Search Hotels Near El Portal Rainforest Center, San Juan

"The staff on the grounds are incredibly warm and friendly. Yes the rooms are small (be sure you are comfortable with you’re comfortable with your friend/partner), but it is built on an ecologically friendly model from containers and locally owned. There are some issues with humidity as its located in/next to the rainforest, but that’s to be expected"

"Wow... everything was perfect! The lobby, the staff, the rooms, the amenities, the layout, the kids' pool and adult pool, the clean beach, and perfect drinks! All of the staff from the casino, spa to bellman were extremely kind and caring. The restaurants were also wonderful! We will be back!"

"We couldn’t say enough good things about the location, house and most of all the host. Extremely helpful throughout with suggestions and helping out with guides. The house was perfect for our group birthday celebration. We’ll definitely be back one day. "

"Wonderful stay! Met all our expectations!"

"This is a great house for a large family, beautiful landscaping and pool, with convenient drive to beach activities and access to tennis courts. Host was very responsive and provided extras on request such as racquets and soccer ball for kids activities."

"The place was tiny. It was actually a shipping container converted into a room. You can barely walk inside. No cleaning service was provided. False advertisement pictures show the room much much bigger than what it actually is. So frustrated with the customer service and their attitude. I had to cancel my stay after three nights and find somewhere else for the rest of the vacation. Please read the description carefully and also look at the other reviews before booking. You'll be so frustrated."

"Everyone from 2 to 77 loved it"

"Everything was great"

"This was a very nice spot right by the river. The tent and bedding were clean and insect-free, though also had a strong but not unpleasant floral detergent scent. The shower had hot water (though give it plenty of time to warm up) and the bathroom was clean. We were the only guests at the time which was either good or a bit spooky. Lots of cool coqui frogs which we were able to find with a flashlight singing right around camp! Also heard an owl at night!It's clear the owners are putting effort in to make this nice and the two staff we met as they were setting up the tent were very kind. Thank you!"