Ratings based on 53 Verified Reviews

2.2 out of 5
26% of guests recommend
3.0 Room cleanliness
2.3 Service & staff
2.4 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from SE UK

Disappointing stay at City break hotel

Posted 30-Jan-2017
Pros: Nothing, in truth!
Cons: Some sense of a proper reception, things in room mended (especially basics like lights), warm enough/extra bedding available.
Location: The guest house is on the A8 into Edinburgh. Nothing much nearby. You'd need transport to get into Edinburgh.
Even tho I phoned to say we would arrive 22-22.30 pm, we had to wait outside some time ringing the bell (everything was locked!) and phoning their number before anyone answered and explained how to get in. No one ever appears downstairs to help/answer questions. The room had missing bulbs for bathroom mirror light and bedside light, fittings in the bathroom were broken, and the wardrobe door seemed to have been ripped off. The room was in the basement and pretty chilly/damp in spite of a radiator . (tho they had at least provided a blow heater!)
1 out of 5
by A verified traveller

Stay away at any cost

Posted 29-Nov-2016 on Ebookers
Booked without reading reviews so was given a shock. No one greeted me at the hotel. No parking space. No lights. No one at reception. Dingy and moist surrounding. Called the number no one picked. V v shabby hotel. No one should stay. They just take moeny n no one opens the front door. No one is at reception. Thankfully got my money back. I stayed elsewhere as no one let us in as it was locked and no one picked call. Was also told in other review no hot water or gas or light installed. Stay away.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Nov-2016 on Hotels
1 out of 5
by A verified traveller from mi

It was damp signal was terrible no heating no hot

Posted 31-Oct-2016
Pros: Nothing at all terrible no shower for two days till I fixed it coverage and signal horrific very damp and cold gave me a chest infection it was like frtzles dungeon down there
Cons: Everything no hot water I fixed the shower myself no heating no staff only on phone the signal was terrible no coverage on network stay clear
Location: Ten mins from centre
1 out of 5
by A verified traveller

Shabby hotel for the money

Posted 29-Oct-2016 on Ebookers
There is nobody there to greet you when you arrive,there is no hot water or heating so would defo not recommend this to anyone
5 out of 5
Recommended
for Everyone
by A verified traveller from Dundee

hotel

Posted 27-Oct-2016
Pros: lovley
Location: but too far town
i am happy to hotel and lovley big room. comfort bed
2 out of 5
by A verified traveller

No heating

Posted 04-Oct-2016 on Hotels
It is Scotland, It was end of September & beginning of October & the heater wasn't working. Same old cliché given 'boiler not working, will get it fixed next day'. But it didn't get fixed during the 3 days of our stay. Reception wasn't on site during the period of our stay, the owner not available easily on phone either. Left on our own in cold.
4 out of 5
Recommended
for Everyone
by A verified traveller from Tamworth nsw Australia.

Nice and quiet, easy to find with bus stops close

Posted 22-Sep-2016 on Wotif
Location: Location was great, ten minute bus ride to Waverly station and the centre of town, perfect.
It was a restful stay, didn't see much of the staff but the room was what I wanted so happy.
2 out of 5
by A verified traveller from London

Just adequate - and very expensive too.

Posted 26-Aug-2016
Pros: Location with access to the city by bus and taxi
Cons: Maintenance - all the issues with my room were not expensive to fix, and would have made the stay a lot more pleasant.
Location: Location is good with regular buses to and from the city
I had to book a night's accommodation at short notice and options were limited being Edinburgh in August. I saw the ratings were poor for this establishment but for the high price quoted with no breakfast I had reasonable expectations. It was adequate but the short check in window of 1pm to 5pm is limiting - fortunately when I arrived early I found a cleaner who could give me my key. Maintenance could be better - my bedside light was taped up and would not work - swopping the globe with the other light made no difference. The shower head had no fitting to hold it to the wall, and the water termperature was tepid. One section of the shower screen was totally missing so plenty of water ended up on the floor. Bathroom floor tiles badly cracked and no floor mat provided. No toiletries provided - only soap. All a bit basic.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice quiet hotel in a good location

Posted 09-Aug-2016
Hotel was nice for a short stay, didn't see any staff around the hotel at all though. Was clean and quiet.