Title: Hotel Palazzo Benci Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2692796&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palazzo Benci Florence's sweet life unfolds at this charming hotel, where guests find themselves surrounded by iconic landmarks including the Cathedral of Santa Maria del Fiore ## Photo gallery for Hotel Palazzo Benci ![Lobby lounge - Hotel Palazzo Benci (Florence)](https://images.trvl-media.com/lodging/3000000/2700000/2692800/2692796/e1db059a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Hotel Palazzo Benci (Florence)](https://images.trvl-media.com/lodging/3000000/2700000/2692800/2692796/3baa0589.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Palazzo Benci (Florence)](https://images.trvl-media.com/lodging/3000000/2700000/2692800/2692796/df1a932e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard - Hotel Palazzo Benci (Florence)](https://images.trvl-media.com/lodging/3000000/2700000/2692800/2692796/a87e5a9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Hotel Palazzo Benci (Florence)](https://images.trvl-media.com/lodging/3000000/2700000/2692800/2692796/dd1ece87.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Palazzo Benci in Florence offers a peaceful retreat with continental breakfast in a charming garden. Unwind at the bar after sightseeing, and stay connected with free WiFi. The concierge desk helps arrange tours to explore the city's treasures. ## Reviews 8.0 Very good ## Popular amenities - Free Wi-Fi - Air-conditioning - Parking available - Bar - Room service ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2692796&PinnedHotelID=2692796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2692796&PinnedHotelID=2692796&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=2692796&PinnedHotelID=2692796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=2692796&PinnedHotelID=2692796&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2692796&PinnedHotelID=2692796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2692796&PinnedHotelID=2692796&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2692796&PinnedHotelID=2692796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2692796&PinnedHotelID=2692796&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Single Room ![Single Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2700000/2692800/2692796/bd1e39f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Blackout curtains Bidet Private bathroom Hairdryer - 129 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Double Room ![Double Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2700000/2692800/2692796/40548a0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.4 Very good 10 reviews ### Highlights Soundproofed Air conditioning Smart TV Blackout curtains Bidet Private bathroom Hairdryer Minibar - 194 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Classic Triple Room ![Classic Triple Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2700000/2692800/2692796/6eab335e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Triple Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Smart TV Blackout curtains Bidet Private bathroom Hairdryer Minibar - 194 sq ft - Sleeps 3 - 3 Single Beds OR 1 Queen Bed and 1 Single Bed ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/2000000/1460000/1456400/1456324/24ba24e6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Leonardo Da Vinci Santa Maria Novella - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 9.0 Wonderful 735 reviews £96 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Florence-Hotels-Hotel-Leonardo-Da-Vinci.h1456324.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=b2ffccf9-164e-429f-86b2-83be5a1e108f&top_cur=GBP) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/810000/803000/802938/dbed4e88_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Il Malaspina Historic Centre of Florence - 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Free Wi-Fi - Air-conditioning - Breakfast available - Parking available 9.8 Exceptional 606 reviews £121 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Florence-Hotels-Milu-Hotel.h15495681.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=b2ffccf9-164e-429f-86b2-83be5a1e108f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Palazzo-Benci.h2692796.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Palazzo-Benci.h2692796.Hotel-Information) ## About the area Located in Historic Centre of Florence, a neighbourhood in Florence, Hotel Palazzo Benci is in a shopping district and near a train station. Uffizi Gallery and Pitti Palace are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Piazza della Signoria. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. Spend some time exploring the area's activities, including segway rentals/tours. [Visit our Florence travel guide](https://www.expedia.co.uk/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77502%2C11.25300&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VzVmz5PU2cXi2Y4a6hcwQnn9yjU=) Piazza Di Madonna Degli Aldobrandini 3, Florence, FI, 50123 ### What's nearby - Central Market \- 3 min walk \- 0.2 miles - Cathedral of Santa Maria del Fiore \- 3 min walk \- 0.2 miles - Piazza di Santa Maria Novella \- 3 min walk \- 0.2 miles - Piazza del Duomo \- 5 min walk \- 0.3 miles - Basilica of Santa Maria Novella \- 5 min walk \- 0.3 miles ### Getting around - Unità Tram Stop - 4 min walk - Florence (ZMS-Santa Maria Novella Train Station) - 8 min walk - Peretola Airport (FLR) - 24 min drive ### Restaurants - ‪Alibi Craft Beer & Kitchen - ‬1 min walk - ‪Ciro & Sons - ‬1 min walk - ‪Lorenzo de'Medici - ‬2 min walk - ‪Impressione Chongqing - ‬2 min walk - ‪Konnubio - ‬1 min walk ## About this property ### Hotel Palazzo Benci Hotel near Cathedral of Santa Maria del Fiore A short walk from Piazza di Santa Maria Novella and Uffizi Gallery, Hotel Palazzo Benci provides free continental breakfast, a coffee shop/cafe and a garden. In addition to a bar, guests can connect to free in-room WiFi. Additional perks include: - Valet parking (surcharge), a front desk safe and a lift - A TV in reception, a 24-hour front desk and concierge services - Tour/ticket information, multilingual staff and laundry services Room features All guest rooms at Hotel Palazzo Benci offer comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Bidets, free toiletries and hairdryers - 42-inch Smart TVs with digital channels - Daily housekeeping, desks and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/3000000/2730000/2729200/2729109/0f72c286.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rosso 23 Historic Centre of Florence - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,000 reviews £101 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2729109&PinnedHotelID=2729109&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/920000/916600/916587/62af9b04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Domus Florentiae Historic Centre of Florence - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym 8.0 Very good 288 reviews £79 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=916587&PinnedHotelID=916587&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/470000/460500/460431/669d015e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Martelli Historic Centre of Florence - 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Breakfast included - Free Wi-Fi - Air-conditioning - Parking available 8.4 Very good 242 reviews £80 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=7943352&PinnedHotelID=7943352&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available from 7:30 AM to midnight; EUR 30 per day; reservations required - Valet parking on site (EUR 30 per day) - Limited on-site valet parking - Onsite parking options include a garage ### Food and drink - Free continental breakfast available daily 7:30 AM to 10 AM - A bar/lounge - A coffee shop/cafe ### Things to do - TV in common areas ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Handrails in stairways - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair-accessible path to lift ### More - 4 floors - Built in 1562 - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Towels provided ### Entertainment - 42-inch smart TV with digital channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk - Free local calls - Free long-distance calls - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: EUR 30 per day - Nearby parking fee: EUR 30 per day (328 ft away; open 7:30 AM to midnight) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017A1VQS59YOU If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Palazzo Benci Palazzo Benci Florence Palazzo Benci Hotel Palazzo Benci Hotel Florence Hotel Palazzo Benci Florence Hotel Palazzo Benci Hotel Palazzo Benci Hotel Hotel Palazzo Benci Florence Hotel Palazzo Benci Hotel Florence ## Frequently asked questions ### Is Hotel Palazzo Benci pet-friendly? ### How much is parking at Hotel Palazzo Benci? ### What time is check-in at Hotel Palazzo Benci? ### What time is check-out at Hotel Palazzo Benci? ### Where is Hotel Palazzo Benci located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Palazzo Benci Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 82 8 - Good 89 6 - Okay 45 4 - Poor 10 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Angela 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful renovated property with original details & perfect location. Clean room & excellent staff, & great breakfast ![](https://a.travel-assets.com/ugc/hotel-reviews/15451b3a-429c-469a-a0ca-364850b96cc0-1767019787015.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angela Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Samuel 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Samuel Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Ethan 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed my stay here for a few reasons. Great location, very friendly staff, and excellent food options and activities near by. ##### Ethan Stayed 2 nights in Aug 2025 ### 8/10 Good #### Jaswant 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location. Easy to access all tourist sites. ##### Jaswant Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Luz 15 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is an excellent location, it is in the heart of Florence. It is Surrounded by execellent restaurants and tractorias and not to far from the train station ##### Luz Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Brian Mark 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good staff. Good breakfest. Great location for dinning ,shopping, tourist activities. ##### Brian Mark Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Maz 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good breakfast nice bed clean and staff friendly my only little quip would be no kettle in the room otherwise 10/10 ##### Maz Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Nahoko 20 Oct 2025 Disliked: Cleanliness, property conditions & facilities We had bed bugs that ruined our experience ##### Nahoko Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### gabe g 27 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location! ##### gabe g Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### DEBORAH 13 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel in perfect location Great hotel in a perfect location close to all the sights and train station. The staff were helpful and friendly. Breakfast was good and our room was very comfortable. Highly recommend ##### DEBORAH Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Lorun 24 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would definitely book here again. ##### Lorun Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Jenny 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely 3 night stay. Booked a single but was given a double which was a nice surprise. Room was clean and nicely decorated. Bed was very comfortable and the shower had great water pressure. Really well situated. A five minute walk from the tra ##### Jenny Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Robert 3 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### perfect room convenient location friendly staff ##### Robert Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Reem 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice property near the train station ,the room was clean and very quiet ##### Reem Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Michael 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is in an excellent location in Florence. It’s five mins walk to the duomo and most all other tourist attractions. The area around the hotel is full of amazing restaurants and bars. The hotel itself is brilliant. Rooms spotless and nicely furnished. We were on fourth floor snd had a double room. Bed was comfortable and everything was clean. Breakfast was limited but again very nice. Room the breakfast is in is stunning with a beautiful arch. Would highly recommend and is totally worth what you pay for it. Also recommend the bar across the street as well! ##### Michael Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Daniela Luciana 5 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay. Perfect location. Everything perfect. Room was small but cosy. Stuff is very frindly and helpfull. Breakfast good. Location is perfect. Right in historic down town. ##### Daniela Luciana Stayed 2 nights in Jun 2024 ### 8/10 Good #### Hemsa 3 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff,, smells after rain ##### Hemsa Stayed 1 night in Sep 2024 ### 8/10 Good #### Martin 15 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to everything ##### Martin Stayed 10 nights in Jun 2024 ### 10/10 Excellent #### Angela 27 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decent 3 star hotel in the heart on Firenze Excellent location. Excellent staff. A decent 3 star hotel. In breakfast there could be some more options in hot products such as bacon, scrambled eggs or fried eggs. ##### Angela Stayed 2 nights in Jan 2023 ### 2/10 Terrible #### Skylar 1 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities My partner and I felt extremely uncomfortable during our stay. The receptionist, Boubicar, was clearly homophobic and treated us with disrespect. When I reported this to the manager, she was dismissive and didn’t seem to care. I would not recommend this hotel, especially to LGBTQ guests. ##### Skylar Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### WOOJIN 11 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Everything is okay. Everything is okay. All staffs are friendly and speak English well. Location is good. ![](https://a.travel-assets.com/ugc/hotel-reviews/BF4C22288B6B11C2FC9A72BA9909CD04F06C3A601662922761689.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D1771AEF4E13A125A24B441E6E0C863CEFA985E71662922761730.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E03ED5248C51E057B7C1147072CB90BC2C9958741662922761815.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/61837968E28DEE0C484EA2D41B0F414B1BDC73771662922761888.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### WOOJIN Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### deborah 25 Jun 2022 Liked: Cleanliness, amenities, property conditions & facilities Courteous staff. Clean rooms ##### deborah Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Zygmunt 14 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed my stay at the Palazzo Benci very much. The staff were excellent and efficient without being obtrusive. Always willing to help. The room was perfect for my purposes and was clean and very comfortable. Most of the staff spoke English and so communication was not a problem. I would like to thank them all for making my stay so enjoyable. ##### Zygmunt Stayed 5 nights in Oct 2024 ### 8/10 Good #### Robson 24 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Vera good Regarding the comfort of the room, I did not classify it as excellent only because there was no air conditioning available. The reception informed me that they do not have it at this time of year, but the room gets very hot even on cold days when we close the windows to sleep. ##### Robson Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Carol 6 Oct 2022 Liked: Cleanliness, staff & service, amenities All common areas were immaculate and welcoming. The triple room I booked had three single beds squeezed into it with little floor space-should have been a single, or double at the most! Bathroom was barely big enough for one person. The flushing mechanism on the toilet was broken so that it ran full flush continuously. The front desk said they were unable to do anything about it because it was a weekend. They did manage to make it less bad, but still a problem. When I asked for compensation of some kind, I was told no. ##### Carol Stayed 2 nights in Sep 2022 ## Expedia's Latest Trends ### Hotels > [Grand Hotel Adriatico](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Adriatico.h21881.Hotel-Information) > > [The Social Hub Florence Lavagnini](https://www.expedia.co.uk/Florence-Hotels-The-Social-Hub-Florence-Lavagnini.h23198289.Hotel-Information) > > [Grand Hotel Minerva](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Minerva.h582298.Hotel-Information) > > [AC Hotel Firenze by Marriott](https://www.expedia.co.uk/Florence-Hotels-AC-Hotel-Firenze-By-Marriott.h1593256.Hotel-Information) > > [Forte16 View & Spa](https://www.expedia.co.uk/Florence-Hotels-Forte16.h8071708.Hotel-Information) > > [Monna Lisa](https://www.expedia.co.uk/Florence-Hotels-Hotel-Monna-Lisa.h1230.Hotel-Information) > > [Hotel Atlantic Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Atlantic-Palace.h45737.Hotel-Information) > > [Hotel Indigo Florence by IHG](https://www.expedia.co.uk/Florence-Hotels-Hotel-Indigo-Florence.h7597.Hotel-Information) > > [B&B Hotel Firenze Pitti Palace al Ponte Vecchio](https://www.expedia.co.uk/Florence-Hotels-Hotel-Pitti-Palace-Al-Ponte-Vecchio.h17378.Hotel-Information) > > [Hotel La Scaletta Al Ponte Vecchio](https://www.expedia.co.uk/Florence-Hotels-Hotel-La-Scaletta-Florence.h1604285.Hotel-Information) > > [QK Costa58 Home Tower](https://www.expedia.co.uk/Florence-Hotels-QK-Costa58-Home-Tower.h21056347.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.co.uk/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [Cellai Boutique Hotel](https://www.expedia.co.uk/Florence-Hotels-Cellai-Boutique-Hotel.h6167.Hotel-Information) > > [La Torre Del Cestello](https://www.expedia.co.uk/Florence-Hotels-La-Torre-Del-Cestello.h11925245.Hotel-Information) > > [Mercure Firenze Centro](https://www.expedia.co.uk/Florence-Hotels-Mercure-Firenze-Centro.h9727633.Hotel-Information) > > [Croce Di Malta Hotel](https://www.expedia.co.uk/Florence-Hotels-Croce-Di-Malta-Hotel.h17851.Hotel-Information) > > [Hotel Machiavelli Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Machiavelli-Palace.h521248.Hotel-Information) > > [Corona D'italia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [Hotel Ville sull'Arno](https://www.expedia.co.uk/Florence-Hotels-Hotel-Ville-SullArno.h521255.Hotel-Information) > > [Casual Rinascimento Firenze Hotel](https://www.expedia.co.uk/Florence-Hotels-Casual-Rinascimento-Firenze-SPA.h89410886.Hotel-Information) > > [Orto De Medici Hotel](https://www.expedia.co.uk/Florence-Hotels-Orto-De-Medici-Hotel.h849839.Hotel-Information) > > [Hotel La Fortezza](https://www.expedia.co.uk/Florence-Hotels-Hotel-La-Fortezza.h899824.Hotel-Information) > > [c-hotels Ambasciatori](https://www.expedia.co.uk/Florence-Hotels-C-Hotels-Ambasciatori.h1829.Hotel-Information) > > [Hotel Kraft](https://www.expedia.co.uk/Florence-Hotels-Hotel-Kraft.h27795.Hotel-Information) > > [Hotel Cantoria](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cantoria.h10939902.Hotel-Information) > > [MH Florence Hotel & Spa](https://www.expedia.co.uk/Florence-Hotels-MH-Florence-Hotel-Spa.h13066303.Hotel-Information) > > [Velona's Jungle Luxury Suites](https://www.expedia.co.uk/Florence-Hotels-Velonas-Jungle-Luxury-Suites.h16306284.Hotel-Information) > > [Hotel Santa Maria Novella](https://www.expedia.co.uk/Florence-Hotels-Hotel-Santa-Maria-Novella.h920451.Hotel-Information) > > [Palazzo Lorenzo Hotel Boutique & Spa](https://www.expedia.co.uk/Florence-Hotels-Palazzo-Lorenzo-Hotel-Boutique-Spa.h15547248.Hotel-Information) ---