Ratings based on 1,440 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tampa, Fl

The Best Natural Beach in Key West

Posted 30-Aug-2015
Pros: We loved everything!! We were treated as though we were the only Guests! The Beach is natural sand and we were able to walk out in the water!
Cons: Absolutely NOTHING!
Location: End of the Southern Most Point, a wonderful Cuban Rest and is within walking distance to many attractions
We stayed 6 days and 5 nights in Aug 2015 I've stayed in other Resorts in Key West but this is is one impressive place. The staff, food, cleanliness, everything was great! Everything they touched turned to gold for us. I am returning next Aug and will be staying here again. We were waited on hand and foot...doors opened for us, chairs covered at the pool along with drink samples, Italian ice, fruit trays, fruit infused ice water....all brought to us. The room was spacious with a private balcony. Even though it was considered city view we still had a view of the Atlantic. The Sunset Terrace was a plus because you could see all the way across the Island. The 1/2 price appetizer special each day from 4 to 6:30 was also a bargain. Crab cakes, loaded burgers, pork flatbread sandwiches, seasoned fries and chicken wings to die for. And I must mention the Key Lime Pie...If nothing else try a slice because it was pure Heaven..the best I ever are. Kudos to The Reach.....This place is a Keeper and we can't wait to return!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Small but nice beach - water was OK...

Posted 26-Aug-2015
Pros: Very relaxing atmosphere
Cons: More privacy on the balconies
Location: Bars, restaurants, shopping, dancing, etc.
Great staff - very friendly and welcoming, easy check in and check out. Hotel was very clean and updated. Perfect location close to restaurants and bars, hotel is right on the water, the beach is very small but a perfect private size. The water wasn't great for the keys but it was overall a wonderful experience and I will definitely come again and recommend!!!
2 out of 5
by A verified traveller from Fort Lauderdale, FL

This is an overpriced hotel.

Posted 24-Aug-2015
Pros: nothing
Cons: everything
The beach is "man-made" and disgusting. The pool is too small for such a big hotel. There is only one restaurant also. Very disappointing experience.
4 out of 5
Recommended
for Everyone
by A verified traveller from Norway

Very nice hotel on the beach

Posted 18-Aug-2015
Pros: The location is excellent
The location was fantastic, and the service level high. Good food and good beach service. Everything was good, exept a delayed check-in.
5 out of 5
Recommended
for Everyone
by A verified traveller from NC

Fantastic hotel on a private beach

Posted 17-Aug-2015
Definitely going back! Wonderful staff and rooms are nice and clean! Beach and pool both are excellent! My husband and I will go back!!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Aug-2015
- roomservice was not that good - wifi is absolutely terrible, i was not able to check my emails 😁😁
4 out of 5
Recommended
for Everyone
by A verified traveller from NV

The private beach w/ exceptional beach staff.

Posted 05-Aug-2015
Kudos to the belldesk dept, housekeeping, beach personnel and two guys at front desk specially Brandon. Kudos for hiring Brandon. We love the pool table and the giant chessboard. Not good; too much to pay for a private beach, elevator too slow and wifi too but that's normal for multiple users. Excursion lady not friendly or pretending to be busy.
5 out of 5
Recommended
for Everyone
by A verified traveller from t

Excellent stay

Posted 02-Aug-2015
Everything we wanted in Key West! Gorgeous location and friendly and helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveller

Our Family Vacation

Posted 26-Jul-2015
Pros: The location was great and you could walk where the action is. There is no need for a car.
Cons: The elevators need a fan or air condition.
Location: The main street is Duval is its walking distance and Cvs is and all great things to do in that area.
well, the hotel staff is excellent and the sand beach is beautiful. The water has some sea weed but that's expected at the bay in Key West. I say they should update there elevators there no air condition or fans. There no air to breathe EXPECIALLY IF YOUR GOING UP TO THE 4TH FLOOR IT WAS SO HOT IN THERE.
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Very nice hotel with a private beach

Posted 25-Jul-2015
The hotel is very nice. It has a private beach which was nice. All of the staff at the hotel were friendly and accommodating. As expected most of the items at the hotel are very over priced. $4.00 for a 20 Oz bottle of soda. We walked to a store down the street for most of our purchases. The rooms do have mini refrigerators which was nice. The hotel restaurant food was above average. We very much enjoyed our stay, and would definitely go back