Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Getaway With Friends
by Alejandro from Mendoza, Argentina.

Very charming.

Posted 14-Nov-2015 on Hotels
Excellent!!!
2 out of 5
Recommended
for Personal Event
by A verified traveller

Does what said on tin

Posted 09-Nov-2015 on Hotels
A one night stay what can I say, it was cold in the room I slept well enough It's quite close to princes street and within easy distance of the train station Yeah for a one night stay I was exactly what said on tin Would I stay again? Probally
4 out of 5
Recommended
for Everyone
by A verified traveller from Cleveland, Ohio, USA

Charming old hotel close to sites and tram.

Posted 13-Oct-2015
Lovely old charming hotel in very good condition and an easy 30 minute walk to The Royal Mile. Quiet neighborhood near by beautiful St. Mary's Cathedral and Princes Street. Helpful staff at front desk. Quaint pub and breakfast area but not included in price. Lovely 4 story staircase with borrow a book on each floor. However, no lift and staying on the 4th floor was a challenge. I would have gladly paid someone to bring luggage to the top. Stayed on Oct 10th but heat was not turned on yet. Once I asked, they requested it be turned on. Big project to turn heat on in large old buildings (350 years old) Overall, very nice and great location! Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel.

Posted 12-Sep-2015
Lovely hotel. Great location. Super friendly helpful staff. Would definitely stay here again
Comment from Hotel Management
26-Sep-2015 by neil, Hotel Management
Dear Claire Thank you for staying with us at the Edinburgh Thistle Hotel, I am please you found the Hotel lovely and in a great location, And our staff Super friendly and helpful, We look forward to welcoming you back in the future Regards Neil & The Team
3 out of 5
by A verified traveller

Ok for the price.

Posted 31-Aug-2015
Pros: Staff were friendly.
Cons: Breakfast (to go) was pretty average. Bathroom was cramped and had a horrible shower.
Location: Fairly central - 1 tram stop to city centre.
Room on top floor so 4-5 flights of stairs. Bathroom was very dated and cramped. Shower was poor. Location not too bad though - 1 stop on tram to city centre. Ok for the price.
Comment from Hotel Management
26-Sep-2015 by Neil , Hotel Management
Dear DB Thank you for taking the time to leave us some much valued feedback, I am glad you found the staff friendly. I am sorry you found the bathroom to be cramped Regards Neil & The Team
5 out of 5
Recommended
for Personal Event
by A verified traveller

Posted 15-Aug-2015 on Hotels
Comment from Hotel Management
28-Nov-2015 by Neil, Hotel Management
Dear Guest Thank you for staying at the Edinburgh Thistle Hotel and leaving us some much valued feedback Regards Neil & The Team
4 out of 5
Recommended
for Couples
by Jose from Barcelona

Hotel buena relación calidad precio.

Posted 13-Aug-2015 on Hotels
Personal muy amable, habitación limpia y amplia. El desayuno un poco justo, pero suficiente. El hotel está ubicado en el west end cerca de new town y un poco más separo de old town aprox. 20 minutos andando o una parada del tramo. En cuanto al precio ya se sabe que en UN los hoteles no son precisas baratos. En general bien buena relación calidad precio.
Comment from Hotel Management
28-Nov-2015 by Neil, Hotel Management
Dear Jose, Thank you for staying at the Edinburgh Thistle Hotel and taking the time to leave us so much valued feedback Regards Neil & The Team
4 out of 5
Recommended
for Business Travellers
by Sylvain from Lyon

Great Stay with great staff

Posted 03-Aug-2015 on Hotels
Hotel was well located (calm street) and had a nice authenthic charm to it. The plus is definitely the staff which was very welcoming and helpfull to give some tips on what to visit on such a short stay. Would definitely recommend.
Comment from Hotel Management
28-Nov-2015 by Neil, Hotel Management
Dear Sylvain Firstly I would like to Thank You for choosing the Edinburgh Thistle Hotel for you visit to the city, I am please to hear that you found the hotel well located and that it had a nice authenthic charm. I am pleased you found the staff to be very welcoming and helpful We look forward to welcoming you back in the future Regards Neil & The Team Edinburgh Thistle Hotel
3 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Posted 02-Aug-2015 on Hotels
The staff was very helpful and friendly and go out of their way to help. The hotel is located in a very quiet area but only a 5 minute walk into the city. The rooms are large but they need to be remodeled and spruced up.
Comment from Hotel Management
28-Nov-2015 by Neil, Hotel Management
Dear Guest Firstly I would like to Thank You for choosing the Edinburgh Thistle Hotel for you visit to the city, I am please to hear that you found the hotel well located and the staff helpful and friendly We look forward to welcoming you back in the future Regards Neil & The Team Edinburgh Thistle Hotel
2 out of 5
by A verified traveller

Terrible plumbing

Posted 31-Jul-2015
The toilets backed up twice during our stay and we were told they had problems in our room (room 1). We were not offered a new room or discounted stay. The water pressure was almost nil and you got scalding or cool showers. Also no elevator.
Comment from Hotel Management
27-Sep-2015 by Neil , Hotel Management
Dear Guest, Thank you for taking the time to leave us this feedback we are aware of the issue you had with regards to the plumbing. We did offer a room move to the second floor which was refused. Regards Neil