very welcome by all the staff. We enjoyed a meal in the evening. Good choice for adults and children. We also all enjoyed the buffet breakfast too. "

"Was very pleasantly surprised by the exceptional cleanliness and service in this hotel. It has all the welcoming warmth of a great British pub, but with the feel of a four star hotel. We had dinner both nights in the restaurant and breakfast both mornings, the food was very good. We were very impressed and would definitely stay again. Highly recommend !"

"excellent breakfast"

"Stayed for one night. Room was large, comfortable and very clean. In fitting with the quirky pub, very oldy worldly."

"I had a wonderful overnight stay here. The room was lovely, ver quiet with beautiful views and a very comfortable bed. I did use the spa which was at extra cost but it was lovely and relaxing. I opted for the fine dining in the evening and it was outstanding. Breakfast was included and the menu had plenty of options from continental to freshly prepared hot options.The staff were very helpful and friendly- I will certainly rebut for a longer visit. "

"The hotel and all of the staff were amazing Rooms very comfortable and clean. Staff are really friendly and helpful Would definitely stay again The bar and restaurant areas are really homely and comfortable and the food is outstanding"