From the moment of booking the communications were great, we asked to leave our car with them late morning and were told that wouldn't be a problem and we could check in at the same time. Jimmy was very welcoming when we arrived and gave us a map of Edinburgh to get our bearings. Room was a ground floor family room and was very spacious, bathroom wasn't large but was perfectly adequate. Lovely breakfast with some really tasty different choices from the norm including pancakes, waffles, full Scottish, salmon, etc