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"Pool, Tiki Bar and porches area very nice,"

"My stay was uneventful, and I have no complaints; they made the stay pleasant."

"Location is well appropriate for air travel and cruises. The hotel is well maintained and personnel is helpful and friendly. Amenities were very good and surroundings were excellent too."

"Out of three elevators, only one was working. The place needs some tlc."

"Aseado práctico y céntrico"

"Everything was good."

"Muy basico"

"The location was very convenient and close to the port, and the pool area was clean and really beautiful. However, we were required to use valet parking, which added extra cost and was inconvenient especially traveling with kids and needing to access items in the car. After driving 12+ hours, it felt rushed and stressful trying to unload everything without any alternative parking options. Our room also had an unpleasant smell, which made the stay less comfortable. Breakfast was fine, but the snacks available were overpriced."

"Hotel staff was not available when we arrived; rang bell and waited at check in. Marketing materials said pool closed at dusk. It was still light out when we checked in, but there were padlocks on the pool. Same thing the next morning, up to check out time. At check out, wanted to grab coffee in the lobby, but there was no creamer. I asked about it and was told it's only in the breakfast room. The breakfast room was closed by that time."