Title: NH Firenze Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # NH Firenze Hotel with a rooftop terrace, near Ponte Vecchio ![Property amenity](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/f4787d15.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Room, Terrace | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/38a916c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/46983b3d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/df348f1b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Local cuisine](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/3648a901.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies NH Firenze offers a quiet escape in central Florence with a rooftop terrace and garden. Enjoy authentic local dishes at the restaurant or relax by the seasonal pool. Free WiFi keeps you connected, and the staff earns praise for their attentive service. 8.6 Excellent ## Popular amenities - - - Bar - Gym - Parking available - Pet-friendly £135 includes taxes & fees 7 Nov - 8 Nov ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=2387&PinnedHotelID=2387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=2387&PinnedHotelID=2387&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=2387&PinnedHotelID=2387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=2387&PinnedHotelID=2387&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2387&PinnedHotelID=2387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2387&PinnedHotelID=2387&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2387&PinnedHotelID=2387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2387&PinnedHotelID=2387&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ![Standard Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/58639806.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.0 Good 11 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Eco-friendly toiletries Bidet Hairdryer Private bathroom - 172 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Standard Single Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/54b79ba8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Eco-friendly toiletries Bidet Hairdryer Private bathroom - 172 sq ft - Sleeps 1 - 1 Single Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/w3837h2556x3y4-4ded83aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 Adults + 2 Children) 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Eco-friendly toiletries Bidet Hairdryer Private bathroom - 249 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/0f46fb95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Adjoining Room, 2AD+2CH) ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Eco-friendly toiletries Bidet Hairdryer - 323 sq ft - Sleeps 4 - 1 Double Bed and 1 Queen Bed OR 2 Single Beds and 1 Double Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/0f46fb95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Adjoining Room 4 Adults) ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Eco-friendly toiletries Bidet Hairdryer - 323 sq ft - Sleeps 4 - 1 Double Bed and 1 Queen Bed OR 2 Single Beds and 1 Double Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/0f46fb95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Adjoining Room, extra bed 4AD+2CH) ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Eco-friendly toiletries Bidet Hairdryer - 323 sq ft - Sleeps 6 - 1 Double Bed and 1 Queen Bed OR 1 Double Bed and 2 Single Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/0f46fb95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Adjoining Room, extra bed 6 Adults) ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Eco-friendly toiletries Bidet Hairdryer - 323 sq ft - Sleeps 6 - 1 Double Bed and 1 Queen Bed OR 1 Double Bed and 2 Single Beds ![Superior Room, Terrace | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/38a916c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Terrace ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Eco-friendly toiletries Bidet Hairdryer Private bathroom - 301 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/0f46fb95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Eco-friendly toiletries Bidet Hairdryer Private bathroom - 301 sq ft - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/0f46fb95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Extra Bed 2 Adults + 1 Child) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Eco-friendly toiletries Bidet Hairdryer Private bathroom - 280 sq ft - Sleeps 3 - 1 King Bed and 1 Double Futon OR 2 Single Beds and 1 Double Sofa Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/0f46fb95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Extra Bed 3 adults) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Eco-friendly toiletries Bidet Hairdryer Private bathroom - 301 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![Junior Suite, Terrace (View) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/075c01b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Terrace (View) ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Separate bedroom Eco-friendly toiletries Bidet Hairdryer - 312 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/w3837h2556x3y4-4ded83aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (4 Adults) ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Eco-friendly toiletries Bidet Hairdryer Private bathroom - 323 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/2400/2387/w3837h2556x3y4-4ded83aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Eco-friendly toiletries Bidet Hairdryer Private bathroom - 323 sq ft - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70130000/70128100/70128094/bda10c39_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 25hours Hotel Florence Piazza San Paolino Historic Centre of Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 894 reviews £153 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Florence-Hotels-25hours-Hotel-Piazza-San-Paolino.h70128094.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=63df5075-a11f-4a3a-93d1-a938c86d9d4d&top_cur=GBP) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/970000/966500/966404/89abc62f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Adler Cavalieri Historic Centre of Florence - Spa - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-NH-Firenze.h2387.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-NH-Firenze.h2387.Hotel-Information) ## About the area Located in Santa Maria Novella, a neighbourhood in Florence, NH Firenze is in a shopping district and near a train station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Cathedral of Santa Maria del Fiore. Boboli Gardens and Galileo Museum - Institute and Museum of the History of Science are also worth visiting. [Visit our Florence travel guide](https://www.expedia.co.uk/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77579%2C11.23695&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aj1NO1jdq2f4PHoSCP3qHzucJjg=) Piazza Vittorio Veneto 4/A, Florence, FI, 50123 ### What's nearby - Piazza di Santa Maria Novella - 13 min walk - 0.7 miles - Cathedral of Santa Maria del Fiore - 6 min drive - 2.2 miles - Piazza del Duomo - 6 min drive - 2.2 miles - Ponte Vecchio - 7 min drive - 1.1 miles - Uffizi Gallery - 7 min drive - 1.1 miles ### Getting around - Porta al Prato - Leopolda Tram Stop - 3 min walk - Porta al Prato Station - 5 min walk - Peretola Airport (FLR) - 23 min drive ### Restaurants - ‪Bar Pasticceria Conti - ‬6 min walk - ‪Casa Ciabattini - ‬5 min walk - ‪Trattoria Baldini - ‬5 min walk - ‪Montebello Splendid Hotel Florence - ‬6 min walk - ‪Arnold's - ‬5 min walk ## About this property ### NH Firenze Upscale hotel near Ponte Vecchio Close to Basilica of Santa Maria Novella and Central Market, NH Firenze provides a poolside bar, a rooftop terrace and a garden. The on-site local cuisine restaurant, NH Firenze, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - An electric car charging station, a front desk safe and multilingual staff - Smoke-free property, a banquet hall and tour/ticket information - Guest reviews say great things about the helpful staff Room features All 152 rooms offer comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - Reusable coffee/tea filters, recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and bidets - 40-inch flat-screen TVs with satellite channels - Eco-friendly cleaning products, daily housekeeping and desks ## Similar properties ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/24000000/23200000/23198300/23198289/fdc60d68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Social Hub Florence Lavagnini San Lorenzo - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,244 reviews £94 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=23198289&PinnedHotelID=23198289&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/90000000/89040000/89035100/89035039/72f32f77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IQ Hotel Firenze Historic Centre of Florence - Pool - Hot tub - Spa - Free WiFi 9.6 Exceptional 1,003 reviews £128 includes taxes & fees 10 Nov - 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3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=17851&PinnedHotelID=17851&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/2000000/1600000/1593300/1593256/d315d5b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel Firenze by Marriott Santa Maria Novella - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 777 reviews £157 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1593256&PinnedHotelID=1593256&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Secured, covered parking on site (EUR 35 per day) ### Food and drink - Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 12 to 32 for adults and EUR 6 to 10 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Narciso Restaurant - Narciso Rooftop Terrace - NH Firenze ### Things to do - Bicycle rentals - Bicycle storage - Gym - Seasonal outdoor pool ### Family friendly - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 1,442 square feet of conference space - 9 meeting rooms - Business centre ### Outdoors - Garden - Rooftop terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (90 centimetre wide door) - Wheelchair accessible (may have limitations) ### More - 1 building - 100% renewable energy - 6 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Pillow menu ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 40-inch flat-screen TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request. ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 19 September to 1 June: - Swimming pool ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 25 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 25 kg per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 12 to 32 for adults and EUR 6 to 10 for children - Covered self-parking fee: EUR 35 per day - Pet fee: EUR 25 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017A1FOG7WU8P If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from June to September Pool access available from 10:00 AM to 6:00 PM Only registered guests are allowed in the guestrooms ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as NH Firenze NH Firenze Florence NH Firenze Hotel NH Firenze Hotel Florence Florence Nh Hotel Nh Florence Hotel Florence Nh Hotel Florence NH Firenze Hotel NH Firenze Florence NH Firenze Hotel Florence ## Frequently asked questions ### Does NH Firenze have a pool? > Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 6:00 PM. The swimming pool is closed seasonally each year from September 19 until June 1. ### How much does it cost to stay at NH Firenze? > As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at NH Firenze on 7 Nov 2025 start from £134.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Florence-Hotels-NH-Firenze.h2387.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is NH Firenze pet-friendly? > Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees. ### How much is parking at NH Firenze? > Self-parking is available for EUR 35 per day. ### What time is check-in at NH Firenze? > Check-in start time: 3 PM; check-in end time: anytime. ### What time is check-out at NH Firenze? > Checkout is at 11:00 AM. ### Where is NH Firenze located? > Located in Santa Maria Novella, this hotel is within a 15-minute walk of Arno River and Piazza di Santa Maria Novella. Ponte Vecchio and Uffizi Gallery are also within 1 mile (2 km). Porta al Prato - Leopolda Tram Stop and Porta al Prato Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## NH Firenze Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 443 8 - Good 334 6 - Okay 95 4 - Poor 29 2 - Terrible 11 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.2/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 8/10 Good #### Maggie 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good area to stay ##### Maggie Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Marc 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a nice hotel, costco recommended, nice rooftop pool with a beautiful view of Florence Italy, decent buffet breakfast with a lot if choices ![](https://a.travel-assets.com/ugc/hotel-reviews/8e86279c-7502-47b2-95c0-b30df3093c1d-1756731761429.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marc Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Afshin 15 Aug 2025 Liked: Amenities Very good hotel in a good location. Excellent overall for the price. ##### Afshin Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Lauren 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pool was amazing. Entire staff was incredible! ##### Lauren Stayed 5 nights in Jul 2025 ### 8/10 Good #### Damon 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy walk from train station. Quiet, but safe area. Hallways were a bit damp and carpets need a refresh. Breakfast was good with efficient service. Very good hotel, but nothing that really stands out. ##### Damon Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Michael 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent space for a family of three. Great bathroom and air conditioning was great. Kept the room very cold which is needed after wandering Firenze in August. ##### Michael Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Whitney 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Top notch staff who were attentive and very helpful. I would definitely recommend this place! ##### Whitney Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Tony 8 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities It’s quite a bit walking to train station or nearby restaurants ##### Tony Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Araceli 17 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent location. Friendly, clean and quiet!! ##### Araceli Stayed 2 nights in May 2025 ### 10/10 Excellent #### Rebeca 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would recommend this hotel for its convenience, it was a 15 minute walk to the train station and right along the river. It was also a 15 minute driver from the airport and walkable to all major attractions in Florence. The room itself was pretty standard, nothing out of the ordinary but we did enjoy the breakfast buffet in the morning. We didn’t get a chance to use the pool but it was nice knowing there was one available if we needed it. For the price, I think this hotel was worth it. ##### Rebeca Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Damian 15 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities Nice hotel with great breakfast but the car parks nearby were not safe and the carpets in corridors were really dirty ##### Damian Stayed 1 night in Jul 2025 ### 4/10 Poor #### Luca 28 Jun 2025 Liked: Cleanliness Disliked: Amenities We chose this location for the convenience and because we are familiar with it. However it is rather expensive for what it offers ##### Luca Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Fatu 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Upkeep of the hotel and it's cleaning up is excellence. Professional staff and very helpful. ##### Fatu Stayed 1 night in Jun 2025 ### 8/10 Good #### Hector Humberto 2 Jun 2025 Liked: Staff & service, amenities, property conditions & facilities Not the best location, but still convinient, great room. ##### Hector Humberto Stayed 3 nights in May 2025 ### 10/10 Excellent #### huong thanh 2 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and very convenient to get to the centre, to the restaurants, museums and rail station and airport. About 20 mins drive from the airport, 15mins walk to the main rail station or 20mins walk along the river to the OLD Bridge. Great view if you are walking along the river. Also great customer service by all the staff. Although the swimming pool is on the small size but the view of the city from the roof top made up for it. I would recommend this hotel if you are going to Florence for a short stay. ![View from rooftop bar/swimming pool.](https://a.travel-assets.com/ugc/hotel-reviews/e477be97-56ac-45c2-afe9-0e95b08715e2-1754138289617.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from river, which is just 2 mins from hotel.](https://a.travel-assets.com/ugc/hotel-reviews/879c68f1-6dd4-4d47-8c15-9f70ffe6bf7a-1754138289808.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### huong thanh Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Paula 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful Hotel great staff. Pedro who manages the dining area was amazing!! Such a great guy and always willing to help with whatever needed. Excellent service. Also, wanted to mention Theam who was also amazing! He assisted us with whatever we needed and always greeted us with a smile. The breakfast was really good as well. Overall, great stay. ##### Paula Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Philipp 20 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very good Hotel for my holiday in Firenze. ##### Philipp Stayed 6 nights in Mar 2025 ### 6/10 Okay #### Emily 20 Jun 2025 Liked: Cleanliness There needs to be more staff at the front desk and the pool needs to be open longer than 6pm. ##### Emily Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Magnus 12 Jul 2025 Liked: Amenities Disliked: Cleanliness Overall, our stay was well below expectations given the hotel's rating/stars. The cleanliness and the rooms were below standard. They had not prepared the rooms as family rooms, so everything was missing. Unfortunately, despite the hotel's good central location and polite staff, it did not meet even basic standards. ##### Magnus Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Muthuswamy 15 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel to spend the vacation ##### Muthuswamy Stayed 3 nights in Feb 2024 ### 4/10 Poor #### Anggun 27 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Poor service, ##### Anggun Stayed 3 nights in Jul 2025 ### 8/10 Good #### SAMUEL JAMIE GUY 17 Aug 2025 Disliked: Cleanliness Long hair (not mine or my partner’s) left on the wall in the bathroom. Wanted to get food on night, no space in the restaurant but staff told us to go outside the hotel and find somewhere to eat rather than arranging food to come to our room. Good AC in the rooms Some of the staff were kind and welcoming like at the breakfast and the check in but the staff at the pool restaurant/bar was unhelpful and unkind. Pool tiles frustrating only open 10:30am-18.00 so you can’t use the pool early morning or in the evening after a day out sight seeing. Rather disappointing-could be better! ![](https://a.travel-assets.com/ugc/hotel-reviews/7b844519-a369-42ec-8709-f31cba054707-1755467093682.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SAMUEL JAMIE GUY Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Vivart 28 Aug 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities We stayed here for 2 nights, and while the hotel had some positives, unfortunately the room setup made the stay uncomfortable. The biggest issue was the bed — you could feel the springs all over, and every time someone turned, it squeaked loudly, enough to wake the partner. The sofa bed wasn’t much better; the mattress was extremely thin, and if you sat near the edge, it felt like you could fall in. The bathroom looked nice and clean, but the shower setup was odd. There was a faucet positioned right in the middle of the tub, directly where you stand to use the shower, which made it awkward to use. On the positive side, the hotel itself was clean and the staff were very friendly and welcoming, which we appreciated. Overall, while the service and cleanliness were good, the poor bed quality and strange bathroom design really affected our comfort. ##### Vivart Stayed 2 nights in Aug 2025 ### 8/10 Good #### Arnoud 12 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very well located to the city center and easy reachable from the autostrada. Very friendly service at the reception. Rooms on then last floor have a great view over the river and city. ##### Arnoud Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Viviane 23 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities Nice property and good location! 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