Title: Pensione Bencistà Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=4941&destination=Fiesole%2C+Tuscany%2C+Italy&selected=4593870&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pensione Bencistà Morning coffee sets the pace at this family-friendly retreat, where guests can relax with a book or tackle the exciting ropes course ## Photo gallery for Pensione Bencistà ![Exterior - Pensione Bencistà (Fiesole)](https://images.trvl-media.com/lodging/5000000/4600000/4593900/4593870/16e7d121.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 Double Bed, City View | View from room - Pensione Bencistà (Fiesole)](https://images.trvl-media.com/lodging/5000000/4600000/4593900/4593870/789f9042.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, City View | View from room - Pensione Bencistà (Fiesole)](https://images.trvl-media.com/lodging/5000000/4600000/4593900/4593870/02f468b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Pensione Bencistà (Fiesole)](https://images.trvl-media.com/lodging/5000000/4600000/4593900/4593870/5fb305fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Pensione Bencistà (Fiesole)](https://images.trvl-media.com/lodging/5000000/4600000/4593900/4593870/a886a125.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pensione Bencistà welcomes families to Historic Center - Downtown with amenities for all. Enjoy dry cleaning/laundry services, a cozy library, ropes course for adventure-seekers, and a playground for kids. Free WiFi and lobby coffee/tea complete the experience. ## Reviews 9.0 Wonderful ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Breakfast available - Business services ## Room options ### Check availability for these dates Tonight [Mar 26 - Mar 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=4593870&PinnedHotelID=4593870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=4593870&PinnedHotelID=4593870&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=4593870&PinnedHotelID=4593870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=4593870&PinnedHotelID=4593870&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4593870&PinnedHotelID=4593870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4593870&PinnedHotelID=4593870&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4593870&PinnedHotelID=4593870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4593870&PinnedHotelID=4593870&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 7 of 7 rooms ### View all photos for Comfort Single Room ![Comfort Single Room | Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/5000000/4600000/4593900/4593870/d8aae49d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room - Hill view - 97 sq ft - Sleeps 1 - 1 Large Single Bed ### View all photos for Triple Room ![Triple Room | Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/5000000/4600000/4593900/4593870/b94f6a50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 10.0 Exceptional 1 review - 204 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Family Room, 2 Bedrooms ![Family Room, 2 Bedrooms | Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/5000000/4600000/4593900/4593870/99efd567.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms 10.0 Exceptional 1 review - 205 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Double Room (with air conditioning) ![Double Room (with air conditioning) | Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/5000000/4600000/4593900/4593870/ee4a2452.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (with air conditioning) 8.8 Excellent 5 reviews - 161 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Double Room, City View ![Double Room, City View | Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/5000000/4600000/4593900/4593870/08cbbc7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, City View - City view - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, 1 Double Bed, City View ![Superior Room, 1 Double Bed, City View | Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/5000000/4600000/4593900/4593870/6c46ee63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, City View - City view - 344 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Suite, 1 Double Bed, City View ![Suite, 1 Double Bed, City View | View from room](https://images.trvl-media.com/lodging/5000000/4600000/4593900/4593870/789f9042.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed, City View - City view - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFiesole-Hotels-Pensione-Bencista.h4593870.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFiesole-Hotels-Pensione-Bencista.h4593870.Hotel-Information) ## About the area Located in Fiesole, Pensione Bencistà is in a rural area and near theme parks. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Piazza della Signoria. Travelling with kids? Consider Florence Botanical Gardens, or check out an event or a game at Stadio Artemio Franchi. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with ecotours, hiking/biking trails and mountain biking. [Visit our Fiesole travel guide](https://www.expedia.co.uk/Fiesole.dx4941) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.79885%2C11.30005&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Lo0EcXRwNhtrmdhN_325CmIoZZ8=) Via Benedetto da Maiano, 4, Fiesole, FI, 50014 ### What's nearby - ![Sunset church](https://images.trvl-media.com/place/621/c04f1f07-fa6a-4fc5-8972-16f98255c7f2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Path of the Gods 5 min walk \- 0.3 miles - Teatro Romano 14 min walk \- 0.8 miles - San Francesco Monastery 17 min walk \- 1.0 mile - Villa Medici 18 min walk \- 1.0 mile - Convent of San Domenico 18 min walk \- 1.0 mile ### Getting around - Pian del Mugnone Station 6 min drive - Strozzi - Fallaci Tram Stop 10 min drive - Peretola Airport (FLR) 35 min drive ### Restaurants - Trend Café 6 min drive - Terrazza 45 15 min walk - Buca Delle Fate 18 min walk - Piatti e Fagotti 20 min walk - Pasticceria Cesare 5 min drive ## About this property ### Pensione Bencistà Family-friendly hotel near Cathedral of Santa Maria del Fiore You can look forward to a coffee shop/cafe, a playground and a library at Pensione Bencistà. Adventurous travellers may like the a ropes course at this hotel. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Other perks include: - Free self-parking and extended parking - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, babysitting (surcharge) and a computer station Room features All rooms are individually furnished, and have comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi. Other amenities include: - Childcare services and travel cots - Bathrooms with bidets and shower/bath combinations - Heating, ceiling fans and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/574500/574416/9653858b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FH55 Hotel Villa Fiesole Fiesole - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 371 reviews £132 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=574416&PinnedHotelID=574416&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/2000000/1450000/1441600/1441538/5e7a6824.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Olmi Firenze Bagno a Ripoli - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 759 reviews £111 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=1441538&PinnedHotelID=1441538&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub, Garden View | View from room](https://images.trvl-media.com/lodging/16000000/15820000/15814600/15814589/fbc6a325.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fattoria di Maiano Fiesole - 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Snack bar/deli ### Things to do - Library - Piano - Playground - Ropes course ### Family friendly - In-room babysitting - Laundry facilities - Playground - Snack bar/deli - Travel cot ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - 129 square feet of conference space - Computer station - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Bathroom emergency pull cord - Grab bar near toilet - Lift - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 1 building - 2 floors - Banquet hall - Built in 1400 - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillow menu - Premium bedding ### Bathroom - Bidet - Hair dryer - Private bathroom - Shower/bathtub combination - Toothbrush and toothpaste (on request) - Towels provided ### Food and drink - Champagne service - Limited room service - Restaurant dining guides ### More - Ceiling fan - Desk - Electrical adapters - Heating - Individual decor - Individual furnishings - Phone - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability Late check-out fee: EUR 50 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:30 AM - 11:00 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 3 November 2024 to 14 October 2026 (dates subject to change). The property is closed between 5 November and 29 March. ### Access methods Front desk (limited hours) ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately EUR 15 per person - Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4) - Late check-out fee: EUR 50 (subject to availability) - Hosted evening meal: EUR 35 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Pensione Bencistà Pensione Bencistà Fiesole Pensione Bencista Fiesole, Province Of Florence, Italy Pensione Bencistà Hotel Pensione Bencista Hotel Fiesole Pensione Bencistà Hotel Fiesole Pensione Bencistà Hotel Pensione Bencistà Fiesole Pensione Bencistà Hotel Fiesole ## Frequently asked questions ### Is Pensione Bencistà pet-friendly? ### How much is parking at Pensione Bencistà? ### What time is check-in at Pensione Bencistà? ### What time is check-out at Pensione Bencistà? ### Does Pensione Bencistà provide a shuttle to the airport? ### Where is Pensione Bencistà located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pensione Bencistà Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 111 8 - Good 33 6 - Okay 15 4 - Poor 6 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Thomas 19 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, clean, Beautiful, historic building, wonderful. ##### Thomas Stayed 3 nights in Sep 2024 Verified ### 10/10 Excellent #### Lynne 19 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Just had 2 nights in Florence. Beautiful place to stay. The view was incredible. ##### Lynne Stayed 2 nights in Sep 2024 Verified ### 10/10 Excellent #### Joseph 2 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A picturesque, quiet and opulent place to stay whenever visiting Florence. The view of Florence is excellent, the food is good and access to both Florence and nearby fine dining is convenient. Our "go to" place near Florence since 2012, and it will remain so. ##### Joseph Stayed 3 nights in Aug 2023 Verified ### 10/10 Excellent #### Michael 5 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A fabulous hotel with one of the very best view of Florence. An unforgettable experience - fine room, an excellent kitchen with full service and daily special menus. Close to the bus stop for travel to central Florence. A great place! ##### Michael Stayed 4 nights in May 2024 Verified ### 10/10 Excellent #### Luigi G 29 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort excelent service ##### Luigi G Stayed 3 nights in Jul 2024 Verified ### 10/10 Excellent #### Jim 18 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice to get out of the noise and crowds of Florence. They arranged taxis into town every day. The view of Florence from the bar and restaurant terraces is spectacular. ##### Jim Stayed 3 nights in Sep 2023 Verified ### 10/10 Excellent #### Roena 17 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The couple that run this business are absolutely lovely! If you want breakfast it will be delivered to your room at the time of your choosing. It was great. The rooms are super clean and comfortable. Any questions, or directions, the owners are there to make your stay as pleasant as possible. We wanted a car to take us to Arezzo and they took care of that for us. Plus, you can't beat the location! This was a real find and we highly recommend it. ##### Roena Stayed 3 nights in Apr 2024 Verified ### 10/10 Excellent #### Mary 17 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is truly an undiscovered spot. Very quiet and great view of the city. If you Must have AC don’t stay here. They do have a ceiling fan and a floor fan for both bedrooms so it wasn’t bad even at temps in the 90’s. It’s about a 15 minute taxi ride to the city so it’s not bad and will cost you between $25 and $30 Euro. Make sure you have cash. It was very safe and a real treat. The menu for dinner was surprisingly good and was very affordable. ![](https://a.travel-assets.com/ugc/hotel-reviews/141AC0927A6200E5083D8CEDC7796FD65353EDE31721218470736.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DD4AC20A7978F10E8747EF7C4795E97A0BCCF92C1721218483311.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/433BACC4891DEABA9219E3C53B0E5A6DFB7F28AF1721218481894.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F3B14DEF07D06BC09D1F68AD4D392A1CA0A9C9B61721218456115.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mary Stayed 2 nights in Jul 2024 Verified ### 10/10 Excellent #### Jeff 15 May 2024 Liked: Amenities It was a great experience we would recommend to anyone visiting Florence. ##### Jeff Stayed 2 nights in May 2024 Verified ### 10/10 Excellent #### Darren 25 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities Fantastic location to explore Florence. The staff were extremely helpful. It is in a quiet location about 1km from the nearest town. ##### Darren Stayed 1 night in Jul 2022 Verified ### 8/10 Good #### David 20 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely place with beautiful views of Florence Beautiful property overlooking Florence with spectacular views. The staff were very welcoming and helpful. A lovely place to get away from the hustle and bustle after walking around the city. ##### David Stayed 3 nights in Sep 2022 Verified ### 10/10 Excellent #### Edward 30 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities The setting was spectacular, the common rooms wonderful. The food was very very good. The bathroom was very much on the small side. ##### Edward Stayed 2 nights in Apr 2023 Verified ### 10/10 Excellent #### Hector 14 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent room and facility in general but I don’t recommend eating at the restaurant. There are many better restaurants options around. ##### Hector Stayed 2 nights in May 2023 Verified ### 10/10 Excellent #### Maggie 25 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Italian charm at its best! Just the most wonderful and truly Italian hotel overlooking Florence. It is so tranquil, a magical place, and the perfect place to relax on the terrace, with a drink watching the glitter of the city lights after the hustle and bustle of the day.. The staff could not do enough to make sure our stay was perfect. I would highly recommend this hotel full of Italian charm. ##### Maggie Stayed 2 nights in Aug 2022 Verified ### 6/10 Okay #### lauren 19 May 2023 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Beautiful property tranquil and near to Florence and Fiosole. Some staff could benefit from hospitality training. Disappointed with restaurant hours and quality. Unreliable bus so depended on expensive taxi service. ##### lauren Stayed 5 nights in May 2023 Verified ### 8/10 Good #### Sydnee 24 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall we enjoyed our time. We did find the ads for the hotel to be misleading in terms of expectations for the quality of the room and bathroom. The hotel liaising shows very nice, well decorated and updated rooms. We did feel that our room and bathroom were very dated and plain looking in comparison. Part of the ceiling in our bathroom if was flaking off. Wished it could have been closer to what we anticipated! ##### Sydnee Stayed 3 nights in Sep 2024 Verified ### 10/10 Excellent #### Jean-Charles 4 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très charmant Très bon rapport qualité prix pour cette hôtel. Petit hôtel de charme sur les hauteurs de Florence. Personnel aimable et souriant. Établissement un peu vieillissant mais très chaleureux. Ne vous attendez pas à une chambre avec marbres et dorures. Nous avons passé deux bonnes nuits avec nos grands enfants de 20 et 16 ans, une chambre avec un grand lit pour les parents et une autre avec deux petits lits. Parfait pour notre séjour. ##### Jean-Charles Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### emmanuel 6 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un paradis florentin. Un vrai paradis au flanc d'une colline surplombant Florence, au delà d'une vaste oliveraie. ![](https://a.travel-assets.com/ugc/hotel-reviews/F9E3F3C86130EC1C6C3570B84B9C596D98B0CD831712399276038.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### emmanuel Stayed 1 night in Apr 2024 Verified ### 4/10 Poor #### Birgit 4 Sept 2022 Liked: Cleanliness Ganz schlechtes Restaurant, kalte Beilagen (Bohnen, Kartoffeln - bewusst kalt serviert, wie die Chefin erklärt). Eine Art Experimentierküche mit dem Gast als Versuchskaninchen. Es ist nicht leicht, in Italien schlecht zu essen - hier hat man es geschafft! ##### Birgit Stayed 3 nights in Aug 2022 Verified ### 2/10 Terrible #### Ian 23 Jun 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 3 day stay. Our room at the pensione was fairly large, a bit tired, with a wardrobe, nice bathroom, and a killer view of Florence. After we had checked into our room we realized the air conditioning was not working ( it was hot ). We advised reception and were told that half the air system was not working and that the next day we would be able to change rooms. It would have been nice if they had told us up front that the air wasn't working. The next day we changed rooms to a much smaller, dingy, tiny bathroom, nowhere to hang clothes, air conditioned, killer view, for the same price. The room was nowhere near the same quality as the first room. Supper that night at their restaurant was not good. It was a 4 course meal. The a la carte menu is not available on Mondays and Tuesday. One of the courses was soup, which we did not receive. The second was pasta which was ok. The main described as pork slices was in fact 4 paper thin slices of luncheon meat with slices of lettuce(no dressing) and beets. It was terrible. dessert was creme caramel which was OK. At 20 euros each we were very disappointed. We tried breakfast the next day to give it a chance but again we were disappointed. We did not go back again during our 3 day stay. We did notice on Wednesday the restaurant had plenty of customers. Does the real chef come and do the a la carte menu? In our opinion the hotel is very tired and needs a facelift. It does have a great view but that's it, we have nothing good to say. ##### Ian Stayed 3 nights in Jun 2022 Verified ### 4/10 Poor #### John 19 May 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The noise from below our room was not good. We prepaid all. And left a day early. They wrote and said we still owed. We had to leave as not to ruin our vacation ##### John Stayed 2 nights in May 2022 Verified ### 10/10 Excellent #### T 6 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A proper old family hotel with space and room. I very much enjoyed staying there. ##### T Stayed 2 nights in May 2022 Verified ### 4/10 Poor #### ernst 6 May 2022 rezeption inkompetent, distanziert holprig frühstück äusserst dürftig, war plötzlich von 8 auf €12 verteuert, hm-wie das? dann doch wieder €8 : eigentlich unseriös web: unangekündigt k e i n wellness! ohne auto viel zu fuß zum bus, fahr- kartenabzocke ##### ernst Stayed 7 nights in Apr 2022 Verified ### 4/10 Poor #### Waltraud 2 May 2022 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Die Lage des Hotels ist schön, aber in der Buchungsbestätigung war der Spa-Bereich mit kostenloser Benützung angeführt. 1\. war dieser aufgrund COVID schon 2 Jahre zu und wurde uns noch mitgeteilt, dass er auch nicht kostenlos wäre, Das Frühstück war mit € 8.- im Internet bepreist- das wurde uns auch beim Einchecken gesagt - wie wir am Zimmer waren kam dann ein Anruf von der Rezeption, dass das Frühstück € 12.- pro Person koste. Wir waren dann nur am 1\. Tag frühstücken- auf der Rechnung war jeder Tag verrechnet. Das Personal an der Rezeption leider unfreundlich- erst nachdem wir guten Morgen oder gute Nacht sagten wurde dies erwidert. ##### Waltraud Stayed 7 nights in Apr 2022 Verified ### 6/10 Okay #### Ulrika 17 Oct 2021 Liked: Cleanliness #### Kändes nedstängt Kom till ett hus som kändes nedstängt för säsongen, annars ok. ##### Ulrika Stayed 1 night in Oct 2021 ### Expedia's Latest Trends ### Hotels > - [17 Century Farmhouse with HEATED pool, games room & aircon (EXCLUSIVE USE)](https://www.expedia.co.uk/Anghiari-Hotels-10-Discount-FOR-2020-17-Century-Farmhouse-With-Heated-Pool.h36354411.Hotel-Information) > - [Castello Di Vicarello](https://www.expedia.co.uk/Cinigiano-Hotels-Castello-Di-Vicarello.h1760188.Hotel-Information) > - [La Cerreta - Terme di Sassetta](https://www.expedia.co.uk/Sassetta-Hotels-La-Cerreta-Terme-Di-Sassetta.h26570138.Hotel-Information) > - [Camplus Firenze Fortezza - Casa per Ferie](https://www.expedia.co.uk/Florence-Hotels-Camplus-Guest-Firenze.h67665965.Hotel-Information) > - [Villa Costa, Stunning Villa in the heart of Tuscany. ](https://www.expedia.co.uk/Radicondoli-Hotels-Villa-Costa.h33917013.Hotel-Information) > - [Agriturismo Fattoria Lavacchio](https://www.expedia.co.uk/Pontassieve-Hotels-Agriturismo-Fattoria-Lavacchio.h6459430.Hotel-Information) > - [Villa Toscanella - 4 Bedrooms, 4 Bathrooms, Private pool, sleeps 8](https://www.expedia.co.uk/Peccioli-Hotels-Villa-Toscanella-4-Bedrooms.h18765368.Hotel-Information) > - [Hotel Tris](https://www.expedia.co.uk/Orbetello-Hotels-Hotel-Tris.h2538371.Hotel-Information) > - [Tenuta Asmara Luxury Resort](https://www.expedia.co.uk/San-Miniato-Hotels-ASMARA.h105382659.Hotel-Information) > - [Castello di Velona Resort Thermal SPA & Winery](https://www.expedia.co.uk/Montalcino-Hotels-Castello-Di-Velona-Resort-The-Leading-Hotels-Of-The-World.h1037832.Hotel-Information) > - [Casa di Pesa, Radda in Chianti, Siena and Chianti](https://www.expedia.co.uk/Radda-In-Chianti-Hotels-Casa-Di-Pesa.h39999011.Hotel-Information) > - [Il Ciocco Hotels](https://www.expedia.co.uk/Barga-Hotels-Il-Ciocco-Hotel-Monteceneri.h35282793.Hotel-Information) > - [Costola, private pool, stunning mountain views. 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