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"Had a really bad experience with the service this weekend for some reason but I called for towels and the trash and nobody never came with no new towels or to pick up the trash for hours so I had to dump my own trash and take my dirty towels to get new ones myself."

"Everything was fine except my room was by the service closet and it got noisy in the morning. However the room was fine and very clean."

"Very clean room! Nice staff. Breakfast typical hotel breakfast. Nice little pool. "

"We love coming here and will still be regulars because the staff and area are great. Unfortunately, this visit was disappointing due to the bathroom condition — it didn’t seem properly cleaned, the shower had dark residue I hope it isn’t mold , the floors weren’t mopped, and the shower faucet was broken making it difficult to adjust the water randomly turns extremely hot. Still a nice place overall, and I hope this feedback helps maintain the usual standards. "

"Very nice"

"I love staying at the Reef House. The site is beautiful and so relaxing. The drinks at the bar are excellent and the grounds are well maintained and clean. Every single staff member I encountered during my stay were incredibly helpful and friendly. The facility is also pet friendly and even provided a welcome treat for my dog.. 10/10 for me"

"They had a very clean facility with friendly staff and a great breakfast."

"Good hotel ideal for overnight stay between Miami and Florida Keys. Staff extremely helpful and friendly. Room was quiet but a little tired however the facilities were good and we’d definitely stay again. Breakfast was simple nice selection of juices with pancakes, bacon, eggs, cereal etc. good value all round. "

"This hotel is in the process of being expanded. It has a natural springs pool and an amazing tree house in the back, along with covered seating. More features are being added which will make it amazing. That’s the good part. The structure is old and while ok, still needs some TLC. My room refrigerator leaked a little, and the window A/C unit temp adjustment was broken so it had to be turned off periodically when the room was frozen, and then turned back on when it was roasting. Staff were a bit hard to find at check-in, but once I found them, they were very helpful. I really enjoyed my stay and plan to revisit next year."