Title: Residenza Conte di Cavour & Rooftop Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Residenza Conte di Cavour & Rooftop Florence's rooftop retreat offers panoramic city views while helpful staff provide insider tips for exploring the Renaissance capital ## Photo gallery for Residenza Conte di Cavour & Rooftop ![Property grounds - Residenza Conte di Cavour & Rooftop (Florence)](https://images.trvl-media.com/lodging/20000000/19810000/19809400/19809305/ecf0a17f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway - Residenza Conte di Cavour & Rooftop (Florence)](https://images.trvl-media.com/lodging/20000000/19810000/19809400/19809305/d633cd7d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity - Residenza Conte di Cavour & Rooftop (Florence)](https://images.trvl-media.com/lodging/20000000/19810000/19809400/19809305/3379ff30.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, soundproofing - Residenza Conte di Cavour & Rooftop (Florence)](https://images.trvl-media.com/lodging/20000000/19810000/19809400/19809305/74d39954.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, soundproofing - Residenza Conte di Cavour & Rooftop (Florence)](https://images.trvl-media.com/lodging/20000000/19810000/19809400/19809305/fdd6e25d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Residenza Conte di Cavour & Rooftop in central Florence offers rooftop views of the historic city. Relax on the sun-drenched terrace after sightseeing, and stay connected with in-room WiFi. The concierge team ensures you don't miss the best local experiences. ## Reviews 7.8 Good ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Parking available - Laundry room - Room service ## Room options ### Check availability for these dates Tonight [Dec 30 - Dec 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=19809305&PinnedHotelID=19809305&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=19809305&PinnedHotelID=19809305&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=19809305&PinnedHotelID=19809305&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=19809305&PinnedHotelID=19809305&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=19809305&PinnedHotelID=19809305&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=19809305&PinnedHotelID=19809305&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=19809305&PinnedHotelID=19809305&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=19809305&PinnedHotelID=19809305&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Classic Double Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19810000/19809400/19809305/fe4d852f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Bathrobes Private bathroom Bidet Hairdryer Electric kettle - 172 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Classic Quadruple Room ![Classic Quadruple Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19810000/19809400/19809305/b32867f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Quadruple Room ### Highlights Soundproofed Air conditioning Flat-screen TV Bidet Hairdryer Private bathroom Electric kettle Minibar - 301 sq ft - Sleeps 5 - 2 Queen Beds ### View all photos for Classic Triple Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19810000/19809400/19809305/5458ad3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Triple Room ### Highlights Soundproofed Air conditioning Flat-screen TV Bidet Hairdryer Private bathroom Electric kettle Minibar - 269 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Classic Single Room, 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19810000/19809400/19809305/fe4d852f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room, 1 King Bed ### Highlights Soundproofed Air conditioning Flat-screen TV Bidet Hairdryer Private bathroom Electric kettle Minibar - 14 sq ft - Sleeps 1 - 1 King Bed ### View all photos for Economy Double Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/20000000/19810000/19809400/19809305/5458ad3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Bidet Hairdryer Private bathroom Electric kettle - 97 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Studio ![Deluxe Studio | Living area | 18-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/20000000/19810000/19809400/19809305/1e6cdbc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Flat-screen TV Day bed - 538 sq ft - Sleeps 3 - 1 Queen Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/123000000/122730000/122728100/122728053/8a6051b0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotiday Firenze Peretola Florence - Pet-friendly - Parking included - Free Wi-Fi - Gym 10.0 Exceptional 1 review £52 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Florence-Hotels-Hotiday-Garden-Florence.h122728053.Hotel-Information?chkin=2026-1-8&chkout=2026-1-9&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=486201b2-be11-4caf-b90e-44f57922caa0&top_cur=GBP) Ad ![Deluxe Double Room, Terrace | Premium bedding, minibar, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/500/448/f34381e5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Starhotels Michelangelo Historic Centre of Florence - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Residenza-Conte-Di-Cavour-Rooftop.h19809305.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Residenza-Conte-Di-Cavour-Rooftop.h19809305.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77737%2C11.25787&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oTas8GLL64ds_iYFrNljzw9lXpo=) Via Camillo Cavour 42, Florence, FI, 50121 #### What's nearby - Piazza San Marco \- 2 min walk \- 0.1 miles - Gallery of the Academy of Florence \- 3 min walk \- 0.2 miles - Piazza del Duomo \- 6 min walk \- 0.4 miles - Cathedral of Santa Maria del Fiore \- 6 min walk \- 0.4 miles - Piazza di Santa Maria Novella \- 8 min walk \- 0.5 miles #### Getting around - San Marco University Tram Stop - 1 min walk - Florence (ZMS-Santa Maria Novella Train Station) - 12 min walk - Peretola Airport (FLR) - 29 min drive #### Restaurants - ‪McDonald's - ‬1 min walk - ‪All’antico Vinaio - ‬2 min walk - ‪Oliandolo - ‬3 min walk - ‪Shake Café - ‬1 min walk - ‪simBIOsi - ‬2 min walk ## About this property ### Residenza Conte di Cavour & Rooftop Bed & breakfast near Cathedral of Santa Maria del Fiore Close to Piazza del Duomo and Fortezza da Basso, Residenza Conte di Cavour & Rooftop provides a terrace, laundry facilities and more. Stay connected with free in-room WiFi. Additional perks include: - Valet parking (surcharge), babysitting (surcharge) and luggage storage - Tour/ticket information, concierge services and a lift - A front desk safe and smoke-free property Room features All guest rooms at Residenza Conte di Cavour & Rooftop boast comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and bidets - 18-inch flat-screen TVs with digital channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Single Room, Shared Bathroom | View from room](https://images.trvl-media.com/lodging/4000000/3630000/3625700/3625628/13b3d94f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dalì Historic Centre of Florence - Free Wi-Fi - Air-conditioning - Laundry room - Room service 8.6 Excellent 883 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=3625628&PinnedHotelID=3625628&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/14000000/13370000/13369500/13369469/0afafdf1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residenza d'Epoca Borgo Albizi Historic Centre of Florence - Free Wi-Fi - Air-conditioning - Extra beds/cots 8.0 Very good 253 reviews £254 includes taxes & fees 31 Dec - 1 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=13369469&PinnedHotelID=13369469&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/28000000/27150000/27147900/27147835/099bc411.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel St. James Historic Centre of Florence - 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Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 8.0 Very good 285 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=33006473&PinnedHotelID=33006473&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour offsite parking (EUR 15 per day); discounts available - Secured, covered valet parking on site (EUR 40 per day; includes in/out privileges) - Limited on-site valet parking ### Family friendly - Babysitting (surcharge) - Laundry facilities - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - Lift - Tile flooring in public areas ### More - 3 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 18-inch flat-screen TV with digital channels ### Food and drink - Electric kettle - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Iron/ironing board - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 7 AM - 3:00 PM The check-in location differs from the property location; go to: \[Hotel Ginori al Duomo, via dei Ginori 24\] Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Access code, front desk (limited hours) ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total pets Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for EUR 25.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: EUR 40 per day (in/out privileges) - Nearby parking fee: EUR 15 per day(3281 ft away; open 24 hours) - Crib (infant bed) fee: EUR 25.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Residenza Conte di Cavour B&B Florence Residenza Conte di Cavour B&B Residenza Conte di Cavour Florence Residenza Conte di Cavour Rooftop Residenza Conte di Cavour Luxury Rooftop Residenza Conte di Cavour & Rooftop Florence Residenza Conte di Cavour & Rooftop Bed & breakfast Residenza Conte di Cavour & Rooftop Bed & breakfast Florence ## Frequently asked questions ### Is Residenza Conte di Cavour & Rooftop pet-friendly? ### How much is parking at Residenza Conte di Cavour & Rooftop? ### What time is check-in at Residenza Conte di Cavour & Rooftop? ### What time is check-out at Residenza Conte di Cavour & Rooftop? ### Where is Residenza Conte di Cavour & Rooftop located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Residenza Conte di Cavour & Rooftop Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 7.6 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 38 8 - Good 28 6 - Okay 13 4 - Poor 1 2 - Terrible 12 ## Reviews ### 8/10 Good #### Gabriela 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really appreciated they had a drinking water machine, the room was clean, the bed was comfy, the staff was friendly and it was in a great location. If you are a light sleeper make sure you bring ear plugs because the doors are thin and you can hear people passing by. ##### Gabriela Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jason 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Convenient location. Spacious room. Great roof deck with city views ##### Jason Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Thomas 8 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was awesome! Super nice staff, great location, cleanly facilities, and a great room! ##### Thomas Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Nathan 31 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was great and our room felt rustic in the heart of the city. Very close to the museums, the Basilica, and other amenities. There is parking available, but it is a 20 minute walk (like most hotels in the heart of the city). The staff were very friendly and helped us navigate the city and get checked in late at night. ##### Nathan Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Beatriz 6 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was so friendly and welcoming, very accommodating! It’s an Italian hotel so expect that things are smaller, certain amenities work differently but that is part of the traveling experience! Would definitely come back, our room was really spacious for 4 and the rooftop was even more beautiful at night. ##### Beatriz Stayed 3 nights in Aug 2023 ### 6/10 Okay #### mike 26 Sept 2023 Liked: Staff & service Disliked: Amenities Room wasn’t as nice as pictures and rooftop area was in bad shape with no cushions on furniture and a lot of noise in the room when trying to sleep. Good location though. ##### mike Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### Alexandra 6 Oct 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities I felt so scammed staying at this property. NOTHING like any of the pictures posted. Just a small all white room 75 ft square room. Bathroom reaked of poop. Also if you check in after 3 there is no one there and you have to walk to another property (their sister hotel) a few streets away to check in. Also the walls were paper thin. We could hear all of our neighbors at all times. People coming in n out early or late will wake you up. Only positive feedback was that the staff was nice and location was good ##### Alexandra Stayed 2 nights in Oct 2024 ### 8/10 Good #### Verified traveller 27 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall good room We were in Florence during a 102 degree Fahrenheit week in August and were so relieved to have a hotel room with air conditioning, a comfortable bed and some nice extras, like the shared kitchen, and mini fridge. The front desk greeted us warmly and were very responsive when we needed a corkscrew. I have to mention There was a strange bilge pump in the bathroom and the tap water tasted like plastic so we were uncomfortable filling water bottles with that. We bought bottled water to be safe. The stairs to the bedroom loft were very steep, but we were fine with that. Overall, it was a positive experience and we would recommend the hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/96AA1FFA8B4B720866926F443859FA53A144AA9B1693153545904.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Tal 13 May 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities First off the staff was amazing, so nothing negative about that. My problem is that we felt a bit misled, when we booked, we did so based on the photos for the room. It showed a one bedroom, no stairs. Although our room had stairs to get to the bed and it was extremely small stairs so very hard to go up and down late at night. Followed that with we had a few issues with the plumbing. First night the toilet backed up and flooded before we could even use it (the staff send someone the very next morning to fix it and clean the room but we weren’t able to use the bathroom first night). After that we noticed on our last day there was a very bad smell when we flushed the toilet and it was because the backup sewage was coming out of the shower. Since it was our last day we didn’t want to make a fuss, we just mentioned it to them as we left so they could get it fixed. I’m sure they would have done so beforehand if we mentioned it, so that is mostly on us. Overall, staff and location are amazing. Room is incredibly small and those stairs are extremely scary (plus potential plumbing issues) ##### Tal Stayed 3 nights in May 2024 ### 2/10 Terrible #### Seguy 4 Oct 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The hotel bathroom has an unbearable odor. Sewer gas permeates the entire room, making it unpleasant. ##### Seguy Stayed 1 night in Oct 2025 ### 8/10 Good #### Alexander 25 Jul 2023 Liked: Cleanliness, staff & service, amenities Great area, walking distance to all great attractions. ##### Alexander Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Caroline 8 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for a family. The staff was so nice and accompdating. Plus the elavator was extremely helpful!! ##### Caroline Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Pablo 4 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was super clean, staff was great and breakfast was very good. We'll certainly come back. ##### Pablo Stayed 2 nights in Jun 2022 ### 8/10 Good #### nour 6 May 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities I like the location, i would prefer if they have nicer Amenities ##### nour Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Frank 12 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel/B&B is very nicely kept, the staff is super knowledgeable and speak different language to accommodate the guest. They are literally around the corner from the Accademia of Arts, 1 block away from the Palazzo Medici and 3 blocks away from the Duomo. ##### Frank Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Bennington 24 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff was very friendly and welcoming. Helped me and my partner better understand the area. Also, the room was clean, air conditioner, and comfy. Plus the rooftop is must (small but great view). ##### Bennington Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Jason 5 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean quiet room. The bed in this particular room was in a loft, so if that is an issue let the property know. ##### Jason Stayed 1 night in Sep 2023 ### 6/10 Okay #### Maung Pyai 30 Apr 2024 Great rooftop though the Dome was partially obscured ##### Maung Pyai Stayed 3 nights in Apr 2024 ### 2/10 Terrible #### Antonio 2 Jan 2024 Disliked: Amenities, property conditions & facilities It was not the same as show the picture. Really is very different and the Rooftop was closed. So, next hotel. ##### Antonio Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Jennifer 2 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The photos are extremely misleading. This place is an absolute dump and a major safety hazard. STAY FAR AWAY. I have a disabled mother and they put us in a room where the bed is on a loft with a narrow stairway leading up to it. I'm in good shape and even I was scared I'd injure myself going up and down it in the middle of the night to get to the bathroom downstairs. When they showed us the room and I said it is too unsafe for my mom and her health condition they wouldn't switch us into another room or even bring a rollaway bed so she could sleep safely on the lower level. They did nothing to help so we had to leave and find another hotel last minute which was extremely stressful and really put a damper on our vacation. To add injury to insult, they would not refund us even though we never stayed there citing Expedia's no cancellation policy. What they fail to recognize is the EXTREMELY unsafe conditions they put us in. SHAME ON THIS HOTEL AND SHAME ON YOU EXPEDIA FOR WORKING WITH THEM AND NOT TAKING OUR GRIEVANCE SERIOUSLY. ##### Jennifer Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Guadalupe 25 Jul 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We never got to sleep because we let them know the AC wasn’t working , they said they would fix never happened. We asked for a fan at least…they said “ couldn’t help us” it was a 2 level and I’m 42c heat it was unbearable! My sons n is we’re miserable ##### Guadalupe Stayed 3 nights in Jul 2022 ### 2/10 Terrible #### Brittney 16 Aug 2023 Liked: Cleanliness, room comfort Disliked: Staff & service #### Charged twice-still waiting for a refund Upon arrival, the hotel front desk receptionist could not find payment for this booking. I had already paid in full, but was told I needed to pay again as the charge did not go through. So after I was charged- they were able to find the original payment. Then they could not refund my payment to my credit card and proceeded to ask for my bank account information- which I was not going to give. It has been 2 months since I left this hotel and still do not have a refund. This ruined my stay there and I am still dealing with this. ##### Brittney Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Luis Manuel 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Habitación limpia y segura. El servicio incluido en cafetería y el roof top genial. Muchas gracias. una gran experiencia que desearíamos repetir. ##### Luis Manuel Stayed 2 nights in Oct 2025 ### 6/10 Okay #### SILVIA 25 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La señal de internet era muy débil, se oía como una bomba de agua en el baño muy fuerte, los colchones y almohadas estaban cómodas ##### SILVIA Stayed 2 nights in Feb 2025 ### 8/10 Good #### chant 29 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Près de tout. ##### chant Stayed 3 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [B&B Hotel Firenze Pitti Palace al Ponte Vecchio](https://www.expedia.co.uk/Florence-Hotels-Hotel-Pitti-Palace-Al-Ponte-Vecchio.h17378.Hotel-Information) > > [Hotel Ville sull'Arno](https://www.expedia.co.uk/Florence-Hotels-Hotel-Ville-SullArno.h521255.Hotel-Information) > > [Hotel Continentale - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Continentale-Lungarno-Collection.h905768.Hotel-Information) > > [Residenza D'Epoca Palazzo Galletti](https://www.expedia.co.uk/Florence-Hotels-Residenza-DEpoca-Palazzo-Galletti.h1851785.Hotel-Information) > > [ Hotel Calimala Florence](https://www.expedia.co.uk/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Le Stanze del Duomo](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Del-Duomo.h7519914.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [Hotel Centrale](https://www.expedia.co.uk/Florence-Hotels-Relais-Hotel-Centrale-Residenza-D-Epoca.h2066602.Hotel-Information) > > [Hotel Machiavelli Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Machiavelli-Palace.h521248.Hotel-Information) > > [MH Florence Hotel & Spa](https://www.expedia.co.uk/Florence-Hotels-MH-Florence-Hotel-Spa.h13066303.Hotel-Information) > > [Bernini Palace](https://www.expedia.co.uk/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Cerretani Hotel Firenze - MGallery Collection](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cerretani-Mgallery-Collection.h2345.Hotel-Information) > > [Hotel Santa Maria Novella](https://www.expedia.co.uk/Florence-Hotels-Hotel-Santa-Maria-Novella.h920451.Hotel-Information) > > [Il Rivalta - Place of Charme](https://www.expedia.co.uk/Florence-Hotels-Alfieri-Signature-Suites.h45790281.Hotel-Information) > > [Mercure Firenze Centro](https://www.expedia.co.uk/Florence-Hotels-Mercure-Firenze-Centro.h9727633.Hotel-Information) > > [c-hotels Ambasciatori](https://www.expedia.co.uk/Florence-Hotels-C-Hotels-Ambasciatori.h1829.Hotel-Information) > > [Hotel Kraft](https://www.expedia.co.uk/Florence-Hotels-Hotel-Kraft.h27795.Hotel-Information) > > [AC Hotel Firenze by Marriott](https://www.expedia.co.uk/Florence-Hotels-AC-Hotel-Firenze-By-Marriott.h1593256.Hotel-Information) > > [Casual Rinascimento Firenze Hotel](https://www.expedia.co.uk/Florence-Hotels-Casual-Rinascimento-Firenze-SPA.h89410886.Hotel-Information) > > [Forte16 View & Spa](https://www.expedia.co.uk/Florence-Hotels-Forte16.h8071708.Hotel-Information) > > [Monna Lisa](https://www.expedia.co.uk/Florence-Hotels-Hotel-Monna-Lisa.h1230.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information) > > [Grand Hotel Adriatico](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Adriatico.h21881.Hotel-Information) > > [QK Costa58 Home Tower](https://www.expedia.co.uk/Florence-Hotels-QK-Costa58-Home-Tower.h21056347.Hotel-Information) > > [Hotel Berchielli](https://www.expedia.co.uk/Florence-Hotels-Hotel-Berchielli.h521260.Hotel-Information) > > [Velona's Jungle Luxury Suites](https://www.expedia.co.uk/Florence-Hotels-Velonas-Jungle-Luxury-Suites.h16306284.Hotel-Information) > > [Hotel Accademia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Accademia.h1492705.Hotel-Information) > > [Hotel Milu Florence](https://www.expedia.co.uk/Florence-Hotels-Milu-Hotel.h15495681.Hotel-Information) > > [Hotel Atlantic Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Atlantic-Palace.h45737.Hotel-Information) ---