Ratings based on 135 Verified Reviews

3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveller from Malton

Great hotel

Posted 26-Apr-2017
Pros: Lovely location on a quiet street a short walk from Princes Street. Lovely building and clean room. Helpful and friendly staff.
Cons: Maybe some of the decor could be updated but nothing major.
Location: Close to some lovely cafes and restaurants. Shopping on Princes Street is about a 10 min walk away.
Lovely period building with lots of original features. Friendly helpful staff. The room had all the facilities you would expect and was very clean.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Apr-2017
Good location, clean, good service, comfortable
4 out of 5
Recommended
for Everyone
by A verified traveller from newcastle ontario

nice hotel close to princess street, shopping

Posted 21-Mar-2017
Pros: staff were great, help with directions to find restaurants etc and rooms was clean
Cons: I would only correct one thing The kettle in the room was not the normal kettle to operate this was not explained to me
Location: location was great fairly close to main attrations.
ths is a great hotel, it looks like you ae in scotland not USA, staff were polite helpful. we dropped off the luggage & when touring around edinburgh. when we returned our luggage was in our room
5 out of 5
by Carolyn

This traveller left a rating score only Posted 20-Mar-2017 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Mar-2017 on Hotels
4 out of 5
by Karen

Friendly

Posted 27-Feb-2017 on Hotels
Very friendly helpfu staff and a god night sleep. Did the job
4 out of 5
Recommended
for Everyone
by A verified traveller from Newcastle

Good value central Edinburgh hotel

Posted 26-Nov-2016
Helpful staff and small but functional rooms with small en-suite. Decent breakfast. Unfortunately, as it's rather an old building, the pipes clang noisily when other guests run water/flush their toilet. Overall, good value for the central location.
Comment from Hotel Management
21-Jan-2017 by Hotel Manager, Hotel Management
Thank you for your review on your stay with us. I am pleased to hear your overall stay with us was enjoyable, and we do hope to welcome you back in the near future.
5 out of 5
by A verified traveller

Lovely hotel, definitely would stay again.

Posted 19-Nov-2016 on Hotels
This is the second time we've stayed at this hotel and this time was for a family emergency and we booked the day before and we were still able to get a room, even though this time we stayed in a smaller room, it was still very spacious and lovely. (But unfortunately the lighting wasn't great in the room due to one window) but it was still lovely! It's in a nice area and easy to get onto Princes Street. All of the staff are really lovely and helpful. Everything is clean and tidy.
4 out of 5
Recommended
for Everyone
by A verified traveller from Perth Scotland

weekend in Edinburgh October 2016

Posted 24-Oct-2016
Location: Near Haymarket and a 10min walk to Princess Street.
We had a lovely stay made better by an upgrade to a lovely suite. Check in was very smooth and lovely reception staff. The only negative I would say is the cooked breakfast we were given, much more training needed in this department. Thanks for the full refund for this.
3 out of 5
by A verified traveller from turkey

It's ok

Posted 24-Oct-2016
Location: Nice old buildings and quiet
A bit far out of town hotel nice and clean ,we were on the top floor a lot of steps to the room 75 up & 75 down Would not stay there again