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"Everything was good at the resort. I would definitely recommend this resort to other people."

"Our stay was a 5/6 out of 10. Some things were excellent: friendliness of staff, activities throughout the day, and pool. Some things need improvement: our room had a leak that was not addressed for 2 days and ended up flooding part of our room. We were finally allowed to switch rooms 4 days into our trip. Response time to the leak was disappointing. We weren't the only room that had a leak and needed to change rooms while we were there. The food was okay at best - at the mexican steakhouse my husband ate his steak with his fingers after asking for a fork many times. They were out of many authentic sides but didn't tell us in advance. We ended up having the same cheese fries that are on the buffet every day as our side. We would've eaten somewhere else if we knew they were out of things, instead of waiting until our reservations at 9PM. Getting reservations at any time other than 9PM is difficult. With my kids that was too late every night. We did go to the buffet one night due to no restaurants having availability, and almost every dish had fish. My kids don't eat fish, so that dinner was also disappointing. The Italian restaurant was the best. The taco truck out front and ice cream shop - thankful those were there to supplement the bad dinners. The waterpark needs updates. My 11-year-old son was afraid to go down the slides, as the stairs have many cracks and need repair. We went there 1 time for about an hour. Big & pretty but will likely go elsewhere in the future. "

"At the time we arrived the resort agent at the check-in, Geicha, was very friendly, accommodating and helpful. She provided the most suitable room for my family. Furthermore, before arrival, she had already booked all restaurant reservations for us. Superior customer service!"

"For such a large 1300 room resort the access to pool and beach chairs was good. Room was clean and food was plenty but mostly buffet. Wish there was more table service at the specialty restaurants."

"Best staff and beach area. We keep going back because of their staff, they welcome you with smiles every day. "

"Overall very average experience. The best part was the ambassador Francia. If it wasn’t for her I don’t think I would’ve had a good time. She was wonderful. The food was average to sub par besides a few dedicated restaurants. The variety was also only at the restaurants and reservations was a headache to do so. Staff was pretty friendly overall but occasional issues. The place was clean minus some hard to spot areas. Definitely should’ve had more things included with the package. Also the pool closing before 7 was a bummer."

"Great experience love the room "

"It’s was a good stayed"

"The rooftop jacuzzi room is a 3-star at best. Shoddy patchwork on walls and ceilings. The room had a sofa with stains all over it.The toilet room is so small you can barely move. The staff was not very friendly at all, other than our butler and a couple of the cooks. Vendors are EVERYWHERE and the property does nothing to control their harassment and begging. The food was edible. I would compare it to the food I had on deployment in the Persian Gulf. IF there was queso, it was always cold. The guacamole was virtually non-existent and instead of a true pepperoni pizza, they cut up slices of hot dog and slap it on a pizza crust. Who does that? The steak restaurant is comparable to Outback at best. The sushi is horrible in texture and the Italian restaurant is nothing more than Stouffer’s frozen lasagna, if that. The Adults Only section is NOT Adults Only! We will not be returning to the Majestic or to the Dominican. Once you leave the resort, the place is filthy with people dumping trash wherever there is an opening and is completely run down. "