Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from west yorkshire

Comfort and care

Posted 10-May-2016
We really enjoyed our stay here and well looked after and made very comfortable with every need taken care of.
4out of 5
by Jenny from Rotterdam

Uitstekende prijs-kwaliteitverhouding

Posted 16-Dec-2015 on Hotels
Ideaal voor bijvoorbeeld een weekendje kerstshoppen. Gelegen net buiten de drukte van het centrum, maar wel op loopafstand van Princes street. Het hotel zit in een mooi oud pand in een woonwijk. De driepersoonskamer bood genoeg ruimte en de badkamer was simpel ingericht maar wel van alles voorzien.. Het continental ontbijt was goed en op verzoek en tegen meerprijs kan een uitstekend Engels ontbijt worden besteld. Het personeel is zeer vriendelijk en behulpzaam, gevraagd en ongevraagd.
3out of 5
by A verified traveller

Not a Thistle Group Hotel!!!

Posted 12-Dec-2015 on Hotels
The hotel was booked in error as I had thought this was a Thistle group hotel. The hotel was in need of some TLC, the cooked breakfast was average at best. A short stroll to the City centre. There appeared to be staff shortages although whoever was on duty worked hard to serve the guests
3out of 5
by Nigel from Beverley

Not what I thought ....

Posted 30-Nov-2015 on Hotels
I obviously did not read the description properly as I thought I was booking a Hotel, part of the Thistle chain. This is definitely not that ! This is a B and B Room and service all fine Evening meal was offered from a range of local takeaways
5out of 5
by Mustika from Japan

Nice hotel to stay

Posted 24-Nov-2015 on Hotels
I really enjoyed my stayed at this hotel, even i was not in a good condition. And thank you so much for the room upgraded, i really appreciate it! If i have another chance to visit Edinburgh, i definitely will stay here again! 2 thumbs up for the service etc! Thank you!
5out of 5
by Alejandro from Mendoza, Argentina.

Very charming.

Posted 14-Nov-2015 on Hotels
2out of 5
by A verified traveller

Does what said on tin

Posted 09-Nov-2015 on Hotels
A one night stay what can I say, it was cold in the room I slept well enough It's quite close to princes street and within easy distance of the train station Yeah for a one night stay I was exactly what said on tin Would I stay again? Probally
4out of 5
by A verified traveller from Cleveland, Ohio, USA

Charming old hotel close to sites and tram.

Posted 13-Oct-2015
Lovely old charming hotel in very good condition and an easy 30 minute walk to The Royal Mile. Quiet neighborhood near by beautiful St. Mary's Cathedral and Princes Street. Helpful staff at front desk. Quaint pub and breakfast area but not included in price. Lovely 4 story staircase with borrow a book on each floor. However, no lift and staying on the 4th floor was a challenge. I would have gladly paid someone to bring luggage to the top. Stayed on Oct 10th but heat was not turned on yet. Once I asked, they requested it be turned on. Big project to turn heat on in large old buildings (350 years old) Overall, very nice and great location! Thank you!
5out of 5
by A verified traveller

Lovely hotel.

Posted 12-Sep-2015
Lovely hotel. Great location. Super friendly helpful staff. Would definitely stay here again
Comment from Hotel Management
26-Sep-2015 by neil, Hotel Management
Dear Claire Thank you for staying with us at the Edinburgh Thistle Hotel, I am please you found the Hotel lovely and in a great location, And our staff Super friendly and helpful, We look forward to welcoming you back in the future Regards Neil & The Team
3out of 5
by A verified traveller

Ok for the price.

Posted 31-Aug-2015
Pros: Staff were friendly.
Cons: Breakfast (to go) was pretty average. Bathroom was cramped and had a horrible shower.
Location: Fairly central - 1 tram stop to city centre.
Room on top floor so 4-5 flights of stairs. Bathroom was very dated and cramped. Shower was poor. Location not too bad though - 1 stop on tram to city centre. Ok for the price.
Comment from Hotel Management
26-Sep-2015 by Neil , Hotel Management
Dear DB Thank you for taking the time to leave us some much valued feedback, I am glad you found the staff friendly. I am sorry you found the bathroom to be cramped Regards Neil & The Team