Standard Double Room | Desk, laptop workspace, soundproofing, free WiFi
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Reviews of Hotel 8

2 out of 5
Hotel 8
2454 College Way, Fergus Falls, MN

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 100 reviews" "
Rating 8 - Good. 29 out of 100 reviews" "
Rating 6 - Okay. 10 out of 100 reviews" "
Rating 4 - Poor. 4 out of 100 reviews" "
Rating 2 - Terrible. 5 out of 100 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Krisie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bed Was comfortable
Stayed 1 night in May 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Management on 14 May 2024
Thank you for the review!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay.
Stayed 4 nights in May 2024
Response from Management on 14 May 2024
Thank you for the review!

10/10 Excellent

Nodirbek

I like it
Stayed 1 night in Apr 2024
Response from Hotel8 on 6 May 2024
Thank you so much, we're glad you enjoyed your stay!

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price, comfortable sleeping.
Stayed 1 night in Apr 2024
Response from Hotel8 on 22 Apr 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, staff were friendly.
Stayed 1 night in Apr 2024
Response from Management on 8 Apr 2024
Thank you for the review!

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Hotel8 on 5 Apr 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

10/10 Excellent

Jesus

Stayed 5 nights in Jan 2024

8/10 Good

Tatum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Carl

Travelled with family
Liked: Staff & service
Ths hotel showed a lot of wear but jad a great tv with full direct tv package and nice towels. But bathroom small with no counter space. Had a low shower head with low pressure. Breakfast consisted of sandwiches you microwave and some other items. Tasted fine and coffee was good.
Stayed 1 night in Jan 2024

10/10 Excellent

Zachery

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was traveling through and stopped due to the weather. It was late and I was tired, just wanted to get some rest and the reception was very welcoming and friendly. Hotel was no frills but very clean.
Stayed 1 night in Dec 2023
Response from Hotel8 on 6 May 2024
Thank you so much, we're glad you enjoyed your stay!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Owners on 8 Dec 2023
Thank you for the review!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very poor value for the price. Room smelled awful. Beds had sheet cover only. Not enough bedding.
Stayed 1 night in Dec 2023
Response from Owners on 8 Dec 2023
Hi Kim, we apologize you did not enjoy your stay and we continue to work on improving our guest experience. We provide blankets on the bed and extra blankets available in the room for all guests. We are always happy to provide as many additional blankets as requested, too.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room at a good price. Love that it’s owner run.
Stayed 1 night in Nov 2023
Response from Owners on 8 Dec 2023
Thank you so much, we're glad you enjoyed your stay!

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was simple but very clean and exactly what we needed.
Stayed 1 night in Nov 2023
Response from Owners on 19 Nov 2023
Thank you for the review!

2/10 Terrible

Wesley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Owners on 19 Nov 2023
We are very sorry to hear you did not enjoy your experience. We are continually working to improve our hotel and welcome feedback.

2/10 Terrible

Anthony

Stayed 1 night in Nov 2023
Response from Owners on 19 Nov 2023
We are very sorry to hear you did not enjoy your experience. We are continually working to improve our hotel and welcome feedback.

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no gathering area and only 4 chairs in the breakfast area. If you are just looking for a clean place to sleep it was clean and quite adequate
Stayed 1 night in Nov 2023
Response from Owners on 11 Nov 2023
Thank you for the review! Yes, we are a smaller property and we do not have a large common room.

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
We had a good stay.
Stayed 1 night in Nov 2023
Response from Owners on 11 Nov 2023
Thank you for the review, we are glad you had a good stay!

10/10 Excellent

Randy

Stayed 1 night in Nov 2023
Response from Owners on 8 Dec 2023
Thank you for the review!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Owners on 5 Nov 2023
Thank you for the review!

6/10 Okay

Cortany

Travelled with family
Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Owners on 27 Oct 2023
Thank you for the feedback! We will continue to improve the guest experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owners are a very sweet, helpful young couple who live at the property. They were quick to honor our requests
Stayed 5 nights in Oct 2023
Response from Owners on 27 Oct 2023
Thank you for the feedback! We appreciate your kind words!

6/10 Okay

Kristin

Stayed 1 night in Sep 2023
Response from Owners on 5 Oct 2023
Thank you for the review! We appreciate the feedback and will continue to improve our guest experience.

4/10 Poor

Donna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Gal who checked in was great. Humidity was high in our room. Made floors sticky due to humidity. No hot water in the evening. No one around at the breakfast. It showed a 8.3 review and our review would be around 5.0. Received no receipt.
Stayed 1 night in Oct 2023
Response from Owners on 5 Oct 2023
Hi Donna, we apologize for the issues and will reach out to you directly. Since you booked and paid through a third party, Hotels.com, your receipt would have been sent from them via email.

4/10 Poor

Mitch

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
High pitched hum every hour in our room
Stayed 1 night in Sep 2023
Response from Owners on 27 Sept 2023
Hi Mitch, we're sorry about the noise! We investigated, and we think it was the mini fridge. We have replaced it with a new fridge. We do apologize for the discomfort it caused you and we hope to get a chance to make it right for you next time.

10/10 Excellent

STEVE, EDEN PRAIRIE

Stayed 1 night in Sep 2023
Response from Owners on 17 Oct 2023
Thank you so much for the review!

10/10 Excellent

Mark

Stayed 1 night in Sep 2023
Response from Owners on 2 Oct 2023
Thank you for the review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Owners on 11 Sept 2023
Thank you for the review!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Owners on 11 Sept 2023
Thank you for the review!

10/10 Excellent

Mark

Liked: Property conditions & facilities
M
Stayed 2 nights in Sep 2023
Response from Owners on 11 Sept 2023
Thank you for the review!

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Easy access off the interstate. The room was clean and appeared to be recently updated. The bed was comfortable. Staff was friendly. Breakfast area is very small. Basic breakfast (cereal, fruit, yogurt, breads, juice, microwavable breakfast sandwiches). My only complaint was that the water smelled and tasted like it had been pumped directly out of a stagnant lake but I suspect that's a Fergus Falls problem and not directly related to the hotel.
Stayed 1 night in Aug 2023
Response from Owners on 4 Sept 2023
Hi Bonnie, thank you for the review! So glad you found the hotel comfortable. We are on the city water supply and have not control over that, unfortunately.

10/10 Excellent

William R

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for access to US 94. Many restaurants close by. Great staff..
Stayed 5 nights in Aug 2023
Response from Owners on 21 Aug 2023
Thank you for the review! We appreciate the feedback !

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right off an exit. Hotel was clean, room was great, refer and coffee maker in room. Several restaurants very close by. A few block drive to a very cool downtown.
Stayed 1 night in Aug 2023
Response from Owners on 21 Aug 2023
Thank you for the review! We appreciate the feedback!

6/10 Okay

Mike

Stayed 4 nights in Aug 2023
Response from Owners on 21 Aug 2023
Thank you for the review! We appreciate the feedback and are always looking for ways to improve our service.

6/10 Okay

Daniel

Business traveller
Liked: Staff & service
Hotel was servicable, but definitely dated. My room was right next to the laundry I think, so lots of mechanical noises.
Stayed 1 night in Aug 2023
Response from Owners on 21 Aug 2023
Thank you for the review! We appreciate the feedback and are always looking for ways to improve our service.

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean hotel. Highly recommend.
Stayed 1 night in Aug 2023
Response from Owners on 21 Aug 2023
Thank you for the review! We appreciate the feedback!

2/10 Terrible

Destiny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were really great. The room however was not. Soon as I walked into my room it was moist/humid and had a pee smell. The ac was on but didn’t help nor did opening the window. The lamps had some kind of dirt on the stands, the carpet was semi wet, the bathroom was slippery, the bathtub was gross and still had hair in it. The beds were comfy but had one sheet and like a curtain for a bedspread. Oddly shaped pillows. When I turned the heat on it had a horrible smell and had to just be cold. I understand that it’s a small town and few places to stay but I will not go back to this hotel. I was so uncomfortable the entire stay. It was quiet and good staff though.
Response from Owners on 7 Aug 2023
Hi Destiny, we are so sorry this happened. We have new housekeeping staff and we sincerely apologize. Our team will be reaching out to you to rectify the situation. We do not want anyone to have this experience.

10/10 Excellent

Lonnette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New young hotel owners are friendly and helpful, a big change from the big hotels with mostly impersonal staff.
Stayed 2 nights in Aug 2023
Response from Owners on 6 Aug 2023
Thank you so much for the review!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Owners on 6 Aug 2023
Thank you so much for the review!

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Basic
Rooms were very clean and comfortable beds. I appreciate it being a dog friendly hotel, but was disappointed by the lack of a dog friendly outside area.
Stayed 1 night in Aug 2023
Response from Owners on 3 Aug 2023
Hi Nicole, we are glad you enjoyed your room! We do have a large 1 acre lot behind the property, plenty of space to walk dogs around. We would love to hear more suggestions on how to make the property more dog-friendly.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Desk person was very helpful to make sure my handicapped husband got the items he needed for his stay.
Stayed 1 night in Jul 2023
Response from Owners on 3 Aug 2023
Thank you for the review, we are so glad that our staff were helpful and accomodating!

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Small room and over priced.
Stayed 1 night in Jul 2023
Response from Owners on 31 Jul 2023
Thank you for the review! We maintain the lowest rates in Fergus Falls. We are continuing to update and improve the property - hopefully you will have a better experience next time.

6/10 Okay

Janet

Stayed 1 night in Jul 2023
Response from Owners on 21 Aug 2023
Thank you for the review! We appreciate the feedback and are always looking for ways to improve our service.

10/10 Excellent

Sheila

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get o and a safe town
Stayed 1 night in Jul 2023
Response from Owners on 31 Jul 2023
Thank you for the review!

10/10 Excellent

Beth

Stayed 1 night in Jul 2023
Response from Owners on 6 Aug 2023
Thank you so much for the review!

10/10 Excellent

Stacci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Updated Rooms are AWESOME!
So, I saw the mixed reviews online, but our options as last-minute travelers were limited, so we went for it. Although the building itself is old, the new owners have done an AWESOME job with how they have updated the rooms. This oneone of the nicest hotel rooms we've stayed in for a long time. The beds were medium-high quality, and everything else in the room was awesome. The rest of the property may take a while to upgrade, but the rooms are GREAT! One suggestion: Please offer a few gluten-free options for breakfast. Our daughter has celiac disease, and we were disappointed that there was nothing she could eat there for breakfast.
Stayed 1 night in Jul 2023
Response from Owners on 17 Jul 2023
Thank you for the review, Stacci! We're so glad you like the updates! We will definitely look into expanding our breakfast options for people with dietary restrictions. Thank you :)

10/10 Excellent

Catherine

Stayed 1 night in Jul 2023
Response from Owners on 17 Jul 2023
Thank you for the review!

10/10 Excellent

Renee

Stayed 2 nights in Jul 2023
Response from Owners on 17 Jul 2023
Thank you for the review!