Ratings based on 753 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Virginia, USA

Nice hotel. Great staff

Posted 18-Jan-2017
Very nice and pleasant hotel. Exellant staff and management. Good breakfast and concierge.
5out of 5
Recommended
for Everyone
by A verified traveller from R

Will certainly recommend

Posted 16-Jan-2017
We were really pleased to find this lovely hotel and will certainly be returning or recommending to friends and family. Lovely and central, a beautiful room, tasty breakfast and friendly staff.
4out of 5
Recommended
for Everyone
by A verified traveller from Somerset

Good value for money

Posted 12-Jan-2017
Location: Fairly central to Edinburgh city centre, the Castle, Museums, walks, pubs and restaurants although slightly away from the main crowds which we loved.
A lovely stay at this quiet and comfortable hotel. I loved reading about the history of the building, the dining room and especially the library were amazing. The staff were friendly and couldn't be more helpful. The rooms were clean and warm with plenty of hot water. Breakfast was lovely with a good choice and served promptly. My only negative comment would be that it is a shame that the rooms, although clean, well decorated and in good condition, have lost all their original character. The modern furniture and decor do not match the rest of the building which is a shame. Otherwise a very pleasant three nights.
5out of 5
Recommended
for Everyone
by A verified traveller from 서울, Seoul

깨끗하고 친절하고 그리고 조식도 정말 괜찮다!

Posted 11-Jan-2017
Pros: 청결, 조식, 직원의 친절함
Cons: 없었습니다.
Location: 에딘버러 시내와 가깝습니다. 걸어서 10분 정도였어요. 좀 더 가시면 칼튼힐이 있는데, 이 곳이 제일 좋았습니다. 정상에서 보는 에딘버러 시내의 경관이 정말 이뻐요.
이번 영국여행 중 에딘버러를 제일 기대하고 갔는데, 에딘버러도 너무 좋았고 호텔까지 너무 좋아서 좋은 여행하고 왔습니다. 일찍 도착해 체크인을 오전에 먼저하고 짐은 맡겨놓고 여행했어요. 여행지도 친절하게 추천해주시고 와이파이, 호텔 이용사항에 대해 친절히 안내해 주셨습니다. 방도 정말 깔끔하고 따뜻했습니다. 그리고 객실에 놓여진 티, 커피, 과자 등도 푸짐하게 놓여 있어서 저녁에 출출할 때 먹기 좋았어요. 그리고 제일 좋았던건 예상치도 못한 조식입니다. 정말 푸짐하게 나와서 저랑 남자친구가 극찬을 했어요. 퀄리티도 좋았구요. 늦잠을 자는 바람에 좀 늦게가서 아쉬웠습니다. 그리고 체크아웃하고 짐을 맡겨도 되냐고 여쭈었는데 웃으시며 흔쾌히 당연하다고 즐거운 여행하고 오시라고 말씀해주시고, 이번 영국 여행에서 제일 좋았던 것 같습니다. 다음에 에딘버러오면 또 이 곳으로 예약하려구요. 정말 강추입니다.
3out of 5
Recommended
for Everyone
by A verified traveller from Warwickshire

Great hotel but dont go if you want some sleep.

Posted 04-Jan-2017
Pros: The staff extremely friendly and helpful. The breakfasts were good value. The sitting room was cosy with the bar and the location was great.
Cons: New bed mattresses!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Location: Near to the hotel was a selection of chic shops, bars and resturants.
Great location and very friendly staff. Excellent breakfasts. Room small on 4th Floor but stylish however bed mattress springs had gone and on each move the spring would twang loudly and create a sudden pain on recoil when hitting your body. On complaining about the mattress and saying it needed replacing the mattresswas turned but with little effect. Seven nights of sleepless hell. The room walls were also paper thin that late into the night sounds of sexual activity could be clearly heard in the room as though you were all together.
5out of 5
Recommended
for Everyone
by A verified traveller

Very nice and affordable hotel close to the centre

Posted 02-Jan-2017
Amazing staff, very comfortable and cozy room, good breakfast, very good location as it is close to both the new and old town.
5out of 5
Recommended
for Couples
by A verified traveller from Bayern

Das perfekte Hotel, um Edinburgh zu Fuß zu erleben

Posted 18-Dec-2016
Pros: der perfekte Mix aus zeitgemäßem Komfort und erhaltener Historie
Cons:
Location: ca. 1km Luftlinie nordwestlich von Edinburgh Castle
Von hier kann man alle wesentlichen Sehenswürdigkeiten unkompliziert zu Fuß erreichen. Das Personal ist sehr freundlich, hilfsbereit und humorvoll - ein Lacher beim Frühstück lässt den Tag gut beginnen. Verwunderlich: Trotz fast zentraler Lage ist es nachts absolut still auf der Straße; als "normal" 5-Uhr-Aufsteher zählt der langsam einsetzende Berufsverkehr gegen 6:30Uhr für mich zum frühen Vormittag ;o) Die Matratzen sind hervorragend. Wir können zwar nur für unser Zimmer sprechen, aber ich denke die anderen sind gleich oder ähnlich. Nicht diese amerikanischen "reinlegen und verschluckt" Teile sondern schön straff und rückenfreundlich. Extra Punkt dafür! Ein weiteres Plus, sie sind geteilt, nur die Bettdecke ist 1 für 2, aber da muss "Mann" sich arrangieren :o) Das Frühstück ist es wert sich Zeit zu nehmen, entweder für das kontinentale am Büffet oder für das schottische von der Karte (ist im Preis enthalten). Ich habe mich beim "full Scottish" sogar zu einer kleinen Portion "Haggis" auf einem extra Teller überreden lassen, anders aber essbar; deftig wie etwas zu scharf angebratenes Hackfleisch. Das Porridge kommt neutral und man selbst salzen oder süßen. Die Eggs Benedict sind "zum Reinlegen". Die kleine Bar neben der Lobby und die Bibliothek im Ersten muss man einfach mal in einer ruhigen Minute auf sich wirken lassen. ;o) Jederzeit wieder!
4out of 5
Recommended
for Everyone
by A verified traveller from Italy

albergo caratteristico in stile vittoriano

Posted 12-Dec-2016
Pros: tipico ambiente Scozia fine 1800 molto curato
Cons: il personale alla reception un pò scarso
Location: posizione strategica per il centro città.
ubicazione della camera un pò deludente perchè nel sottoscala, tuttavia molto moderna e pulita. La zona è bellissima tranquilla e vicina al centro
5out of 5
Recommended
for Everyone
by A verified traveller from glasgow

Beautiful hotel, lovely breakfast.

Posted 05-Dec-2016
Pros: Everything
Cons: The kettle in the room could be better situated, however this is a very small issue
Location: Close to shops and lots of restaurants . A great location.
The hotel is beautiful with lots of original features, and contemporary touches. The staff are friendly, informative and helpful.
4out of 5
Recommended
for Families
by A verified traveller from Wien

in einer Nebenstrasse, gute Lage, gutes Frühstück

Posted 04-Dec-2016
Pros: Frühstück, Ausblick auf die Burg
Cons: Die Couch nicht als 3. Bett anbieten, sondern durch ein BETT ersetzen!
Location: Bahnhofsnähe, einkaufen, Burgnähe
Frühstücksbüffet sehr gut, ausreichend Auswahl. Nette Bedienung. Das Zimmer war nicht für 3 Personen geeignet, weil die Couch sicher KEINE Schlafoption für die 3. Person sein kann: sehr,sehr dünne Feder!!matratze, die außer weich und schmerzend zugleich eine Hängematte ist. Man muss sich dieses "Bett" erst selber provisorisch umbauen,.... Im Badezimmer gibt es keine Haken! Außer, dass die Betten gemacht wurden, war keine Reinigung festzustellen, aber bei 3 Nächten kein Problem.