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"The hotel was the perfect location for m weekend visit with family, and the view of the lake from my room was really charming. The staff were incredible friendly. Thank you for making my staff stress free. "

"We always get given the furthest room away from reception and as I walk with a stick it is very inconvenient. "

"The staff was wonderful. Just one person handling reception, bar, and dining. So way understaffed. Very outdated facility. Bathroom sink didn’t barely drain. Felt as the space wasn’t clean."

"Great hotel in the heart of Canterbury. Had a cot set up for us on arrival. Bed really comfy and shower great. Breakfast was excellent, highlight being the waffle machines. Parking wasn’t an issue for us as we used the park and ride which took 5 minutes and was a 5 minute walk to the hotel so really convenient and only £4 a day vs £25 a night if parking in the city. Staff were all lovely. Loved how they respected history when building the hotel with the ground window in the lobby showing the theatre ruins below. Would definitely stay again on another trip to Canterbury."

"My wife and I had a wonderful stay at The Falstaff Hotel. The room was very clean, comfortable, and well maintained throughout our visit. The breakfast was excellent with plenty of fresh and tasty options each morning. Our favorite breakfast option was the avocado toast with perfectly well-done eggs — absolutely delicious and a great start to the day. The staff were friendly and welcoming, which made our stay even more enjoyable. We would happily stay here again and definitely recommend it to others."

"Clean basic room. Walls are thin and the shower pressure is very slow. The room was clean with kettle, iron, hairdryer and tv. Good value for the price"

"Excellent service at the IHG Holiday Inn. Room was clean. The staff were friendly and welcoming. Breakfast was English and delicious."

"Great breakfast, very friendly staff "

"Very nice pub and room was well presented and the radio was a nice touch "