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"overall the hotel, and the staff were brilliant very clean room was fantastic."

"This was our fourth stay. It did not disappoint and we will choose it in our next trip to Liverpool. One recommendation is to not have such a strong smelling air freshener scent throughout the facility, especially the lobby and the rest of the ground floor. It triggered a migraine"

"Excellent room. Location spot on. Could have done with a fridge "

"Everything was perfect "

" Very pleasant stay. Room very clean bed very comfortable. "

"Fabulous hotel. The rooms are clean and the beds very comfortable. It was very quiet so we all slept well. It is,in easy walking distance for Albert Dock and numerous restaurants and cafes. The Palm Court bar area is stunningand the cocktails are superb. The hotel obviously focuses on Customer Service as every member of staff we interacted with were friendly and helpful. We will definitely be back!"

"Lovely and attentive staff. Great room, as described - really impressed! For the price and location, we will absolutely be back! "

"Took my daughter for a break from our caring duty for my elderly dad , the hotel was spotless , welcoming and staff were amazing and helpful , we stayed 2 nights and we have stayed in many hotels in Liverpool but I have to say the breakfast was exceptional, so much variety and so fresh , from start to finish it was amazing , we were in a courtyard room and the only small complaint was the excessive noise from either televisions or music past midnight which I did find annoying , overall I would willingly stay again , Thank you . "

"Cosy as always!"