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Melia Düsseldorf

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View from Room
Flat-screen TV
Flat-screen TV
Minibar, in-room safe, desk, laptop workspace

Overview of Melia Düsseldorf

Melia Düsseldorf

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Inselstr. 2, Düsseldorf, NW

Explore the area

  • Popular LocationKonigsallee9 min walk
  • Popular LocationRhine Promenade13 min walk
  • Popular LocationDuesseldorf City Hall15 min walk
  • AirportDuesseldorf (DUS-Duesseldorf Intl.)12 min drive

Choose dates to view prices

About this area

Düsseldorf

Located in Düsseldorf's Pempelfort neighbourhood, Melia Düsseldorf is in the city centre and near the airport. Museum Kunstpalast and German Opera at River Rhein are cultural highlights, while Rhine Tower is a notable landmark. Looking to enjoy an event or a match? See what's going on at Merkur Spiel-Arena or ISS Dome. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

What's nearby

  • Hofgarten - 5 min walk
  • Museum Kunstpalast - 5 min walk
  • Konigsallee - 9 min walk
  • Rhine Promenade - 13 min walk
  • Duesseldorf City Hall - 15 min walk

Getting around

  • Düsseldorf Volksgarten Station - 4 min drive
  • Nordstrasse U-Bahn - 4 min walk
  • Duesseldorf International Airport (DUS) - 12 min drive

Restaurants

  • Aqua — 1 min walk
  • Purple Lounge — 1 min walk
  • The Bull Steak Expert - 5 min walk
  • Poldi - 5 min walk
  • Schwan Restaurant - 5 min walk

About this property

Melia Düsseldorf

Luxury Düsseldorf hotel in Pempelfort, walk to Konigsallee
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking. All 201 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find room service and in-room massages.
Melia Düsseldorf offers 201 forms of accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SPA has 3 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 28 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Bike parking
  • Bike storage
  • Fitness centre
  • Full-service spa

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Catalan
  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Turkish

Business services

  • Business centre
  • Conference space (2691 square feet)
  • Meeting rooms 10

Spa

  • 3 treatment rooms
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
1 per room
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 28 per person (approximately)
  • Self-parking fee: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Meliá Düsseldorf Hotel Duesseldorf
Melia Dusseldorf Duesseldorf
Melia Dusseldorf Hotel
Melia Düsseldorf Hotel Duesseldorf
Meliá Düsseldorf Hotel
Meliá Düsseldorf Hotel Düsseldorf
Meliá Düsseldorf Hotel
Meliá Düsseldorf Düsseldorf
Hotel Meliá Düsseldorf Düsseldorf
Düsseldorf Meliá Düsseldorf Hotel
Hotel Meliá Düsseldorf
Melia Düsseldorf
Melia Dusseldorf
Melia Dusseldorf Dusseldorf
Meliá Düsseldorf
Melia Düsseldorf Hotel
Melia Düsseldorf Düsseldorf
Melia Düsseldorf Hotel Düsseldorf

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 300 out of 601 reviews
5 - Excellent 50%
Rating 4 - Good. 239 out of 601 reviews
4 - Good 40%
Rating 3 - Okay. 38 out of 601 reviews
3 - Okay 6%
Rating 2 - Poor. 12 out of 601 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 601 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Disliked: Staff & service
Unforunately did not get any kind of refund due to Covid
Stayed 3 nights in Oct 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is gorgeous. Our room was wonderful with an en-suite to match. Superbly modern and clean.
Stayed 4 nights in Mar 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good location. Close to Old Town - 10 minute walk through the park.
Stayed 2 nights in Feb 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 2 nights in Jan 2020