Title: PROVENZALE CASA Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=97342159&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # PROVENZALE CASA Travelers relax on a beautiful Florentine terrace after visiting the iconic Ponte Vecchio or exploring the masterpieces at the Uffizi Gallery ## Photo gallery for PROVENZALE CASA ![Superior Condo | 1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds - PROVENZALE CASA (Florence)](https://images.trvl-media.com/lodging/98000000/97350000/97342200/97342159/6bac1f36.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - PROVENZALE CASA (Florence)](https://images.trvl-media.com/lodging/98000000/97350000/97342200/97342159/4d85d851.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - PROVENZALE CASA (Florence)](https://images.trvl-media.com/lodging/98000000/97350000/97342200/97342159/980b57d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Condo | 1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds - PROVENZALE CASA (Florence)](https://images.trvl-media.com/lodging/98000000/97350000/97342200/97342159/6342ae4f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Condo | 1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds - PROVENZALE CASA (Florence)](https://images.trvl-media.com/lodging/98000000/97350000/97342200/97342159/9610f4e7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies PROVENZALE CASA in central Florence offers a delightful retreat from the bustling city. Guests enjoy scenic city views from the terrace and in-room WiFi. The property features convenient express check-in and practical luggage storage services. ## Reviews 9.0 Wonderful ## Popular amenities - Free Wi-Fi - Air-conditioning £143 includes taxes & fees 17 Feb - 18 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=97342159&PinnedHotelID=97342159&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=97342159&PinnedHotelID=97342159&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=97342159&PinnedHotelID=97342159&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=97342159&PinnedHotelID=97342159&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=97342159&PinnedHotelID=97342159&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=97342159&PinnedHotelID=97342159&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=97342159&PinnedHotelID=97342159&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=97342159&PinnedHotelID=97342159&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Superior Condo ![Superior Condo | 1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/98000000/97350000/97342200/97342159/6bac1f36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Condo ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchenette Mini-fridge Smart TV - City view - 592 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Condo ![Deluxe Condo | 1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/98000000/97350000/97342200/97342159/45d5b21d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Condo 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchenette Mini-fridge Smart TV - 484 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Condo ![Standard Condo | 1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/98000000/97350000/97342200/97342159/5b16eb9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Condo 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Smart TV Hypo-allergenic bedding - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Bed ## You may also like Ad ![Interior entrance](https://images.trvl-media.com/lodging/1000000/60000/54200/54104/20da82ba.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Paris Historic Centre of Florence - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.8 Excellent 1,003 reviews £95 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Florence-Hotels-Hotel-Paris.h54104.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=200c7860-c282-42ef-abcd-004b2a83ccd0&top_cur=GBP) Ad ![Minibar, in-room safe, iron/ironing board, free WiFi](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/105000000/104900000/104897200/104897196/0951da1c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hoxton Florence Historic Centre of Florence - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 195 reviews £134 includes taxes & fees 11 Feb - 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Pet-friendly - Free Wi-Fi - Air-conditioning - Gym 9.6 Exceptional 1,001 reviews £147 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Florence-Hotels-Hotel-LOrologio.h2970892.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=200c7860-c282-42ef-abcd-004b2a83ccd0&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-PROVENZALE-CASA.h97342159.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-PROVENZALE-CASA.h97342159.Hotel-Information) ## About the area Located in Historic Centre of Florence neighbourhood, PROVENZALE CASA is connected to a railway/underground station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. [Visit our Florence travel guide](https://www.expedia.co.uk/Florence.dx1222) [View more Town houses in Florence](https://www.expedia.co.uk/Florence-Town-Houses.d1222-aaTownHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77122%2C11.25015&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=otpxoBIJRpjP7GkqJV4UgVr2CIE=) VIA DELLA VIGNA NUOVA 47/R, Florence, FI, 50132 ### What's nearby - ![Via de\' Tornabuoni showing street scenes](https://images.trvl-media.com/place/6141948/601fa12e-6fe3-4813-89b0-38b99653790f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Via de' Tornabuoni 1 min walk \- 0.0 miles - ![Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6167447/7f4e9e58-353d-4a42-8920-7d465f5e16de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza di Santa Maria Novella 3 min walk \- 0.2 miles - ![Province of Florence featuring street scenes and heritage architecture](https://images.trvl-media.com/place/179893/15050794-e57f-4660-89d9-ac2128f616b8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Basilica of Santa Maria Novella 5 min walk \- 0.3 miles - ![Ponte Vecchio which includes a bridge and a river or creek](https://images.trvl-media.com/place/6075434/67189072-9377-4114-81b7-8ffaa6705976.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ponte Vecchio 5 min walk \- 0.3 miles - ![Cathedral of Santa Maria del Fiore featuring religious elements, a church or cathedral and a city](https://images.trvl-media.com/place/501046/58cc313e-b63c-4e3e-825f-1235037a9d48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of Santa Maria del Fiore 7 min walk \- 0.4 miles ### Getting around - Unità Tram Stop 7 min walk - Florence (ZMS-Santa Maria Novella Train Station) 9 min walk - Peretola Airport (FLR) 27 min drive ### Restaurants - GIACOSA 2 min walk - Osteria Belle Donne 2 min walk - Ristorante Buca Mario 3 min walk - Colle Bereto 2 min walk - Cafe dei Fossi 3 min walk ## About this property ### PROVENZALE CASA Upscale affittacamere near Ponte Vecchio A short walk from Piazza di Santa Maria Novella and Uffizi Gallery, PROVENZALE CASA provides a terrace and more. Guests can connect to free in-room WiFi. Other perks at this affittacamere include: - Express check-out, express check-in and luggage storage Room features All rooms are individually furnished, and offer comforts such as first-run films and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Other amenities include: - Hypo-allergenic bedding, memory foam beds and down duvets - Bathrooms with rainfall showers and bidets - 32-inch Smart TVs with Netflix, streaming services and digital channels - Wardrobes/cupboards, mini fridges and cookware/dishes/utensils ## Similar properties ![Studio Suite | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/23000000/22230000/22225100/22225007/40bec4f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suite & Room Historic Centre of Florence - Kitchen - Free Wi-Fi - Air-conditioning - Housekeeping 9.4 Exceptional 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=22225007&PinnedHotelID=22225007&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment | Living area | 40-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/91000000/90760000/90751000/90750909/4a9f98c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Firenze Duomo Suite by Mmega Historic Centre of Florence - 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Free Wi-Fi - Air-conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=23500833&PinnedHotelID=23500833&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=97342159&PinnedHotelID=97342159&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=97342159,22225007,90750909,58062320,24138538) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - Mini-fridge - Soundproofed rooms ### Conveniences - Guidebooks - Luggage storage - Virtual front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) (for a fee) ### Outdoors - Terrace ### Accessibility - No lift - Tile flooring in room ### More - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Down comforter - Hypo-allergenic bedding - Memory foam mattress ### Bathroom - Bathtub or shower - Bidet - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch smart TV with digital channels - First-run films - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Espresso maker - Mini-fridge - Paper towels - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:00 PM Early check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 10:30 AM Late check-out subject to availability Express check-out available ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Housekeeping fee: EUR 15 per stay; may vary based on length of stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Property Registration Number IT048017B4GJ95ZP3I If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as PROVENZALE CASA Florence PROVENZALE CASA Affittacamere PROVENZALE CASA Affittacamere Florence ## Frequently asked questions ### Is PROVENZALE CASA pet-friendly? ### How much does it cost to stay at PROVENZALE CASA? ### How much is parking at PROVENZALE CASA? ### What time is check-in at PROVENZALE CASA? ### What time is check-out at PROVENZALE CASA? ### Where is PROVENZALE CASA located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## PROVENZALE CASA Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 8.8 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 28 8 - Good 8 6 - Okay 2 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Fernando 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was super well located and we felt very safe! It was super spacious and clean. 10/10! ##### Fernando Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Chad 25 Sept 2025 Liked: Amenities, property conditions & facilities The room was in a great location, within walking distance to many shops, restaurants and sights. It is located up a couple flights of stairs so be aware of that. The room was spacious and clean, however, a few large roaches came up through the toilet and scared my daughter. Overall, nice stay. ##### Chad Stayed 3 nights in Sep 2025 ### 8/10 Good #### Vanessa 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was very clean and spacious. A few things in the room were not working (outlets, espresso machine) but otherwise our accommodations were very comfortable. Check-in was a bit confusing…we finally figured out we had to check in at the clothing store just next door, and then wait for the store employee to assist a customer before she could show us to our room. Overall great location and walkable to all the major sites. Would stay here again! ![](https://a.travel-assets.com/ugc/hotel-reviews/6a8e5f37-4efa-4d25-9236-e7e77e347c4a-1757787996704.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/700881d8-5a44-4552-9389-66bdc183bdd7-1757787996794.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5aa11fe2-a7fc-4d66-b609-008e89fa6228-1757787995945.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vanessa Stayed 1 night in Sep 2025 ### 10/10 Excellent #### George 25 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities The apartment is amazing! Clean and beautiful ##### George Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Deneen 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Quiet. Good location ##### Deneen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### David 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to everything, great room. ##### David Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Rahul 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location and nice decor. Comfortable place. Saw a dead cockroach, and carry your own toiletries they didn't provide ##### Rahul Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Diana 3 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent location and room is better than pictures. Also, Raoul responded very quickly when contacting him for questions around the area. Highly recommended 👍 ##### Diana Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Dean 28 Mar 2025 Liked: Staff & service, amenities, property conditions & facilities The staff was great. The room was spacious and had everything you could possibly need. The room was clean and comfortable. You could walk to everything from this location. I would highly recommend this to anyone traveling to Florence. ##### Dean Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Dan 15 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Magnifico 5 nights. Very modern and good size. Good AC. One block from the river. Very comfortable bed and good towels. Very dark for sleeping. Good wifi. Very secure entry. ##### Dan Stayed 5 nights in May 2025 ### 10/10 Excellent #### Corby 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Big loft with a lot of space with small kitchen and comfy bed with all the amenities. Close to great shopping and dining and train station. Steep stairs to loft and initially confusing by checking in at clothing store. ##### Corby Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### hong 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is unbeatable. Only a few minutes walking from train station. Room and bathroom are super clean, newly renovated with elegant decoration. Bed is king size, with super comfortable mattress and blanket. We arrived earlier than check in time, we were able to keep our luggage in their store which is in the same building. Staffs are very friendly. We are very happy with our stay. Definitely will stay here again for our next trip in Florence. ##### hong Stayed 1 night in May 2025 ### 10/10 Excellent #### Geoffrey 10 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities What a great place to land. Quiet, clean and the host was always quick to respond. We hope to be back soon! ##### Geoffrey Stayed 4 nights in Oct 2024 ### 8/10 Good #### Dianne 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a great location and very walkable to the sights, train station and restaurants. Raoul and the other staff were very nice and responsive to our needs. The only thing is there is only one small window in the room but you're likely only in the room to sleep. So it's all good. 😊 ##### Dianne Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### ali 14 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location especially for the price. Never more than 15 minutes from an attraction around the area. Large,great for a couple. Was very accommodating considering we came after check in time. Made the stay very easy ##### ali Stayed 4 nights in May 2024 ### 10/10 Excellent #### Daniela 26 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful apartment! Very clean and comfortable! It is very close to all sights we visited during our stay. We were always a 5-15 minute walk from any dining options we wanted to try or tourist stops. We were able to walk from the train station. Would love to stay here again next time we visit Florence. ##### Daniela Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Adriana 21 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location, clean, and amazing customer service. Pictures match what you get. ##### Adriana Stayed 4 nights in Mar 2024 ### 8/10 Good #### James 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room was clean, quiet, and in a great location within walking distance of major sites. However, we experienced two “bumps” that knocked the rating down. We found Provenzale Casa easily. But it was not clear how to check in. We had received an email stating that check in was at Provenzale, which we assumed was the location of the room. It turned out that Provenzale is a clothing store next door to Provenzale Casa. This wasn’t clearly stated and led to a delay in checking in. The second problem was more distressing. We had an early flight out of the Florence airport. We had been told to leave the keys in the room. After removing our belongings from the room and placing them in the hallway near the top of the stairs, we discovered that the door to the stairway had been locked. Our keys were locked in our room, and we had no way to unlock the door. We were trapped in the hallway fifteen minutes before our taxi was due to arrive. We called Raoul (the emergency contact) but received a message that he wasn’t available. A sign on the door informed guests not to lock the door. On any other day, the locked door would not have been a problem. But with our keys locked in our room, it was a major problem. We finally managed to wake the other guest (who we assume locked the door), and he unlocked the door. Despite this last minute problem, we enjoyed our stay at Provenzale Casa, and we would stay there again. ##### James Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Nilakshi 16 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel ##### Nilakshi Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Augusto 18 Sept 2025 Disliked: Staff & service, property conditions & facilities This is not for 3 people 1king bet and add a mattress on the floor, this is not appropriated. This is only for 2 persons. The nice is close to all. Not what expected ##### Augusto Stayed 3 nights in Sep 2025 ### 4/10 Poor #### Kristina 29 Sept 2025 Not what I booked. No windows, very loud noise ffrom construction upstairs non stop ##### Kristina Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Pamela L. 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great ##### Pamela L. Stayed 1 night in May 2025 ### 10/10 Excellent #### jordan 3 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great value for money and was close to everything, just wished the bed creaked less. Maybe i’m just a heavy guy. ##### jordan Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Alba 16 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Alba Stayed 3 nights in Oct 2024 ### 8/10 Good #### Hideo 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 街の中心にあり、立地がとてもよい。窓がなく、閉ざされたかんじがするが、部屋も狭くなく、よかった。布団がシーツなのが寒く、掛け布団があればよかった。 ##### Hideo Stayed 1 night in Sep 2025 ---