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Reviews of Hotel Residenz Düsseldorf

3 out of 5
Hotel Residenz Düsseldorf
Worringer Str. 88, Düsseldorf

Reviews

7.4

Good

Rating 10 - Excellent. 91 out of 432 reviews" "
Rating 8 - Good. 196 out of 432 reviews" "
Rating 6 - Okay. 88 out of 432 reviews" "
Rating 4 - Poor. 35 out of 432 reviews" "
Rating 2 - Terrible. 22 out of 432 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Sean

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is not on the standard level as other hotels in the same brand. It is running more as a budget family hostel, very unprofessional with poor quality service. Hotel is located in the corner of cross streets, facing the tram station, and next to a 24-hour bar, very noisy.
Stayed 1 night in Aug 2022

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jun 2022

2/10 Terrible

Elsy

Business traveller
Disliked: Cleanliness, staff & service
Terrible
Stayed 1 night in Sep 2021

10/10 Excellent

Mohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service !! Clean and tidy rooms!! Geat views!!
Stayed 2 nights in May 2020

2/10 Terrible

Mateusz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please improve
Huh the place need to improve please
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was in good condition. The beds were very hard, So I could nog sleep well. Decorations nerds tot be updates.
Stayed 1 night in Jan 2020

8/10 Good

Jon, Stratford, ON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly, accomodating front desk staff. Very convenient location close to bus stop and main train station
Stayed 3 nights in Oct 2019
Response from Thank you on 26 Oct 2019
Thank you for your accomodation and opinion !

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is clean, the tv would not turn on and know one offered us another room or tv. It was noisy all night long.i would not stay there again.
Stayed 1 night in Sep 2019
Response from Staff-chow on 14 Sept 2019
Thank you for your opinion! Next time we will do it better

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean.would stay again
Stayed 2 nights in Mar 2019

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and central
Clean, comfortable and efficient. Close to public transport. Decent breakfast. Excellent value
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Close to the main station- excellent location. It lived up to our expectations. Staff was friendly and helpful. Value for money hotel!
Stayed 2 nights in Sep 2018
Response from Hotel Residenz Team on 26 Oct 2018
thank you for stay with us!

6/10 Okay

jonah, manchester

Disliked: Property conditions & facilities, room comfort
Out side traffic very noisy pillows very uncomfortable to far from town centre
Stayed 2 nights in Aug 2017
Response from hotel residenz on 27 Aug 2017
Dear guest, Thank you for your comments, we will take your comments and make it much better in further, we wish you next visit.

4/10 Poor

nazgurl, Malaysia

Disliked: Property conditions & facilities
Over priced hotel
I think the price i paid for it and what we got in the end was not really worth it as i paid for 1/2 price elsewhere and got 5 star service. Hotel location is somewhat near the train station. Many halal and turkish restaurants around. Hotel itself, not many ammenities. Not very well lighted. Very basic.

4/10 Poor

Ute, US

Disliked: Property conditions & facilities, room comfort
Way overpriced for the trade show we went to
Tiny Rooms, smells terrible, very noisy from the road, too high priced, under Chinese management

6/10 Okay

shane, sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel but undergoing renovations
Hotel was a bit out of the main part of town but within walking distance to the old town (30mins). Hotel had lots of renovation noise occurring and we had an issue over the breakfast whether it was included or not but this did get fixed.

8/10 Good

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but clean
A good, but simple hotel. Small but clean.

4/10 Poor

Thomas, USA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great staff/Great Prices/Not Great Wifi
Nicole and the staff were fantastic! We had a jumbled schedule and they were incredibly helpful, hospitable, attentive and friendly. The hotel itself is a little dated, but it is clean. I can handle clean and dated over modern and nasty any day! The primary issue was the Wifi. It was an obstacle for getting work done. There were periods when it would work well and others when it was almost nonfunctional. Even though that is a significant minus for me, the staff's willingness to try and meet our needs, their friendliness and the price made this a value and I would consider staying there again.

8/10 Good

Zoran, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great selection
I was on a layover to Chicago and picked this hotel for my one night stay. And even though it was a one night stay I was absolutely pleased with everything this location had to offer. Hotel was clean, staff was super friendly, location is great and close to everything. It's on a busy intersection but they did a great job on soundproofing the rooms. I didn't hear a thing from the traffic bellow. I would definitely stay here again if I happen to be in Dusseldorf

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, nice rooms
Very nice rooms with big windows and comfortable beds. All reception staff were very friendly and helpful. Location is also very good. Recommended !

6/10 Okay

David

Liked: Cleanliness

10/10 Excellent

Brownie, Leeds, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Residenz Review
I was very pleased with the staff. As well as their politeness it gave me excellent opportunity for me to practise my spoken German. Every time I visit Germany I endeavour only speak in German. This is the best way to improve oneself in a foreign language. Although the weather was rather cold I enjoyed my short visit.

6/10 Okay

Maceydolly

Liked: Cleanliness, staff & service, room comfort
stopover
Price was right and was very close to metro. room was small but clean. breakfast was very good with lot of choice.

8/10 Good

Dianne, Nairobi, Kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Walking distance to the train station and easy to get to the Altstadt (old city).

10/10 Excellent

Pleased traveller, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel is ideal for those looking for a quality stay somewhere within budget. The location is 500metres away from the station and a 10 min walk to the Altstadt. Cannot fault the room and stay. Breakfast selection was also good!

8/10 Good

TD, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for station and airport
Hotel staff very friendly and welcoming. Great breakfast but should have prepared for the early airport start which I am sure they would have helped with!

6/10 Okay

V-Man, E.Yorks

Liked: Cleanliness, staff & service
Room was basic but clean
Good choice at breakfast, staff helpful, room clean if a bit small. Toilet recently upgraded by the look if it. Shower good. Well placed for the central station and the old town, which is a must visit area!

8/10 Good

Carollo

Liked: Cleanliness, staff & service, room comfort
Good room, but a bit walking distance to station
general, it's a nice hotel with good breakfast. need to walk a bit to train station. During the exhibition, the price is tooooo high. So, better find other location which is a bit far from station.

10/10 Excellent

Thomas, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was awesome
Toilet is new and clean. Staff are friendly and helpful. Downsides; no free internet, can be noisy so make sure get high floor.

8/10 Good

Nige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to city centre
This was a good location at a reasonable price. Clean with good shower and comfortable beds. Bit of a walk to old town and centre but near station and trams. Good breakfast.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean
very clean rooms, pretty comfortable. Alittle bit to far from the center and the airport but the trolley station is down the street.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room and clean hotel. Staff was very friendly and helpful. The morning breakfast was decent. No complaints. Easy access from the train station. I would stay there again.

10/10 Excellent

John, Harrogate UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 1st choice in Dusseldorf
I've stayed in Residenz hotel several times as very nice hotel & very convenient for railway station. 10 min walk or 2 mins on Tram. Will definitely stay again.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Dreadful value
No chance for early check in. No flexibility for international travelers. Room was incredibly small. Horrible value for the money.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Value for city centre hotel
Hotel is about a 5 minute walk from the main station. Staff friendly, my room was small but I don't have a problem with that as I was using it to sleep in. The bed was comfy, everything worked, the breakfast was more than adequate. For the money paid for the room I don't think I have ever had better value.

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Good business location
Suited me as it is close to the business area I was visiting and also the Hauptbahnhof

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities
Generally very pleasant, and the reception staff evidently speak many languages between them. We did feel the thoroughness of the bathroom cleaning lacked a little, and was a little surprised it would be possible to open the window and jump out! It was a short walk to the main station and some good Turkish Kitchen restaurants. It was also a little noisy being close to a large junction, and the trams were surprisingly noisy. The choice and quality of the breakfast was amazing and well delivered. Overall very pleasant and would have no hesitation in recommending Residenz or using them again

8/10 Good

klaus-asia

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

June, North Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for couples
We went to the Christmas Markets and the hotel was a good base. Only one disappointment we did not notice that they had no lounge bar to come back to.

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was close to the main railway station which also had the underground. Trams also ran close by the hotel so getting about was really easy. Breakfast was plentiful and varied Room was clean and comfortable. Staff were friendly and helpful

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but very clean.
Hotel 10 minute walk or 2 minute tram ride to the main train station. Excellent public transport system from main station, (buses, trams, underground) to the old city. Excellent train service to/from airport as well. Hotel was very clean, nice European breakfast and friendly staff. Area immediately around the hotel a little run down. Ideal for short stay trip to the city.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd been ripped off by this hotel!!!!.....
This is a cheap hotel that apparently only can make money by ripping off their customers, especially during commercial fairs and national holidays. Smell like cigarettes all over the place. Old structure and not well maintained. It’s based near to the Main Train Station, and this is the only advantage.

6/10 Okay

Mesfin

Disliked: Property conditions & facilities, room comfort
It is ok for one night.

8/10 Good

Joe Kid, Prestwich, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for business travellers
Very comfortable stay. Staff very friendly & helpful. Good breakfast & free coffee all day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
great breakfast buffett

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Düsseldorf
The Residenz Hotel is a great independently owned hotel where service and charm rule. The location is terrific - walking distance to the train station and theaters. A 10-15 stroll to the Altstadt, Ko and the new harbor. It is in an eclectic neighborhood with lovely small restaurants, stores, and markets reflecting the neighborhood's immigrant population. Quiet, but with a nice hum of urban Düsseldorf.