Title: Hotel Gioia Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1222&destination=Florence%2C+Tuscany%2C+Italy&selected=521249&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Gioia Art and history surround travelers at this downtown Florence hotel, where the helpful staff provides excellent service for unwinding after a day of exploration ## Photo gallery for Hotel Gioia ![Front of property - Hotel Gioia (Florence)](https://images.trvl-media.com/lodging/1000000/530000/521300/521249/d5640348.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, desk, laptop workspace - Hotel Gioia (Florence)](https://images.trvl-media.com/lodging/1000000/530000/521300/521249/2a737246.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Quadruple Room, 1 Bedroom, Ensuite | Minibar, in-room safe, desk, laptop workspace - Hotel Gioia (Florence)](https://images.trvl-media.com/lodging/1000000/530000/521300/521249/e2fbfd62.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Hotel Gioia (Florence)](https://images.trvl-media.com/lodging/1000000/530000/521300/521249/bd5b9d29.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Gioia (Florence)](https://images.trvl-media.com/lodging/1000000/530000/521300/521249/ffdec1fe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Gioia, in the heart of Historic Center - Downtown, offers a warm welcome with a breakfast buffet and cozy bar. Enjoy in-room WiFi, dry cleaning, and luggage storage while exploring nearby treasures like the Uffizi Gallery and Cathedral of Santa Maria del Fiore. ## Reviews 8.0 Very good ## Popular amenities - Breakfast included - Free Wi-Fi - Air-conditioning - Bar - Laundry room - Room service £152 includes taxes & fees 19 Apr - 20 Apr ## Room options ### Check availability for these dates Tonight [Apr 1 - Apr 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=521249&PinnedHotelID=521249&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=521249&PinnedHotelID=521249&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 2 - Apr 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=521249&PinnedHotelID=521249&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=521249&PinnedHotelID=521249&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=521249&PinnedHotelID=521249&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=521249&PinnedHotelID=521249&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=521249&PinnedHotelID=521249&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=521249&PinnedHotelID=521249&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Double or Twin Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/530000/521300/521249/ea20363c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 8.0 Very good 1 review - 183 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Superior Double Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/530000/521300/521249/a85c970d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 1 review - 172 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Triple Room ![Triple Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/530000/521300/521249/d898b4a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - 215 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ### View all photos for Single Room ![Single Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/530000/521300/521249/0008ad4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room - 118 sq ft - Sleeps 1 - 1 Large Single Bed ### View all photos for Classic Quadruple Room, 1 Bedroom, Ensuite ![Classic Quadruple Room, 1 Bedroom, Ensuite | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/530000/521300/521249/e2fbfd62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Quadruple Room, 1 Bedroom, Ensuite 8.0 Very good 3 reviews - 377 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds OR 4 Single Beds ### View all photos for Double Room, 2 Single Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/530000/521300/521249/2c197b5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Single Beds - 183 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Breakfast, lunch and dinner served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18200/18192/c3b84c5e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Starhotels Tuscany Florence - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,000 reviews £135 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Florence-Hotels-Starhotels-Tuscany.h18192.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=ce9fd39e-2431-49d8-8643-229cc16e7964&top_cur=GBP) Ad ![Studio Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/60000/54200/54104/ecd15007.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Paris Historic Centre of Florence - 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Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 219 reviews £386 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Florence-Hotels-Floren-Hotel.h105802774.Hotel-Information?chkin=2026-4-2&chkout=2026-4-3&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=ce9fd39e-2431-49d8-8643-229cc16e7964&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Gioia.h521249.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Gioia.h521249.Hotel-Information) ## About the area Located in Historic Centre of Florence neighbourhood, Hotel Gioia is connected to a railway/underground station. Gallery of the Academy of Florence and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Looking to enjoy an event or a game while in town? See what's happening at Stadio Artemio Franchi or Coverciano. [Visit our Florence travel guide](https://www.expedia.co.uk/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77639%2C11.25689&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xczL7ACrnk6OjXA53aMctObnP_Y=) Via Cavour 25, Florence, FI, 50129 ### What's nearby - ![Central Market](https://images.trvl-media.com/place/6075422/b7f4340f-294e-4171-9446-7c83e564545b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Central Market 3 min walk \- 0.2 miles - ![Gallery of the Academy of Florence](https://images.trvl-media.com/place/1222/2a60321a-8bf8-4a37-bfe3-c8ca6a5a22b6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gallery of the Academy of Florence 3 min walk \- 0.2 miles - ![Piazza del Duomo](https://images.trvl-media.com/place/508338/afd0d3ff-161f-4203-9580-7a3e1e60578d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza del Duomo 5 min walk \- 0.3 miles - ![Cathedral of Santa Maria del Fiore](https://images.trvl-media.com/place/501046/58cc313e-b63c-4e3e-825f-1235037a9d48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of Santa Maria del Fiore 5 min walk \- 0.3 miles - ![Piazza di Santa Maria Novella](https://images.trvl-media.com/place/6167447/7f4e9e58-353d-4a42-8920-7d465f5e16de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza di Santa Maria Novella 7 min walk \- 0.4 miles ### Getting around - San Marco University Tram Stop 3 min walk - Florence (ZMS-Santa Maria Novella Train Station) 12 min walk - Peretola Airport (FLR) 25 min drive ### Restaurants - McDonald's 1 min walk - Oliandolo 3 min walk - Shake Café 1 min walk - Gran Caffé San Marco 3 min walk - simBIOsi 2 min walk ## About this property ### Hotel Gioia Hotel near Piazza del Duomo A short walk from Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella, Hotel Gioia provides a free breakfast buffet, dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi. You'll also find perks such as: - Concierge services, luggage storage and a front desk safe - Tour/ticket information, a 24-hour front desk and smoke-free property - A lift and multilingual staff - Guest reviews give top marks for the helpful staff Room features All guest rooms at Hotel Gioia have comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes. Other amenities include: - Bathrooms with showers and bidets - Flat-screen TVs with digital channels - Heating, daily housekeeping and desks ## Similar properties ![Studio Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/60000/54200/54104/ecd15007.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Paris Historic Centre of Florence - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.8 Excellent 1,008 reviews £209 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=54104&PinnedHotelID=54104&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2540000/2532900/2532899/b9927c89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maxim Axial Historic Centre of Florence - Free Wi-Fi - Air-conditioning - Breakfast available - Parking available 8.6 Excellent 1,000 reviews £174 includes taxes & fees 6 Apr - 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3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=96510073&PinnedHotelID=96510073&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/470000/460500/460431/669d015e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Martelli Historic Centre of Florence - Breakfast included - Free Wi-Fi - Air-conditioning - Parking available 7.6 Good 704 reviews £118 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=460431&PinnedHotelID=460431&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/910000/906200/906104/f831a1b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Porta Faenza Hotel Historic Centre of Florence - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 9.2 Wonderful 1,003 reviews £163 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=906104&PinnedHotelID=906104&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=521249&PinnedHotelID=521249&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=521249,54104,2532899,2541615,1188951) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Offsite parking; discounts available ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:30 AM - A bar/lounge - Snack bar/deli ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - Lift ### More - Smoke-free property ## Room amenities ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Minibar - Room service ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: noon; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Guests driving to the property should contact this property in advance (e.g. directions) For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017A1P9TJJWWS If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Gioia Florence Gioia Hotel Hotel Gioia Hotel Gioia Florence Gioia Hotel Florence Hotel Gioia Hotel Hotel Gioia Florence Hotel Gioia Hotel Florence ## Frequently asked questions ### Is Hotel Gioia pet-friendly? ### How much does it cost to stay at Hotel Gioia? ### How much is parking at Hotel Gioia? ### What time is check-in at Hotel Gioia? ### What time is check-out at Hotel Gioia? ### Where is Hotel Gioia located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Gioia Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 119 8 - Good 144 6 - Okay 50 4 - Poor 14 2 - Terrible 14 ## Reviews Verified ### 10/10 Excellent #### Verified traveller 20 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel has a good location for museums and istorical sites. ##### Verified traveller Stayed 7 nights in Nov 2023 Verified ### 10/10 Excellent #### cheryl 29 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location, very helpful front desk staff, great breakfast, and cool and comfortable with that AC! ##### cheryl Stayed 1 night in Jun 2024 Verified ### 8/10 Good #### Shae 11 May 2025 Liked: Cleanliness, staff & service Clean property in a decent neighborhood. The staff were very pleasant and they served a great breakfast. ##### Shae Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Jennifer 17 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed my say, the staff was pretty great! ##### Jennifer Stayed 3 nights in Jul 2024 Verified ### 6/10 Okay #### Carol 3 May 2025 Liked: Cleanliness, staff & service Simple hotel with a great central location. Room was basic, bed was very comfortable, bathroom was excellent. Staff were polite and helpful. Lift is small but helpful. Even with lift, stairs are necessary. Food for breakfast was average. ##### Carol Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Mario 26 Sept 2023 Liked: Cleanliness, property conditions & facilities, room comfort awesome staff. great attention. great room! 100% recommended ##### Mario Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Daniela 16 Nov 2023 Liked: Cleanliness, staff & service, amenities Pillows are very comfortable The walls are very thin, you can hear the couple next door fighting ##### Daniela Stayed 1 night in Nov 2023 Verified ### 10/10 Excellent #### Rosie 1 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This accomodation couldn’t be anymore convenient. From the daily breakfast(gluten free options) which was great.Hotel Gioia was in an amazing location. In the heart of Florence. Easy walk to restaurants, transportation to the local landmarks and attractions. We didn’t need to use any public transport till we left Florence. Clean and tidy and the staff are super friendly. One of our best stays while travelling in Europe. Thank you for the wonderful memories our family have made in this beautiful city. Would love to come back and stay here again. ##### Rosie Stayed 3 nights in Sep 2024 Verified ### 6/10 Okay #### Stephen 9 Jul 2025 Liked: Cleanliness, staff & service Very basic hotel in city of expensive hotels ##### Stephen Stayed 3 nights in Jun 2025 Verified ### 10/10 Excellent #### Thalinee 16 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice stay Thank you ##### Thalinee Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Ana 19 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient because is close to everything. ##### Ana Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Hannah 22 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Amazing amazing amazing stay!!! We had to book last minute after an issue with our planned VRBO stay, and the hotel staff were extremely friendly and accommodating. The hotels location was excellent and right near the major sites to see, as well as a clean & wonderful room. ##### Hannah Verified ### 10/10 Excellent #### Erik 23 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent place! Renovated and clean.Super friendly staff!!! ##### Erik Stayed 2 nights in May 2023 Verified ### 10/10 Excellent #### Lewis 6 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Super convenient - located right in the heart of the action in old Florence. Hotel staff was friendly and helpful. The place was clean and comfortable. Would definitely stay again. ##### Lewis Stayed 1 night in May 2023 Verified ### 8/10 Good #### Yasir 17 Apr 2023 Liked: Cleanliness, staff & service Disliked: Amenities I liked the staff as they were very respectful and helpful. ##### Yasir Stayed 2 nights in Apr 2023 Verified ### 8/10 Good #### Jianwei 5 Jul 2025 Liked: Cleanliness The breakfast is bare minimum. Not a lot of choices. The same fruits show up every day without new ones. ##### Jianwei Stayed 6 nights in Jun 2025 Verified ### 10/10 Excellent #### Sherry 29 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hidden gem next to Duomo Hidden gem right next to the famous Florence cathedral. Perfect for sightseeing as it is steps away. Safe, clean, comfortable and exceptional customer service. Highly recommend! ##### Sherry Stayed 2 nights in Jun 2023 Verified ### 2/10 Terrible #### Duanys 19 Jun 2025 Disliked: Cleanliness, property conditions & facilities Dirty ##### Duanys Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Keiko 10 Jun 2023 Liked: Property conditions & facilities I used it as a transit drop-off. The staff was kind and the service and facilities were comfortable. I would have liked to stay longer next time, thank you. ##### Keiko Stayed 2 nights in Jun 2023 Verified ### 10/10 Excellent #### Bernard 23 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Check was smooth - room somewhat small although bathroom had a modern design - limited tv stations ##### Bernard Stayed 1 night in Sep 2022 Verified ### 8/10 Good #### David 11 May 2025 Liked: Cleanliness, staff & service U ##### David Stayed 5 nights in May 2025 Verified ### 8/10 Good #### Verified traveller 24 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable hotel and good location Overall a good hotel and comfortable. The staff is very friendly and helpful. The rooms were clean and nice. The location is good as it is close to Florence Dome and other tourist attractions. A minor downside is navigating through the corridors to reach your room when you have luggage. There are multiple stairs that you have to take where the elevator doesn’t go so it makes it challenging But overall a good hotel ##### Verified traveller Stayed 2 nights in Jun 2023 Verified ### 4/10 Poor #### Alex 6 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities At the first day of stay, we’ve got a room which had no blankets. The room smelled terrible because the WC tank was leaking. The WC entrance was small and I knocked my head to the wall and it was painful. It was noisy too since the neighbour was singing « Happy birthday « at 2 am. We talked to the staff and they gave us a better room for the second night. I don’t recommend that hotel at all since it has very poor and cheap management. ##### Alex Stayed 2 nights in Sep 2025 Verified ### 2/10 Terrible #### Salem 30 Jun 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Terrible rooms Terrible dining area The shower switch was broken The view from the window is on dirt. ##### Salem Stayed 2 nights in Jun 2023 Verified ### 6/10 Okay #### Mimi 5 Oct 2025 Elevator was so super old and time consuming to take. Stairs were not too good to take! Breakfast was so in rush by staff and obviously quality was not the best! Shampoo was empty, which the following day on their service, they didn’t take care of that! City tax per person was 6 euro! Which I asked everywhere else is 5 euro, how come here is different ?she didn’t understand me because she was not talking English! Which I thought , hotel receptionist should know English! Idk ! Or maybe they know , when it comes to questions they pretend they don’t!! ##### Mimi Stayed 2 nights in Oct 2025 ### Expedia's Latest Trends ### Hotels > - [Palazzo Cini Luxury Rooms In Pisa](https://www.expedia.co.uk/Pisa-Hotels-Palazzo-Cini-Luxury-Rooms-In-Pisa.h33098596.Hotel-Information) > - [N°15 Santori Luxury Hotel](https://www.expedia.co.uk/Lucca-Hotels-N15-Santori-Luxury-Home.h18368134.Hotel-Information) > - [Numa Florence Vita](https://www.expedia.co.uk/Florence-Hotels-Numa-Vita-Apartments-Formerly-M7.h70495285.Hotel-Information) > - [Adults Only Resorts & Hotels in Tsilivi](https://www.expedia.co.uk/Tsilivi-Hotels-Adults-Only-Resorts.0-0-d6051731-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > - [Prato dei Miracoli Residenza d'Epoca](https://www.expedia.co.uk/Pisa-Hotels-Prato-Dei-Miracoli-Residenza-DEpoca.h107696957.Hotel-Information) > - [Hotels in Worcestershire](https://www.expedia.co.uk/Destinations-In-Worcestershire.d602292.Hotel-Destinations) > - [Residenza d'Epoca Relais I Miracoli](https://www.expedia.co.uk/Pisa-Hotels-Relais-I-Miracoli.h5663177.Hotel-Information) > - [Grand Universe La Residenza](https://www.expedia.co.uk/Lucca-Hotels-Grand-Universe-La-Residenza.h95296986.Hotel-Information) > - [The Social Hub Florence Belfiore](https://www.expedia.co.uk/Florence-Hotels-The-Social-Hub-Florence-Belfiore.h110550930.Hotel-Information) > - [Carla's Rooms with Private Bathroom & Kitchen](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Di-Carla-Con-Cucina-E-Bagno-Privato.h41356345.Hotel-Information) > - [Albergo Celide](https://www.expedia.co.uk/Lucca-Hotels-Albergo-Celide.h2541665.Hotel-Information) > - [LUCUS Exclusive B&B](https://www.expedia.co.uk/Lucca-Hotels-LVCVS-BB.h42105813.Hotel-Information) > - [Hotels in Lincolnshire](https://www.expedia.co.uk/Destinations-In-Lincolnshire.d6046222.Hotel-Destinations) > - [5 Star Hotels in Mirpur](https://www.expedia.co.uk/5Star-Mirpur-Dhaka-Hotels.s50-n553248633981724515-0.Travel-Guide-Filter-Hotels) > - [ Domus Nannini SPA - Belvedere Loggia - Palazzo Nannini](https://www.expedia.co.uk/Siena-Hotels-Domus-Nannini-SPA-Belvedere-Loggia-Palazzo-Nannini.h36017320.Hotel-Information) > - [Bella Vista Terrazza - Luxury Apartment in Lucca](https://www.expedia.co.uk/Lucca-Hotels-Bella-Vista-Terrazza-Luxury-Apartment-In-Lucca.h21126008.Hotel-Information) > - [Caravan Parks Angle](https://www.expedia.co.uk/Angle-Caravan-Parks.d3000012514-aaCaravanParks.Travel-Guide-Accommodation) > - [Lindos Royal Resort - All Inclusive](https://www.expedia.co.uk/Rhodes-Hotels-Lindos-Royal-All-Inclusive.h2802486.Hotel-Information) > - [Residenza Betta](https://www.expedia.co.uk/Florence-Hotels-Residenza-Betta.h2693233.Hotel-Information) > - [Palazzo Lorenzo Hotel Boutique & Spa](https://www.expedia.co.uk/Florence-Hotels-Palazzo-Lorenzo-Hotel-Boutique-Spa.h15547248.Hotel-Information) > - [Winery Hotels in San Jose](https://www.expedia.co.uk/San-Jose-Hotels-Winery-Hotels.0-0-d602703-tWineryHotels.Travel-Guide-Filter-Hotels) ### Flights ### Activities ### Packages > - [Thailand](https://www.expedia.co.uk/lp/theme-holidays/gay-friendly-holidays/178/Thailand) ### General ---