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"Good social bar area with pool table and games."

"The hotel experience was good with a wonderful breakfast.The only downside for us were the Bar prices which were exorbitant beyond belief. We were a party of 4 and decided to have a nightcap one evening and drank for 1 hour. The bill was beyond belief. Be warned These prices resemble those in Dubai. "

"We parked elsewhere... After a major let down from where we were ment to stay.. we found the grand and it was perfect for us ..clean and warm .. apart from bath not cleaned (I did it myself) everything was great ..we will be back ..."

"Great "

"Very helpful and approachable staff, clean pleasant room and super breakfast. We also enjoyed the bar meals. "

"Rooms were nice and big, I had a fab view across the water. Little dated and could do with a minor revamp, but that’s fine. Staff were nice in the hotel. Breakfast was very nice and good for the price (although dining room was a bit difficult to find) Service was slow in the bar area for evening meal, didn’t feel overly welcoming. Food was nice but they made a mistake with a nut allergy that I declared. This was handled really well by the manager - he was apologetic, handled it with the kitchen staff, and replaced & comped our meal. I was absolutely fine and I’m pleased with how it was managed in the end, but more attention needs to be given in the kitchen to stuff like this. Location was good, easy for us to walk to and from to get to everywhere we wanted to in York. "

"There was no parking but advertisement says parking , hotel room overlooking a building site , toilet smelling of drains , but apart from that the stay was good"

"Great hotel ,comfy beds excellent breakfast "

"Clean, efficient and great location."