Ratings based on 38 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
25% of guests recommend
2.9 Room cleanliness
2.3 Service & staff
2.3 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from London

Just adequate - and very expensive too.

Posted 26-Aug-2016
Pros: Location with access to the city by bus and taxi
Cons: Maintenance - all the issues with my room were not expensive to fix, and would have made the stay a lot more pleasant.
Location: Location is good with regular buses to and from the city
I had to book a night's accommodation at short notice and options were limited being Edinburgh in August. I saw the ratings were poor for this establishment but for the high price quoted with no breakfast I had reasonable expectations. It was adequate but the short check in window of 1pm to 5pm is limiting - fortunately when I arrived early I found a cleaner who could give me my key. Maintenance could be better - my bedside light was taped up and would not work - swopping the globe with the other light made no difference. The shower head had no fitting to hold it to the wall, and the water termperature was tepid. One section of the shower screen was totally missing so plenty of water ended up on the floor. Bathroom floor tiles badly cracked and no floor mat provided. No toiletries provided - only soap. All a bit basic.
4out of 5
by A verified traveller

Nice quiet hotel in a good location

Posted 09-Aug-2016
Hotel was nice for a short stay, didn't see any staff around the hotel at all though. Was clean and quiet.
3out of 5
by A verified traveller

Clean guest house facilities rubbish broken bed

Posted 11-Jul-2016
Broken bed very poor signal on tv very few channels no breakfast or dinner did not feel the need of takin photos of room booked for 2 nights left after 1night, on the good side it's about 10mins away from zoo really good day
3out of 5
by Cesar from Madrid

Hotel for passing by

Posted 30-May-2016 on Hotels
Just needed to stay one night to take a plane early in the morning. The hotel was perfectly ok for that. There was some noise from the traffic outside but it was ok. Kettle ans coffee serving in the room to start the day ok, I just missed a bag of tea.
1out of 5
by A verified traveller from Tain

Cannot think of the words

Posted 30-May-2016
We arranged late entry as our plane was delayed I tried to phone but left message on answering machine to this effect however on arrival we didn't. gain entry soon so 2 ladiesleft stranded at 4 am be warned and read reviews I wish I had J
1out of 5
by Andrew from Aberdeen

Only book for your mother in law!

Posted 16-Mar-2016 on Hotels
Arrived to find room still occupied and unable to check in but was still allocated a key to room 3 and told to come back later. Once I got access to room I found the following. Things you get: Clean bed but stinks of smoke, nice chair to sit on, enough condiments to make a cup of tea or coffee. Things you don't get: Soap, towel, toilet paper (although I was able to steal some from the communal toilet), working shower door (but that was ok because the shower didn't work either),working TV, water (well you do get a trickle from one of the taps which you could fill the small teacup provided in just over 4 mins) contact numbers which enable you to reach a member of staff(there are 3 numbers provided just before the front door but 2 are not recognised and the final one just rings out.) So the only thing going for this hotel............. well the wifi worked!
1out of 5
by John from Liverpool

Posted 22-Feb-2016 on Hotels
The hotel was the worst I have ever stayed in. Shower never worked, just cold water came out. The room was freezing cold, small radiator in main room was on but not much heat from it. Radiator in the bathroom wasn't working at all. I asked about it and they stated that they had a price to install a water pump but it was to expensive. Didn't have a shower for three days then I had to use the shower for a different room upstairs. Should not be trading until these problems have been repaired.
2out of 5
by Wally from Durban

Dark Room

Posted 14-Jun-2015 on Hotels
Disappointing, too dark, lighting by vanity shelf not yet installed, shower did not work, "renovations" not complete, nowhere to sit without looking at unkempt outside? room not ready at arrival, light globe not working?
2out of 5
by A verified traveller

FAWLTY TOWERS WITHOUT THE ENTERTAINMENT

Posted 08-May-2015 on Hotels
PRETTY MUCH BELOW AVERAGE ON ALMOST EVERYTHING.... I EXPECT THIS WAS REFLECTED IN THE ROOM PRICE. THE AREA OF COURSE WAS VERY NICE. I WOULD ONLY STAY THERE AGAIN IF NOTHING ELSE IN THE PRICE BRACKET WAS AVAILABLE. ITS A SHAME AS JUST A LITTLE MORE EFFORT AND ATTENTION TO SMALL DETAILS WOULD BUMP THIS ESTABLISHMENT UP A NOTCH OR TWO...
1out of 5
by A verified traveller from Rennes

Incompétence totale !!!

Posted 12-Apr-2015
Pros: Rien
Cons: Tout et surtout la communication entre les employés.
Sachant que le"Check in" se terminait à 17h, nous avions anticipé notre arrivée tardive (23h) en appelant 2 jours plus tot. L'appel ayant été émis pas une Ecossaise qui avait eu la confirmation de la prise en compte de notre demande, je ne vous cache pas notre bien désagréable surprise quand nous nous sommes présentés et qu'on nous n'avions pas de chambre disponible. Inutile de dire que c'est inadmissible. Tout autant que le fait qu'on nous demande en plus si l'on veut se débrouiller nous meme pour trouver un endroit de repli ou si l'on doit nous donner un coup de main. Tout ça est bien lamentable et au vu de l'état des lieux de l'accueil, de l'ambiance apparente, au final, nous n'avons pas manqué grand chose.