BED BUGS and STOLEN PROPERTY. Worst hotel experience I’ve ever had!
I woke with bug bites all over my side, and later when I returned to my room my belongings were ALL MISSING.
They claimed that they “mixed up” my booking dates, which is a lie, I stated them clearly and have itinerary from Expedia and messages from the hotel themselves stating what check in dates I wanted, but they claim that those dates were not booked. They charged me for a date that I wasn’t even there, and then used this as an excuse to ransack my personal belongings while I was out of the room. Now they apparently don’t know the whereabouts, they just “disposed” of my items. They literally told me I could check their dumpster if I wanted - not joking.
That is apparently their policy: if you accidentally leave anything behind, they immediately toss it in the garbage. They supposedly do not hold on to anything for anyone for any amount of time. And if they happen to dispose of your stuff after THEY mess up your booking, it is not their problem. This is the standard they operate with.
I didn’t have high expectations for this place, which dropped even lower as soon as I stepped into the building and saw their cleaning standards, but I still did not expect to be subject to the worst kind of thievery: stealing from someone you welcomed as a guest.
Save yourself the trouble and avoid this garbage pit at all costs. I’d sleep in my car before ever staying in a Motel 6 again.