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Hotel Alt Deutz

Photo gallery for Hotel Alt Deutz

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Hypo-allergenic bedding, in-room safe, individually decorated, desk
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Hypo-allergenic bedding, in-room safe, individually decorated, desk

Overview of Hotel Alt Deutz

Hotel Alt Deutz

3 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C
Graf-Gessler-Strasse 13-15, Cologne, NW, 50679

Explore the area

  • Popular LocationLANXESS Arena7 min walk
  • Popular LocationCologne Cathedral19 min walk
  • AirportCologne (CGN-Cologne - Bonn)14 min drive
  • Popular LocationPhantasialand22 min drive

Choose dates to view prices

About this area

Cologne

Hotel Alt Deutz is located in Innenstadt, a neighbourhood in Cologne, and is in the city centre and near the airport. Chocolate Museum is a cultural highlight and some of the area's popular attractions include Claudius Therme and Cologne Zoo. Looking to enjoy an event or a game while in town? See what's going on at LANXESS Arena, or consider a night out at Tanzbrunnen Köln. Guests appreciate the hotel's central location.

What's nearby

  • LANXESS Arena - 7 min walk
  • Rheinboulevard - 9 min walk
  • Cologne Trade Fair Grounds - 17 min walk
  • Cologne Cathedral - 19 min walk
  • Phantasialand - 22 min drive

Getting around

  • Deutz Koelnarena U-Bahn - 4 min walk
  • Cologne Messe-Deutz Station - 6 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • La Reina - 2 min walk
  • Latino cubana - 3 min walk
  • Vapiano - 3 min walk
  • Joe Champs - 3 min walk
  • Pizzeria Diana - 3 min walk

About this property

Hotel Alt Deutz

3-star Cologne hotel in Innenstadt, walk to LANXESS Arena
Along with a bar/lounge, this smoke-free hotel has a coffee shop/café and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, express check-out and free newspapers are on-site. All rooms are individually decorated and offer free WiFi and free local calls. For a bit of entertainment, guests will have flat-screen TVs with cable channels, and other amenities include free bottled water and safes. Housekeeping is available on request.
Hotel Alt Deutz offers 41 forms of accommodation with a safe and complimentary bottles of water. Each accommodation is individually decorated. Flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (EUR 12 per day)
  • Street parking available

Food and drink

  • 1 coffee shop
  • 1 bar/lounge

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 9 per pet, per night
Dogs and cats welcome
2 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: EUR 55
  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 per cent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: EUR 12 per day
  • Pet fee: EUR 9 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Eurocard; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Alt City-Messe-Arena
Alt Deutz City-Messe-Arena
Hotel Alt City-Messe-Arena
Hotel Alt Deutz
Hotel Alt Deutz City-Messe-Arena
Hotel Alt Deutz City Messe Arena
Hotel Alt Deutz Hotel
Hotel Alt Deutz Cologne
Hotel Alt Deutz Hotel Cologne
Hotel Alt Deutz City Messe Arena

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 34 out of 357 reviews
5 - Excellent 10%
Rating 4 - Good. 111 out of 357 reviews
4 - Good 31%
Rating 3 - Okay. 106 out of 357 reviews
3 - Okay 30%
Rating 2 - Poor. 56 out of 357 reviews
2 - Poor 16%
Rating 1 - Terrible. 50 out of 357 reviews
1 - Terrible 14%

3.5/5

Cleanliness

3.5/5

Staff & service

2.7/5

Amenities

2.9/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Staff & service
Hotel had everything we needed although amenities looked worn out and bathroom looked somewhat dirty
Stayed 1 night in Nov 2021

2/5 Poor

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decent but for the price can find better
The Hotel is decent. The room is well equipped and is clean. The breakfast staff is very nice. I also had breakfast there and liked the options that they had. The Portuguese receptionist (Mr. Paulo) was one of the most friendly people that I've ever talked to. What could be improved is the wifi. I was not able to get any reliable internet connection. The 4 days that I stayed there, the internet was just slow. This is hard because I was on a business trip and I needed internet access. Another point that I didn't like, was the receptionist in the morning. The breakfast opened at 7am, and I had a meeting at 8am, so I was a bit in a rush to get breakfast. The breakfast place is not in the same building as the hotel. I arrived at the reception at 6.58am and because they only open the reception at 7am I needed to wait 2 minutes for her to tell me where the breakfast place is. Note: She was already in the reception but refused to talk to me. I don't understand why she couldn't simply tell me, also I didn't appreciate her reply. When I asked for the breakfast place her response was: "Go down the street, and look for number 99". I'm not from here, so I don't know which side does the street goes down. (The street is flat). Also, a lot of people party and they arrived drunk at 2 or 3 am making a lot of noise. One of the nights someone was so drunk that they didn't know their room, so they knocked at every door.
Stayed 4 nights in Nov 2019

3/5 Okay

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
The room vas very small and small and hard bed . If I compere to other hotel I expected a better room for that price.
Stayed 3 nights in Sep 2019

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs... seriously.
Urine soaked, unhelpful, refused to refund, absolute nightmare, the reeption isn't even close to the rooms themselves! It would be laughabley bad if I hadn't thrown up from the stink of excrement in the rooms.
Stayed 1 night in Aug 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 10 nights in a double room, overall the room was clean and had nice decor set in a fantastic location if you are staying for the intention of going to the Lanxess Arena as we were, also very close to several super markets which was convenient, our room had a really large window spanning the width of the room which could be opened fully which helped keep the room cool during the hot days, also made a nice make-shift balcony to enjoy some fresh air and a drink in the evening. Price was cheaper than all of the competition in that area. Staff were friendly and helpful. The room was quite basic however which made our extended stay quite difficult to manage, no tea+coffee facilities in the room but was offered in the reception for a cost, also no bar but alcohol was available from a vending machine for a fair price. Overall we'd stay definitely again for a short stay as its good value for money however for a longer stay I'd recommend somewhere with some extra amenities in the room.
Stayed 9 nights in Jun 2019