Pullman Cologne

Photo gallery for Pullman Cologne

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Pullman Cologne

UNESCO Sustainable Travel Pledge

Pullman Cologne

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Helenenstr. 14, Cologne, NW, 50667

Explore the area

  • Popular LocationMediaPark12 min walk
  • Popular LocationCologne Cathedral14 min walk
  • Popular LocationHohenzollern Bridge18 min walk
  • AirportCologne (CGN-Cologne - Bonn)18 min drive

Choose dates to view prices

About this area

Cologne

Pullman Cologne is located in Innenstadt, a neighbourhood in Cologne, and is in the entertainment district and near a metro station. Romano-Germanic Museum and Wallraf-Richartz-Museum are cultural highlights, while Great St. Martin Church is a notable landmark. Travelling with kids? Make time for Cologne Zoo, or enjoy an event or a match at RheinEnergieStadion.

What's nearby

  • St Gereon's Basilica - 5 min walk
  • Neumarkt - 8 min walk
  • MediaPark - 12 min walk
  • Cologne Cathedral - 14 min walk
  • Hohenzollern Bridge - 18 min walk

Getting around

  • Friesenplatz U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 18 min drive

About this property

Pullman Cologne

Family-friendly Cologne hotel in Innenstadt, walk to Neumarkt
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Pullman Cologne offers 275 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: EUR 29 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • D.light
  • E.l.f.
  • LAB12

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Conference centre
  • Meeting rooms - 16

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 May to 13 October:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 per cent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 29 per person (approximately)
  • Fee for in-room wired Internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 577 out of 986 reviews
5 - Excellent 59%
Rating 4 - Good. 314 out of 986 reviews
4 - Good 32%
Rating 3 - Okay. 67 out of 986 reviews
3 - Okay 7%
Rating 2 - Poor. 18 out of 986 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 986 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pullman is a centrally located property with a strong staff and nice facilities. It is showing a bit of wear and tear. I have visited Cologne many times over the past 8 years, staying at this property for months on year. The check in process (room avail) was a bit slow this time and the number of group tour members slowed it down more. I am sure securing enough staffing in housekeeping and front desk presents issues but there should be a dedicated tour check in agent and more cleanign staff to turn rooms around faster.
Stayed 1 night in May 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
schönes Zimmer, angenehme und Atmosphäre und reichhaltiges Frühstück
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with helpful staff. Room was spacious, clean, and comfortable. Two free bottles of water left in our room everyday was a nice touch. Breakfast was good with many choices. Hotel was centrally located, only 15 minute walk from the Cathedral. Overall, great hotel with excellent service.
Stayed 3 nights in Apr 2022

5/5 Excellent

Stayed 2 nights in Mar 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022