Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from JAPAN

親切なホテルでした。

Posted 06-Jun-2016
最寄りの駅からは10分ほど離れていますが、周辺がとても歴史のあるゆったりとした景観の良いところで安心して泊まれました。 ホテルの自体も設備もコンパクトではありますが、必要最低限の備品はきちんと備わっており、清潔感もあり、私は1泊だけでしたが充分な機能でした。 家族連れの方も来られており、スタッフの方もみなさんに親切に対応されていたので、とてもフレンドリーなホテルなのだと思います。
Comment from Hotel Management
05-Jul-2016 by Neil & the Team, Hotel Management
Dear Tora, Thank you for taking the time to leave us some much valued feedback, we glad that you enjoyed your stay with us. Neil & the Team
5out of 5
by A verified traveller from west yorkshire

Comfort and care

Posted 10-May-2016
We really enjoyed our stay here and well looked after and made very comfortable with every need taken care of.
Comment from Hotel Management
05-Jul-2016 by Neil & The Team, Hotel Management
Dear Christine, Thank you for taking the time to leave us a review, I am please that you enjoyed your stay with us and that you were well looked after
4out of 5
by Paulo

Posted 03-Apr-2016 on Hotels
Comment from Hotel Management
06-Jul-2016 by Neil, Hotel Management
Dear Paulo Thank you for taking the time to rate out hotel based on your recent stay here.
5out of 5
by Nancy from Keith

Home from home.

Posted 02-Apr-2016 on Hotels
Really relaxed atmosphere and staff really friendly and willing to help. Would stay at this hotel again.
Comment from Hotel Management
06-Jul-2016 by Neil, Hotel Management
Dear Nancy, Thank you for taking the time to leave us this review, I am please to hear that you found our staff really friendly and the atmosphere relaxing
4out of 5
by A verified traveller

Young couple from Denmark

Posted 02-Apr-2016 on Hotels
Hotel Thistle was very nice and charming. The location was fine and it is possible to take public transport nearby, but if you are walking it is a bit far from both from the old town and the new town. We walked most of the time and it was only at night, we thought it was a bit to far away - but I don't think it would be a problem, when it gets lighter outside. Overall we had very good stay.
Comment from Hotel Management
06-Jul-2016 by Neil, Hotel Management
Dear Guest, Thank you for taking the time to leave us this much valued feedback, I am please to hear that the location was fine and the hotel nice and charming. Regards Neil & The Team
4out of 5
by Elizabeth from Chicago

Enjoyable stay

Posted 29-Mar-2016 on Hotels
Very nice hotel in a very nice part of town: not quite in the city but certainly within walking distance of everything. Edinburgh hotels are horribly pricey in general and over Easter weekend, it seemed even more so, so I'm hard pressed to say that it was good value for money. I've stayed in far better places for far less, but when the city you're staying in can push for whatever the market will bear, you have to go with the flow. Our room was on the third floor and quite a workout as there wasn't a lift. The beds were very comfortable. A bath in addition to a shower would have been nice as it was a family room and there were three of us. There was some confusion as to where the light switches where and how to turn the kettle on: easy once you know how. The continental breakfast was sufficient although the slices of ham and cheese not the best quality. Beautiful old building with lovely high ceilings. Reese, I hope I spelt that right, was the jewel in the Thistle crown. He was friendly and most welcoming. You'll go far young man. Thank you for making our stay so enjoyable.
3out of 5
by Barry

Posted 16-Mar-2016 on Hotels
Comment from Hotel Management
06-Jul-2016 by Neil, Hotel Management
Dear Guest, Thank you for taking the time to Rate your recent visit with us Regards Neil & The Team
4out of 5
by A verified traveller

Posted 05-Mar-2016 on Hotels
Comment from Hotel Management
06-Jul-2016 by Neil, Hotel Management
Dear Guest, Thank you for taking the time to Rate your recent visit with us Regards Neil & The Team
4out of 5
by Jenny from Rotterdam

Uitstekende prijs-kwaliteitverhouding

Posted 16-Dec-2015 on Hotels
Ideaal voor bijvoorbeeld een weekendje kerstshoppen. Gelegen net buiten de drukte van het centrum, maar wel op loopafstand van Princes street. Het hotel zit in een mooi oud pand in een woonwijk. De driepersoonskamer bood genoeg ruimte en de badkamer was simpel ingericht maar wel van alles voorzien.. Het continental ontbijt was goed en op verzoek en tegen meerprijs kan een uitstekend Engels ontbijt worden besteld. Het personeel is zeer vriendelijk en behulpzaam, gevraagd en ongevraagd.
Comment from Hotel Management
06-Jul-2016 by Neil, Hotel Management
Dear Jenny Thank you for taking the time to leave us some much valued feedback. I am pleased to hear you found the hotel to in a lovely old building in a residential area, and that your triple room offered enough space for you. I am also glad you found the staff friendly and helpful Regards Neil & The Team
3out of 5
by A verified traveller

Not a Thistle Group Hotel!!!

Posted 12-Dec-2015 on Hotels
The hotel was booked in error as I had thought this was a Thistle group hotel. The hotel was in need of some TLC, the cooked breakfast was average at best. A short stroll to the City centre. There appeared to be staff shortages although whoever was on duty worked hard to serve the guests
Comment from Hotel Management
06-Jul-2016 by Neil, Hotel Management
Dear Guest, Thank you for taking the time to Rate and leave us this much valued feedback, I am please to hear that although this was booked in error that you found the location to be good and the staff worked hard to serve your needs Regards Neil & The Team