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"Complete Disaster"

"Amazing time at this property! It had everything we needed and it was so convenient and clean! "

"Super first floor flat. Accessed via outside stairs. Clean and very well presented. Close to pubs/restaurants/town centre. Right next to public car park. Host left milk/water for guests. Makes a huge difference. Thankyou! Double bed, and comfy double sofa bed. Well kitted out kitchen. Would recommend and would definitely use again. Many thanks"

"Great location, convenient to the train station, Festival Place shopping center and Top of the Town. The unit was clean. I found the check-in a little confusing, but got it figured out with Eusebio’s help on the phone. We stayed during a heat wave, and there is no air conditioning. It is noisy as the trains run constantly, probably nosier because we had the balcony door open because of the heat. It could be stocked better, as there was no frying pan, fish slice, paper towels, corkscrew, and...

"It was just ok. Location was excellent for us which is a big plus but let down by poor communications (no response to phone calls or emails at all). Check in instructions were sent, but after check in time. I wanted to confirm the arrangements upfront as it was getting to the stage where I thought I would need to arrange alternative accommodation. In addition, the flat itself was frankly, filthy. Dirty toilet, shower, all work surfaces covered in dust. It is a really small place so would...