Title: Palazzo Panzani Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palazzo Panzani Downtown Florence charm awaits at this welcoming property where the staff handles check-in and check-out with ease and stands ready to assist with travel needs ## Photo gallery for Palazzo Panzani ![In-room safe, desk, laptop workspace, soundproofing - Palazzo Panzani (Florence)](https://images.trvl-media.com/lodging/89000000/88850000/88847400/88847336/223a6c02.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Shower, rainfall showerhead, hair dryer, towels - Palazzo Panzani (Florence)](https://images.trvl-media.com/lodging/89000000/88850000/88847400/88847336/cee29ed7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, soundproofing - Palazzo Panzani (Florence)](https://images.trvl-media.com/lodging/89000000/88850000/88847400/88847336/e3e587f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, rainfall showerhead, hair dryer, towels - Palazzo Panzani (Florence)](https://images.trvl-media.com/lodging/89000000/88850000/88847400/88847336/c6860471.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, soundproofing - Palazzo Panzani (Florence)](https://images.trvl-media.com/lodging/89000000/88850000/88847400/88847336/349e3540.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palazzo Panzani is near the Cathedral of Santa Maria del Fiore and Ponte Vecchio in Florence's Historic Center. Travelers appreciate the multilingual staff, luggage storage, and help with tours and tickets, making it an ideal base for exploring the city. ## Reviews 5.6 ## Popular amenities - Free Wi-Fi - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=88847336&PinnedHotelID=88847336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=88847336&PinnedHotelID=88847336&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=88847336&PinnedHotelID=88847336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=88847336&PinnedHotelID=88847336&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=88847336&PinnedHotelID=88847336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=88847336&PinnedHotelID=88847336&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=88847336&PinnedHotelID=88847336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=88847336&PinnedHotelID=88847336&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed 3+ beds Showing 7 of 7 rooms ### View all photos for Classic Double or Twin Room ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/89000000/88850000/88847400/88847336/223a6c02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room ### Highlights Soundproofed Air conditioning Heating Private bathroom Rainfall showerhead Hairdryer Bidet Mobile key entry - Sleeps 2 - 2 Single Beds ### View all photos for Single Room, Shared Bathroom ![Shower, rainfall showerhead, hair dryer, towels](https://images.trvl-media.com/lodging/89000000/88850000/88847400/88847336/cee29ed7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Shared Bathroom ### Highlights Soundproofed Heating Hairdryer Rainfall showerhead Mobile key entry In-room safe Daily housekeeping Laptop workspace - 108 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Double Room, Shared Bathroom ![Double Room, Shared Bathroom | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/89000000/88850000/88847400/88847336/af71efa8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Shared Bathroom ### Highlights Soundproofed Heating Hairdryer Rainfall showerhead Mobile key entry In-room safe Daily housekeeping Laptop workspace - 183 sq ft - Sleeps 2 - 2 Single Beds OR 1 Double Bed ### View all photos for Single Room ![Shower, rainfall showerhead, hair dryer, towels](https://images.trvl-media.com/lodging/89000000/88850000/88847400/88847336/c6860471.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Soundproofed Heating Private bathroom Rainfall showerhead Hairdryer Bidet Mobile key entry In-room safe - 108 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Classic Double Room, City View ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/89000000/88850000/88847400/88847336/d3f3c93c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, City View ### Highlights Soundproofed Air conditioning Heating Private bathroom Rainfall showerhead Hairdryer Bidet Mobile key entry - City view - 183 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Superior Quadruple Room ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/89000000/88850000/88847400/88847336/349e3540.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room ### Highlights Soundproofed Air conditioning Heating Hairdryer Rainfall showerhead Private bathroom Mobile key entry In-room safe - 377 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Superior Quadruple Room, Balcony, City View ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/89000000/88850000/88847400/88847336/349e3540.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room, Balcony, City View ### Highlights Balcony Soundproofed Air conditioning Heating Toilet with electronic bidet Rainfall showerhead Hairdryer Private bathroom - City view - 377 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ## You may also like Ad ![Interior entrance](https://images.trvl-media.com/lodging/1000000/60000/54200/54104/20da82ba.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Paris Historic Centre of Florence - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.8 Excellent 1,002 reviews £93 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Florence-Hotels-Hotel-Paris.h54104.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=bb719d7a-9840-474a-8b83-632fae86fd9b&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/2000000/1460000/1456400/1456324/24ba24e6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Leonardo Da Vinci Santa Maria Novella - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 9.0 Wonderful 738 reviews £110 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Florence-Hotels-Hotel-Leonardo-Da-Vinci.h1456324.Hotel-Information?chkin=2026-2-24&chkout=2026-2-25&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=bb719d7a-9840-474a-8b83-632fae86fd9b&top_cur=GBP) Ad ![Panoramic Penthouse (Signoria) | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2540000/2531300/2531208/91c84b6a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Relais Piazza Signoria Historic Centre of Florence - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Palazzo-Panzani.h88847336.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Palazzo-Panzani.h88847336.Hotel-Information) ## About the area Located in Historic Centre of Florence, a neighbourhood in Florence, Palazzo Panzani is in a shopping district and near the airport. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Piazza della Signoria. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. [Visit our Florence travel guide](https://www.expedia.co.uk/Florence.dx1222) [View more Town houses in Florence](https://www.expedia.co.uk/Florence-Town-Houses.d1222-aaTownHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77425%2C11.25095&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gHGEd5YFXk4BHcjUcfWqC1XAKO0=) 14 Via Panzani, Florence, FI, 50123 ### What's nearby - ![Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6167447/7f4e9e58-353d-4a42-8920-7d465f5e16de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza di Santa Maria Novella 1 min walk \- 0.1 miles - ![Via de\' Tornabuoni showing street scenes](https://images.trvl-media.com/place/6141948/601fa12e-6fe3-4813-89b0-38b99653790f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Via de' Tornabuoni 2 min walk \- 0.1 miles - ![Province of Florence featuring street scenes and heritage architecture](https://images.trvl-media.com/place/179893/15050794-e57f-4660-89d9-ac2128f616b8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Basilica of Santa Maria Novella 2 min walk \- 0.1 miles - ![Cathedral of Santa Maria del Fiore featuring religious elements, a church or cathedral and a city](https://images.trvl-media.com/place/501046/58cc313e-b63c-4e3e-825f-1235037a9d48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of Santa Maria del Fiore 5 min walk \- 0.3 miles - ![Ponte Vecchio which includes a bridge and a river or creek](https://images.trvl-media.com/place/6075434/67189072-9377-4114-81b7-8ffaa6705976.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ponte Vecchio 8 min walk \- 0.5 miles ### Getting around - Unità Tram Stop 2 min walk - Florence (ZMS-Santa Maria Novella Train Station) 4 min walk - Peretola Airport (FLR) 25 min drive ### Restaurants - Ciro & Sons 2 min walk - Lorenzo de'Medici 1 min walk - Trattoria La Madia 1 min walk - Shake Cafe 2 min walk - Banki Ramen 1 min walk ## About this property ### Palazzo Panzani Affittacamere near Basilica of Santa Maria Novella Close to Cathedral of Santa Maria del Fiore and Piazza del Duomo, Palazzo Panzani has plenty to offer. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Express check-out, express check-in and tour/ticket information - Multilingual staff, concierge services and smoke-free property - Luggage storage and a porter/bellboy Room features All guest rooms at Palazzo Panzani boast comforts, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and desk chairs. Extra amenities include: - Rainfall showers and hairdryers - Heating, daily housekeeping and electrical adapters/chargers ## Similar properties ![Deluxe Quadruple Room | Free WiFi](https://images.trvl-media.com/lodging/107000000/106440000/106434200/106434106/625bdd42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residenza d'Epoca White Room Historic Centre of Florence - Free Wi-Fi - Air-conditioning 7.4 Good 63 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=106434106&PinnedHotelID=106434106&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, Balcony | Pillow-top beds, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102350000/102343800/102343725/fceafeac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### N7 Rooms Historic Centre of Florence - Free Wi-Fi - Air-conditioning - Housekeeping - Soundproof rooms 9.8 Exceptional 97 reviews £106 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=102343725&PinnedHotelID=102343725&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | Living area | 42-inch Smart TV with cable channels](https://images.trvl-media.com/lodging/107000000/106470000/106468700/106468601/92d74e33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Giglio Bianco Historic Centre of Florence - 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Free Wi-Fi - Air-conditioning - Breakfast available - Microwave [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=44912484&PinnedHotelID=44912484&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, Balcony | Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/42000000/41910000/41908700/41908675/f7f7428c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Rooms Florence Historic Centre of Florence - Free Wi-Fi - Air-conditioning - Housekeeping - Soundproof rooms 7.4 Good 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=41908675&PinnedHotelID=41908675&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite | View from room](https://images.trvl-media.com/lodging/5000000/4580000/4578200/4578138/5aa22364.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Camere dei Conti Historic Centre of Florence - Free Wi-Fi - Parking available - Housekeeping - Soundproof rooms 8.8 Excellent 8 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=4578138&PinnedHotelID=4578138&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=88847336&PinnedHotelID=88847336&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=88847336,106434106,102343725,106468601,11915791) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - Soundproofed rooms ### Conveniences - Guidebooks - Luggage storage - Virtual front desk ### Guest services - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Smoke-free property ## Room amenities ### Bathroom - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Food and drink - Restaurant dining guides ### More - Desk - Desk chair - Electrical adapters - Heating - Iron/ironing board on request - Laptop workspace - Mobile key entry - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:30 PM; check-in end time: anytime Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Palazzo Panzani Florence Palazzo Panzani Affittacamere Palazzo Panzani Affittacamere Florence ## Frequently asked questions ### Is Palazzo Panzani pet-friendly? ### How much is parking at Palazzo Panzani? ### What time is check-in at Palazzo Panzani? ### What time is check-out at Palazzo Panzani? ### Where is Palazzo Panzani located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palazzo Panzani Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 6.0 Amenities ### 5.8 Staff & service ### 5.2 Property conditions & facilities 10 - Excellent 5 8 - Good 5 6 - Okay 6 4 - Poor 3 2 - Terrible 9 ## Reviews ### 6/10 Okay #### Mattthew 18 Jun 2024 Great location. Bed was not comfortable. It is a typical hostil. You get a bed and community bathroom, nothing more. ##### Mattthew Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Ryan 2 Jul 2024 Liked: Cleanliness, property conditions & facilities 1st item! I wish the hotel had recommended that we reserve private parking & requested a ZTL pass to drive to the closet parking garage easily A nice police officer told us about this. You must give at least 2 hours notice. Great room! Great shower!!! Air conditioning & a fan. A tiny elevator after you walk up 4 small steps. Best hotel so far in our trip! ##### Ryan Stayed 1 night in Jul 2024 ### 8/10 Good #### Michael 27 Sept 2023 Liked: Cleanliness, room comfort This was a great value compared to other places available. I wasn't looking to spend much time in the room, so didn't want to pay much. As expected, it was simple, no frills kind of room. The shared bathrooms were clean and sufficient. My only disappointment was that I was not able to connect to the WiFi, and could not get a response in time before I checked out. ##### Michael Stayed 1 night in Sep 2023 ### 8/10 Good #### Kristina 3 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities Safe. Easily walkable to many attractions Clean. Very dated and small, so good if you’re just sightseeing all day and sleeping here at night. ##### Kristina Stayed 3 nights in Mar 2023 ### 6/10 Okay #### Luis 17 Mar 2023 Liked: Cleanliness, staff & service A rustic place with some level of enchantment if your plan is to have a more simple and humble experience. On site Staff was attentive and cordial. Be ready to experience and expect a basic place (comfortable enough) but worth of the money you pay for. ##### Luis Stayed 2 nights in Mar 2023 ### 2/10 Terrible #### Joan 19 Jun 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Only advantage of this space , could not be called a Hotel, is its location.. but you would probably be as well to stay in a tent on the street. ##### Joan Stayed 3 nights in Jun 2023 ### 6/10 Okay #### Verified traveller 13 Apr 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Clean, basic in need of updating Good communication from host. Room was tired, in need of updating. Very noisy traffic passing by window ..it was clean and the bed was comfortable ##### Verified traveller Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Mitra 11 Oct 2024 Disliked: Staff & service, property conditions & facilities Very old and not comfortable. No windows and tiny shower ##### Mitra Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Adelmo 10 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No recepcionist, smells muggy, I got sick from it and I was having hard times sleeping cus no AC and mosquitos. From my trip to Italy, the worse place O stayed at! ##### Adelmo Stayed 3 nights in Sep 2024 ### 8/10 Good #### Saeid 15 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Best location, good room service very BAD Wi-Fi connection! No internet connection!! ##### Saeid Stayed 3 nights in Sep 2023 ### 2/10 Terrible #### Sasa 10 Jul 2023 Disliked: Staff & service, property conditions & facilities We just got a threatening email saying if we do not pay for the room last night they will report us to authorities as if we have tried to scam them…this is awfully…we booked it through Expedia and provided all our information as we woke up this morning we left and continued with our journey never even thinking something like this could happen. ##### Sasa Stayed 1 night in Jul 2023 ### 6/10 Okay #### Angela 2 Jun 2023 Disliked: Property conditions & facilities This was the most disgusting property/hotel I have ever stayed in. The room was dirty, stains on the walls, the windows didn't close properly, it was a very noisy area. The bathroom area was very small and bathroom sink was so tiny, it was barely big enough for one person. Since the windows didn't close properly, we all received misquito or bug bites. I gave high ratings for the area around the property since we spent as much time out of the room as we could and it was in a very convenient location. ##### Angela ### 2/10 Terrible #### Rekha 14 May 2023 Disliked: Cleanliness, amenities, property conditions & facilities I will be calling Expedia to demand a refund for listing such a horrible property. The comforters in the room weee torn, the room did not have a stable chair to sit on, the bed looked felt like it was going to collapse any time. The location was noisy. I have traveled a lot and used Expedia everyone, but this one was one of the worst places and I disappointed that such properties are listed. The price was not cheap for me to put up with this kinda of trashy place. ##### Rekha Stayed 3 nights in May 2023 ### 6/10 Okay #### SUBHENDU 19 Apr 2023 Liked: Room comfort Disliked: Staff & service #### Inconvenient stay at Florence It is a well located property in Florence, 5 min walk from SMN station, and 5 min walk from Duomo. The rooms were really spacious in such a congested place. However, we faced a number of problems during our stay in this hotel. First of all, they do not have any reception. When we reached Florence at around 11 AM, we walked from SMN station via google map, and we could not find the property. With all the luggage and a small kid, we were searching for the property. We called the number mentioned in the reservation, and no one picked up. Then we found that they sent one email in italian and after doing google translation, we found that we can store luggage in some other hotel (4 min walk). I went to that place and found we can store our luggage there. We kept the luggage there (no elevator, so had to lift the luggage) and asked the stuff there to contact the property to send us email in English and she mentioned we will get check in instructions before 2 PM. I received an email at around 1 PM with more detailed instructions how to reach there and a gate code. We went there and someone just came to clean the rooms. The rooms became ready at around 2.15 PM. On the checkout date, again we have to keep the luggage in that other hotel (no elevator) as we have train to Rome from Florence in the evening. ##### SUBHENDU Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### LEONARDO 14 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien ubicado todo está cerca. ##### LEONARDO Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Angela 4 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Bien placé. ##### Angela Stayed 1 night in Jul 2024 ### 2/10 Terrible #### KAREN 17 May 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Terrible experiencia y no hicieron nada. Otra asunto el cuartó que se rentó en Florencia en malas condiciones tu papá lo reportó a hoteles . com No teníamos luz en el cuarto solamente una lamparita súper chiquita No teníamos control para el aire acondicionado teníamos que dejar ventana abierta por lo tanto luz y mucho ruido de la calle Solamente teníamos un enchufe el de la lámpara para conectar celular Nos dejaron solamente 2 sobres de jabón No teníamos ni un solo cajón El cuarto paredes sucias y descarapeladas tomamos fotos ##### KAREN Stayed 3 nights in May 2024 ### 4/10 Poor #### RYO 17 Apr 2024 Disliked: Staff & service, amenities, property conditions & facilities ホットシャワーが出ない。アクセスが抜群に良いため２つ星。 ##### RYO Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Rosa Esmeralda 7 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Maravilloso. ##### Rosa Esmeralda Stayed 3 nights in Oct 2023 ### 4/10 Poor #### Anna Maria 21 Sept 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Struttura in zona rumorosa di giorno e di notte, rapporto qualità prezzo scarso, struttura bisognosa di restauro. Poca pressione dell'acqua in bagno, luce del bagno con sensore che la spegne ogni 30 secondi...follia... Sconsiglio questo alloggio ##### Anna Maria Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Corrado 14 Jun 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Rischio di malattia NON curato Fatoscente ##### Corrado Stayed 1 night in Jun 2023 ### 2/10 Terrible #### alberto 28 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy mala experiencia Lejos el peor hotel en que he estado. Sucio, viejo, incómodo, se está cayendo a pedazos Además es caro! ##### alberto Stayed 2 nights in May 2023 ### 4/10 Poor #### Matthias 20 May 2023 Liked: Cleanliness Disliked: Property conditions & facilities Preis-Leistungsverhältnis im Ungleichgewicht. Mobiliar teilweise defekt und an Sperrmüll erinnernd ##### Matthias Stayed 4 nights in May 2023 ### 8/10 Good #### Ute Maria 20 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Die Unterkunft ist sehr schwierig zu finden,zumal gerade eine Baustelle an der Fassade ist. Sonst war alles okay.Gute Unterkunft für eine Stadtbesichtigung.Navh hinten raus,sehr ruhig,sehr sauber.Jeden Tag frische Handtücher und jeden Tag ein sehr sauberes Zimmer. Ich denke,nach vorne raus ist es sehr laut. Wir waren sehr zufrieden. ##### Ute Maria Stayed 5 nights in Mar 2023 ### 10/10 Excellent #### Sandra Viviana 21 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena ubicación ##### Sandra Viviana Stayed 2 nights in Feb 2023 ## Expedia's Latest Trends ### Hotels > [Prato dei Miracoli Residenza d'Epoca](https://www.expedia.co.uk/Pisa-Hotels-Prato-Dei-Miracoli-Residenza-DEpoca.h107696957.Hotel-Information) > > [Hotels with Gym in Liverpool](https://www.expedia.co.uk/Liverpool-Hotels-Hotel-With-Gym.0-0-d6046241-thotelwithgym.Travel-Guide-Filter-Hotels) > > [LUCUS Exclusive B&B](https://www.expedia.co.uk/Lucca-Hotels-LVCVS-BB.h42105813.Hotel-Information) > > [Residenza Betta](https://www.expedia.co.uk/Florence-Hotels-Residenza-Betta.h2693233.Hotel-Information) > > [Palazzo Cini Luxury Rooms In Pisa](https://www.expedia.co.uk/Pisa-Hotels-Palazzo-Cini-Luxury-Rooms-In-Pisa.h33098596.Hotel-Information) > > [5 Star Hotels in Basildon](https://www.expedia.co.uk/5Star-Basildon-Hotels.s50-0-d4561.Travel-Guide-Filter-Hotels) > > [The Social Hub Florence Belfiore](https://www.expedia.co.uk/Florence-Hotels-The-Social-Hub-Florence-Belfiore.h110550930.Hotel-Information) > > [Hotels in Widnes](https://www.expedia.co.uk/Widnes-Hotels.d5474.Travel-Guide-Hotels) > > [Palazzo Lorenzo Hotel Boutique & Spa](https://www.expedia.co.uk/Florence-Hotels-Palazzo-Lorenzo-Hotel-Boutique-Spa.h15547248.Hotel-Information) > > [N°15 Santori Luxury Hotel](https://www.expedia.co.uk/Lucca-Hotels-N15-Santori-Luxury-Home.h18368134.Hotel-Information) > > [Residenza d'Epoca Relais I Miracoli](https://www.expedia.co.uk/Pisa-Hotels-Relais-I-Miracoli.h5663177.Hotel-Information) > > [Carla's Rooms with Private Bathroom & Kitchen](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Di-Carla-Con-Cucina-E-Bagno-Privato.h41356345.Hotel-Information) > > [ Domus Nannini SPA - Belvedere Loggia - Palazzo Nannini](https://www.expedia.co.uk/Siena-Hotels-Domus-Nannini-SPA-Belvedere-Loggia-Palazzo-Nannini.h36017320.Hotel-Information) > > [Elba Castillo San Jorge & Antigua Suite Hotel](https://www.expedia.co.uk/Antigua-Hotels-Elba-Castillo-San-Jorge-Antigua-Suite-Hotel.h892002.Hotel-Information) > > [Numa Florence Vita](https://www.expedia.co.uk/Florence-Hotels-Numa-Vita-Apartments-Formerly-M7.h70495285.Hotel-Information) > > [Grand Universe La Residenza](https://www.expedia.co.uk/Lucca-Hotels-Grand-Universe-La-Residenza.h95296986.Hotel-Information) > > [Albergo Celide](https://www.expedia.co.uk/Lucca-Hotels-Albergo-Celide.h2541665.Hotel-Information) > > [Bella Vista Terrazza - Luxury Apartment in Lucca](https://www.expedia.co.uk/Lucca-Hotels-Bella-Vista-Terrazza-Luxury-Apartment-In-Lucca.h21126008.Hotel-Information) ### Flights > [Flights from Melbourne, VIC (MEL-Tullamarine) to Tokyo (TYO-All Airports)](https://www.expedia.co.uk/lp/flights/mel/tyo/melbourne-to-tokyo) > > [Flights from Ullensaker (OSL) to Kastrup (CPH)](https://www.expedia.co.uk/lp/flights/osl/cph/oslo-to-copenhagen) > > [Qatar Airways Edinburgh (EDI) to Bang Phli (BKK) flights](https://www.expedia.co.uk/lp/flight-routes/qatar-airways-from-edinburgh-to-suvarnabhumi-intl/qr/edi/bkk) ### Packages > [Anzio Holidays](https://www.expedia.co.uk/Anzio.d6048925.Holidays-City-Breaks) > > [National Space Centre](https://www.expedia.co.uk/National-Space-Centre-Leicester.d6087767.Attraction) ### General > [Visit Sannat](https://www.expedia.co.uk/Sannat.dx4963) ---