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"The stay got off to a very poor start. The advertisement instructed guests to contact the property to receive a door access code. When I called in the afternoon, the property manager was extremely rude. Even after I explained the reason for my call, I was repeatedly questioned as if I didn’t understand the instructions. The beds and pillows were very uncomfortable and appear old and worn, with little care or maintenance. There is also a serious maintenance issue in the upstairs bathroom, with...

"Reception staff @ Jesmond Executive Villas are so helpful!"

"Very nice hotel right on the beach front, friendly staff and clean place"

"Great clean room. Staff are very friendly and helpful. Would definitely stay again."

"The staff were warm, friendly and helpful, and the room was very clean and well presented. The hotel has a great sense of style, with thoughtful interior design and small details that make the stay feel more polished. I especially liked the fresh, pleasant scent throughout the lobby and corridors, which added to the overall feeling of cleanliness and quality. A comfortable and well-maintained hotel that I would happily recommend."

"Great location, so close to shops and many food choices. Would stay there again. "

"Great location "

"Great room"

"Cleaning was not the best, twisties under the bed and litter from previous people. Bed slopes from a peak down from the centre line to the edges. "

"Had everything, kitchen, laundry, plenty of space, balcony and in a great location."

"Great place to stay, close to eatries, civic theatre and transport"

"Pleasant staff, clean room, good location"