Private kitchen

Reviews of Destiny Student Holyrood - Campus Accommodation

2 out of 5
Destiny Student Holyrood - Campus Accommodation
31 Abbeyhill, Edinburgh, Scotland

Reviews

7.2

Good

Rating 10 - Excellent. 75 out of 480 reviews" "
Rating 8 - Good. 216 out of 480 reviews" "
Rating 6 - Okay. 102 out of 480 reviews" "
Rating 4 - Poor. 53 out of 480 reviews" "
Rating 2 - Terrible. 34 out of 480 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Anmol

Disliked: Cleanliness
The beds were too uncomfortable!
Stayed 4 nights in Sep 2023

8/10 Good

Lorraine

Liked: Cleanliness, staff & service
A clean student room
My partner and I spent three nights here for the festival, and it's a clean student accommodation. The good thing is the reception is 24 hours, and the room is clean. Also, it's a walking distance to the most sightseeing spots in Edinburgh. However, the twin bed is difficult for two adults even though I am small. The window is not easy to open, so it's a bit warm in summer. There is no soundproofing in the room, so that you can hear a lot of noise from people slamming the doors all night and in the morning. Finally, maybe we didn't notice any reminders to bring your own towels as they charge £3 per one. And they charge £10 for keeping a suitcase. Also, when we checked in, the late checkout with paying an additional fee was fine; however, while we applied the day before, they changed their policy again, saying they needed time to clean the room. The checkout time is 10 am, which is a little bit earlier. It's more like a better hostel, allowing you to have your own space. But please do not expect it to be a proper hotel.
Stayed 3 nights in Aug 2023
Response from Destiny Student on 5 Sept 2023
Hello Lorraine , We endeavour to improve our services; we will take onboard your feedback. Thank you for the positive comments you have made. Kind regards, Destiny Student

4/10 Poor

Eloise

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The most uncomfortable mattress ive ever slept on, the shower didnt work properly, the windows hardly open so its suffocatingly boiling and fans dont do anything. Some of the kitchen items were in disgusting condition. Really glad my student accommodation wasnt like this, but staff are lovely and easy to rent things like hairdryers and towels. Great location.
Stayed 3 nights in Sep 2023
Response from Destiny Student on 5 Sept 2023
Hi Eloise,Thank you for taking the time to leave us a review. We're happy to receive positive feedback for our staff and facilities. We're sorry that your room was unsatisfactory, we'll take your comments on board.Kind regards,Destiny Student

6/10 Okay

Joe

Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Destiny Student on 5 Sept 2023
Hello Joe , We endeavour to improve our services; we will take onboard your feedback. Thank you for the positive comments you have made. Kind regards, Destiny Student

2/10 Terrible

Kiley

Stayed 1 night in Sep 2023
Response from Destiny Student on 5 Sept 2023
Hi KileyThank you for your review. We are sorry to hear that you had a negative experience at Destiny Student. Any feedback or complaints during your stay can be taken up by the reception. As we are open 24/7, we are sure to follow through. Nevertheless, we do value your feedback and hope to have you stay with us again at Destiny Student for a better experience.

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff- super helpful and friendly 24/7 desk. Accommodations were clean, tidy, comfortable- all the things you'd need.
Stayed 2 nights in Aug 2023
Response from Destiny Student on 3 Sept 2023
Hi Megan,Thank you for leaving a positive review for our property. We're very glad to hear that you enjoyed your stay and we hope you choose to visit again.Kind regards,Destiny Student

6/10 Okay

Carl

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Make sure its a cheap deal.
Bargain basement - good location, no parking, actually depressing if you were an actual student.. but if you have a small budget and its instead of sleeping rough then ok.
Stayed 1 night in Aug 2023
Response from Destiny Student on 3 Sept 2023
Hi Carl,Thank you for leaving a review. We're glad you found our location convenient, we hope you choose to stay with us again.Kind regards,Destiny Student

2/10 Terrible

Nour

Travelled with partner
Disliked: Amenities, property conditions & facilities
Friendly staff, unfortunate conditions. Unhygienic, smells of mildew, infested with silver fish and extremely hot and humid. Beds were uncomfortable and the bedding was stained. Would not recommend unless absolutely necessary.
Stayed 3 nights in Aug 2023
Response from Destiny Student on 3 Sept 2023
Hi Nour,Thank you for taking the time to leave a review for our property. We're happy to hear positive feedback for our staff. We're sorry that your stay was unsatisfactory, we'll take your feedback on board.Kind regards,Destiny Student

4/10 Poor

Lillian

Disliked: Cleanliness, amenities, property conditions & facilities
Had to clean our own room bc it was filthy on day one, had to pay for everything including towels and hand soap and room was either freezing cold or way too hot. The bed also has hairs all over it and the towels (that we paid for) had chunks of other people’s hair in it. They also made us pay extra to store bags before check in - which just feels unnecessary since the room was expensive enough. Ended up leaving early because we couldn’t do it anymore. :/
Stayed 4 nights in Aug 2023
Response from Destiny Student on 26 Aug 2023
Hi Lillian,Thank you for taking the time to review our property. We are disappointed to hear that you have not enjoyed your stay with us. Had you informed the reception we could have resolved this issue for you. We appreciate your feedback and hope that you have enjoyed your time in Edinburgh.

6/10 Okay

XIAOWEN

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Destiny Student on 27 Aug 2023
Thank you for taking the time to leave a review.

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Room comfort
You get what you pay for
You get what you pay for. Compared to the other places during pride, this is really cheap, but it is one of the most no frills places I've ever stayed at. Definitely the RyanAir of budget accommodation. Want to drop off your bags pre check in, no problem. That'll be £5 per bag. Want a towel, £3 please. Want a bed that's bigger than a 3/4 standard double or a mattress that's thicker than a folded towel? Should've gone somewhere else.
Stayed 3 nights in Aug 2023
Response from Destiny Student on 26 Aug 2023
Dear Tom,Thank you for taking the time provide input about our property. We're glad to hear you enjoyed the location, and the pricing of this location. Our beds are all advertised as 3/4 which are small doubles but we hope this did not cause any troubles and you still enjoyed your time in Edinburgh. Sincerely, Destiny Student.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I'd expect from campus accommodation. Simple, straightforward, clean enough. Friendly, helpful staff, everything worked. As they say, the rooms do get very warm, and there's not much ventilation, but I was exhausted every night, after a day on the Fringe, so I slept ok (in spite of the other occupants of my flat) being perpetual door-slammers. I don't know if I was just unlucky, but the kitchen (flat 18) had no kettle - everybody was boiling water in a large saucepan, which was all there was. That strikes me as a bit unsafe for pouring into a mug to make tea or coffee.
Stayed 3 nights in Aug 2023
Response from Destiny Student on 26 Aug 2023
Hello John,Thank you for this review - we value every feedback. To start, we are happy that you enjoyed your stay with us and we are more than delighted to hear that you found our reception staff welcoming and helpful. As we are a student accommodation our doors are self-closing fire doors due to safety guidelines, and can be noisy when not caught before closing. We apologize for any inconvenience this may have caused. We hope you had a pleasant experience otherwise, and would love to have you stay with us again soon at Destiny Student!

10/10 Excellent

Nitesh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just ad expected. Budget, no frills and just to spend the night over safely without lots of expectations!
Stayed 1 night in Aug 2023
Response from Destiny Student on 26 Aug 2023
Dear,We appreciate you writing this review of our property. We appreciate your review and look forward to seeing you again at our property in the future.  Our sincerest regards,

6/10 Okay

Tina

Stayed 2 nights in Aug 2023
Response from Destiny Student on 26 Aug 2023
Hello,We are extremely grateful that you took the time to provide feedback. We are grateful for your rating and would love to have you stay with us again in the near future. Sincere regards,

10/10 Excellent

Karen

Stayed 1 night in Aug 2023
Response from Destiny Student on 26 Aug 2023
Hi there, Thank you so much for taking the time to review our property. We value your feedback and have taken this on board, and hope to have you stay with us again soon at Destiny Student for a better experience. Kind regards,

6/10 Okay

Frances

Liked: Staff & service
Disliked: Cleanliness
Tiny rooms, dirty shower and floors. Disappointing
Stayed 1 night in Aug 2023
Response from Destiny Student on 26 Aug 2023
We are extremely grateful that you took the time to provide feedback. We are sorry to hear that the cleaning was not up to our standards, and we will make sure to relay this feedback to the members of our housekeeping team as soon as possible. We hope that the rest of your visit was enjoyable, and we would be delighted to have you back at Destiny Student for a much more pleasant experience.With best regards

2/10 Terrible

Rachael

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty Rooms and Infested with Silverfish
We were very disappointed in this booking. My boyfriend and I stayed for 4 days during Edinburgh Fringe Festival and knew our options would be limited. We were expecting a bare bones small place to stay as it is student housing- not a hotel. Our room was not clean (blood on the comforter, clogged shower drain with mildew all over the bathroom, bird poop on the wall by the window) and infested with silverfish. The hotel had no hand soap or disposable towels. (You could rent bath towels which were semi-clean). The hallways were not clean and the ceiling was open in one of the stairwells without proper coverage/cleaning for the crumbling sheet rock. We were told through signage and service not to expect hotel quality service/facilities. However, we paid hotel prices ($150/night) and we’re nickeled and dimed for additional services, such as renting towels. The bed was fine (outside of the lack of clean comforter), the room was a decent size, and there was communal space to hang out in. Everyone was friendly, but not super helpful. I could expect this quality of cleanliness/barebones from a cheap hostel but when we’re paying over $100 a night I expect to get a clean room and hand soap.
Stayed 4 nights in Aug 2023
Response from Destiny Student on 23 Aug 2023
Hi Rachael, Thank you so much for taking the time to review our property. We’re sorry to hear that the cleaning was not up to our standards, and we’ll be sure to pass along this feedback to our housekeeping team. We hope your stay was pleasant otherwise, and would love to have you stay with again soon at Destiny Student for a better experience. Kind regards, Destiny Student

8/10 Good

Carlos

Stayed 3 nights in Aug 2023
Response from Destiny Student on 24 Aug 2023
Thank you so much for taking the time to review our property.

4/10 Poor

Maria Alessandra

Disliked: Cleanliness, staff & service
Bad hygiene conditions of the room, they clearly didn’t clean before our arrival. If you need towels you need to rent them. Rooms very humid.
Stayed 2 nights in Aug 2023
Response from Destiny Student on 24 Aug 2023
Hi MariaThank you so much for taking the time to review our property. We’re sorry to hear that the cleaning was not up to our standards, and we’ll be sure to pass along this feedback to our housekeeping team. We hope your stay was pleasant otherwise, and would love to have you stay with again soon at Destiny Student for a better experience. Kind regards, Destiny Student

6/10 Okay

Lucy

Liked: Staff & service
Stayed 2 nights in Aug 2023
Response from Destiny Student on 23 Aug 2023
Thank you so much for taking the time to review our property.

8/10 Good

Nigel

Stayed 3 nights in Aug 2023
Response from Destiny Student on 23 Aug 2023
Thank you so much for taking the time to review our property.

8/10 Good

jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Destiny Student on 21 Aug 2023
Hello,We are extremely grateful that you took the time to give us feedback. We are grateful for your feedback and would love to have you stay with us again in the near future. Sincere regards,

8/10 Good

Dev

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from Destiny Student on 22 Aug 2023
Thank you so much for taking the time to review our property.

2/10 Terrible

Sophie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Destiny Student on 19 Aug 2023
Thank you for your review. We are sorry to hear that you had a negative experience at Destiny Student. Any feedback or complaints during your stay can be taken up by the reception. As we are open 24/7, we are sure to follow through. Nevertheless, we do value your feedback and hope to have you stay with us again at Destiny Student for a better experience.

6/10 Okay

Sandra

Stayed 2 nights in Aug 2023
Response from Destiny Student on 19 Aug 2023
Thank you so much for taking the time to review our property.

10/10 Excellent

Rebecca

Liked: Staff & service, amenities, property conditions & facilities
Excellent student accommodation in a beautiful location with views of Holyrood Park (depending on your room’s direction of course - I was spoilt in Block B!). Wonderful staff and shared amenities. I would recommend the staff wash/clean the curtains in rooms as a couple silverfish (bugs) fell out when I opened them! Otherwise, a wonderful stay! Thank you so much.
Stayed 4 nights in Aug 2023
Response from Destiny Student on 12 Aug 2023
How are you? We are extremely grateful that you took the time to provide input. We are delighted to learn that you had a good time at the our property. We are more than overjoyed to hear that you enjoyed our lovely staff and found all facilities good. We are sorry to hear that your interaction with the cleanliness was not a positive one. We will make sure that your feedback is taken into consideration. We really hope that the rest of your stay at Destiny Student was enjoyable, and we look forward to welcoming you back to the property in the near future.

6/10 Okay

Abagail, Calgary

Travelled with group
Disliked: Property conditions & facilities
This was a pretty reasonable stay, but if you spend 50 pounds more it is probably worth it to stay at a hotel. Otherwise, super typical student res, plus a few buckets for ceiling leaks on the stair well. The reviews are very accurate, though the room I had was not hot at all, but the hallways were scorching. The nesting birds were extremely loud, that was true… and there are many signs and posters of what to do and not do in the rooms… free shampoo/conditioner/instant coffee, but to rent a towel is a real thing! Our sheets also had mold on them… and things generally felt a bit grungy. All in all… about how the reviews are!
Stayed 2 nights in Aug 2023
Response from Destiny Student on 12 Aug 2023
We are extremely grateful that you took the time to provide review. We are delighted to learn that you had a good time while visiting our property. We are sorry to hear that you had a negative encounter with the pricing. Our price range is lower than that of hotels in the city; this is an adjustment made because we are a student accommodation, and it varies depending on the time of year and the booking date; nonetheless, we will make sure to take on the input regarding this topic. Regarding the cost of towels, please note that while we do state that it would be 3 pounds, if you make your reservation directly on our website, we will provide the towels at no additional cost. We really hope that the rest of your stay at Destiny Student was enjoyable, and we look forward to welcoming you back to the property in the near future. With best regards,

6/10 Okay

scott

Stayed 1 night in Aug 2023
Response from Destiny Student on 5 Sept 2023
Hi Scott,Thank you for your review. We are sorry to hear that you had a negative experience at Destiny Student. Any feedback or complaints during your stay can be taken up by the reception. As we are open 24/7, we are sure to follow through. Nevertheless, we do value your feedback and hope to have you stay with us again at Destiny Student for a better experience.

4/10 Poor

James

Stayed 1 night in Aug 2023
Response from Destiny Student on 12 Aug 2023
How are you? We are extremely grateful that you took the time to provide feedback. W look forward to welcoming you back to Destiny Student in the near future for an even more enjoyable experience. With best regards,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Destiny Student on 10 Aug 2023
We appreciate you writing this review of the property. We appreciate this rating and look forward to having you back in the future. Warmest regards,

8/10 Good

Kunal

Stayed 5 nights in Jul 2023
Response from Destiny Student on 22 Aug 2023
Thank you so much for taking the time to review our property.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Destiny Student on 29 Jul 2023
Thank you so much for taking the time to review our property! We would love to have you stay with us again soon at Destiny Student.

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall stay was good. Great location! Ammentities were advertised, but not working, which caused members of our party to spend unexpectedly for more clothes.
Stayed 8 nights in Jul 2023
Response from Destiny Student on 29 Jul 2023
Hi Todd, Thank you so much for taking the time to review our property. We value your feedback and hope to have you stay with us again soon! Warm regards, Destiny Student

6/10 Okay

Joshua

Was exactly what I expected. The price was adequate for the quality, and it was even slightly better than my accomodations in London due to the private toilet and shower
Stayed 2 nights in Jul 2023
Response from Destiny Student on 23 Jul 2023
Hi Joshua, Thank you so much for taking the time to review our property. We hope to have you stay with us again soon! Warm regards, Destiny Student

4/10 Poor

Sean

Business traveller
Disliked: Cleanliness, property conditions & facilities
You get what you pay for, but don't expect a huge mass of cobwebs and spiders nesting in the corner of my room.
Stayed 1 night in Jul 2023
Response from Destiny Student on 23 Jul 2023
Hi Sean, Thank you so much for taking the time to review our property. We value your feedback and have taken this on board, and hope to have you stay with us again soon at Destiny Student for a better experience. Kind regards, Destiny Student

4/10 Poor

Scott

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Destiny Student on 23 Jul 2023
Thank you so much for taking the time to review our property. We hope to have you stay with us again soon!

4/10 Poor

Lauren

Stayed 3 nights in Jul 2023
Response from Destiny Student on 6 Aug 2023
Hello Lauren,We are truly sorry to hear you did not enjoy your stay with us. If you do not mind, we would like to hear all your points so we can address them to help us improve in the future. We do hope your stay in Edinburgh was still pleasant and we hope you will give us a chance in the future.

2/10 Terrible

Himani

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Destiny Student on 17 Jul 2023
Dear Himani,Thank you so much for taking the time to review our property. We value your feedback and have taken this on board, and hope to have you stay with us again soon at Destiny Student for a better experience. Kind regards,

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet hotel to stay. Convenient to walk to Holyrood Palace and the Royal Mile. There are gulls nesting on the roof of the hotel which makes it a unique birding experience from the hotel room.
Stayed 3 nights in Jul 2023
Response from Destiny Student on 16 Jul 2023
Hi Ying, Thank you so much for taking the time to review our property. We're glad to hear you enjoyed your stay and hope to have you stay with us again soon! Warm regards, Destiny Student

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night wedding visit
A notice in every room says its not a hotel, its student accommodation. If you bear that in mind its still excellent value for money - rooms are standard size hotel rooms with an ensuite but you have the advantage of being able to use a very large kitchen if you wanted to go down the self catering route, For some reason there were no forks or mugs in our kitchen but these can be purchased at the Meadowbank shopping centre which is a 5 min walk away. Its a 20min walk into the city or 2min walk to the bus stop where where frequent buses take 5mins to rail/bus stations. Considering hotel prices in Edin during summer this is excellent value for money and I will certainly be using it again
Stayed 3 nights in Jul 2023
Response from Destiny Student on 10 Jul 2023
Dear Stuart.Thank for this kind review - we are truly over the moon that you loved your stay with us. Our kitchen are fully equipped with all plates and cutlery and we do hold some spares at the reception - easy to ask and grab :) . We are happy that you enjoyed our property and our facilities and we hope to welcome you at our property in the future. Thank you again.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean accommodation with approachable staff and accomodating. Bathroom with hot/cold water, soft bed linens. I will surely comeback.
Stayed 1 night in Jul 2023
Response from Destiny Student on 8 Jul 2023
Hi Susan,Thank you for taking the time to leave a review. We're very happy to hear positive feedback for our friendly staff. We hope to see you again soon.Kind regards,Destiny Student

6/10 Okay

Adrian

Travelled with partner
Liked: Cleanliness
Great location being only 5 minutes from Holyrood. Room was extremely clean and very spacious, and for the price (at time of booking) was extremely good value for money. Only complaints would be the feel of the mattress on the bed, bit too soft for my preference (however this is nit picking) Overall great stay, and would book again.
Stayed 1 night in Jul 2023
Response from Braehouse on 6 Jul 2023
Hi Adrian, Thank you very much for your very positive review and we will be sure to take your feedback onboard. We hope you enjoyed your stay and would love to have you stay with Destiny Student again. Take care.

6/10 Okay

Laura

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stay was fine, polite girl on check in, and facilities all good. Only downside was the floor in the room was very dirty.
Stayed 1 night in Jul 2023
Response from Braehouse on 5 Jul 2023
Hi Laura, Thank you very much for your feedback. We will be sure to take it on board.

8/10 Good

Anuj, Hyattsville

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. There were few surprises e.g. common kitchen, no towel etc. as this was my first stay in Campus accommodation. But, for this, Expedia must separate these listing from regular hotel listing or make clear disclaimers what to expect. Else, stay was very satisfactory, location was great. I enjoyed staying with them.
Stayed 2 nights in Jun 2023
Response from Destiny Student on 5 Jul 2023
Dear,Thank you for taking the time to review us. We will note down all of your points and we will take them into consideration. About towels, we do not provide them in the rooms however, we have them available to rent at reception for a small fee. I hope that is of assistance for your next visit. We are truly excited you enjoyed your stay and we hope to see you again.

8/10 Good

Jane Meire

Stayed 1 night in Jul 2023
Response from Destiny Student on 5 Jul 2023
Hello Jane Maire,Thank you for leaving us a review. We are truly overjoyed that you enjoyed your stay at our property. We hope to have you stay with us again soon! Warm regards,

4/10 Poor

Pei

Liked: Staff & service
Disliked: Room comfort
As advertised.
As advertised - it is student accommodation being used for short term rentals to tourists during the summer break, and not an actual hotel. Staff were friendly and professional though. That said, expect very poor sound insulation (can clearly hear guests next door's conversations, doors slamming at all hours, loud birds outside etc), no air conditioning, basic amenities. Fine for a place to sleep near downtown.
Stayed 2 nights in Jun 2023
Response from Destiny Student on 5 Jul 2023
Hello Pei,Thank you for your review. We are truly overjoyed that you liked our property and that you enjoy our lovely staff members. With us being a student accommodation building, we try our best to manage people's expectations With the doors, the doors are anti-fire doors and unfortunately not everyone hold them until it get properly closed. We apologise for any inconveniences this may have caused you.

8/10 Good

Angela

Liked: Cleanliness, staff & service
I like the location and views from the property. The studio was spacious with a comfortable bed and wet room which was good for me as I have mobility issues. The kitchen was well equipped with everything I needed. The weather was extremely hot during my stay and even with the curtains closed and the portable air conditioning on the studio was uncomfortably warm as the large glass windows (obviously for safety reasons) only opened slightly at the top. The pillows were very flat and as the mattress had a semi waterproof coating without a mattress protector, I was waking up during the night (even with the fan on) sweating. I did enjoy my stay though, despite the consistent banging of heavy doors and the lift being out of order at my side of the building. I would stay again but maybe in the winter 👍😇 Thanks again to the lovely young staff 😄
Stayed 5 nights in Jun 2023
Response from Destiny Student on 5 Jul 2023
Dear Angela,We are happy that you enjoyed your stay at Destiny Student. We apologize for the noise of the doors, they are anti-fire doors and unfortunately not everyone hold them until it get properly closed. We're glad you liked the hospitality here - we are happy you enjoyed the facilities and your room. We will be more than thrilled to welcome you back at Destiny Student.

2/10 Terrible

Marie

Disliked: Cleanliness, property conditions & facilities
Initial check in staff was rude. Room looked like it hadnt been swept in 6 months. Huge hole in the ceiling with rot and leaking water into 4 buckets. All around unpleasant. Will not recommend.
Stayed 3 nights in Jun 2023
Response from Destiny Student on 5 Jul 2023
Hello Marie,Thank for taking the time to review us and our property. We’re sorry to hear that the cleaning was not up to our standards, and we’ll be sure to pass along this feedback to our housekeeping team. We hope your stay was pleasant otherwise, and would love to have you stay with again soon at Destiny Student for a better experience.

2/10 Terrible

REN

Disliked: Cleanliness, property conditions & facilities
Lower your expectations with this place. They are a student accommodation NOT a hotel, and in case you forget it’s on one of their many posters in the room to remind you. Stayed here for 3 nights and barely got any sleep for the entire stay. The room was an OVEN, it was extremely hot inside and breathing was impossible (not great for a traveller with asthma!) when I raised this at reception they jokingly replied with “most of them are very hot”. I was advised to use the portable “AC” in the room which barely blew any air and kept making noises which doesn’t help when you’re already sweating and trying hard to get sleep in the middle of the night. Then there’s the drainage in the shower room which didn’t go anywhere the whole time I stayed which is ironic since you’d think a room that hot may help to evaporate the pool of water in the WC, alas it did not. The “accommodation” also has a propensity of running out of water “due to unforeseen circumstances” - this occurrence is so frequent that they have a sign ready at reception each time it happens. This happened on the first two days I stayed… Finally, the hallways’ stains smelled very badly and other guests kept running on the hallway and banging their doors. I get the saying “you get what you pay for” so lesson learned. My advice is if you’re always cold and have no problem sleeping in 28 Celsius room (yes! I have a portable thermometer) then you’ll be fine, otherwise spend a bit more.
Stayed 3 nights in Jun 2023
Response from Destiny Student on 5 Jul 2023
Dear Ren,We are truly sorry that you did not enjoy your stay at Destiny Student. Our reception is open 24/7 and happy to help with any issues as well maintenance team. We wish you would have addressed the the drainage issue with us so we can everything we can in order to provide the best stay. We do apologise for the water being turned off in the morning. This was due to a maintenance issue and we rectified it as soon as was possible. Thank you so much for taking the time to review our property. We value your feedback and have taken this on board.

8/10 Good

christopher

Stayed 2 nights in Jun 2023
Response from Destiny Student on 5 Jul 2023
Hi there, Thank you so much for taking the time to review our property. We value your feedback and hope to have you stay with us again soon! Warm regards,