Title: Hotel Fire & Ice Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Fire & Ice Luxurious slopeside hotel with 2 bars/lounges ![Sauna, steam room, massages](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/42339a5a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Baum Chalet, 1 Queen Bed, Garden View | View from room](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/8b36dbfb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/adf4f9bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served, local cuisine](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/848ad991.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served, local cuisine](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/w6188h3483x0y0-b5fd7a38.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Fire & Ice offers outdoor adventure and comfort in a rural setting. Guests enjoy ski-in/ski-out access and regional specialties at Salzburger Hochalm restaurant, with a children's menu. The property features in-room WiFi, snowboarding, sledding, and relaxing spa massages. 9.4 Exceptional ## Popular amenities - Bar - Parking available - Spa - Breakfast available - Gym - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/w6187h3483x0y0-f5b8ba44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 1 Single Bed ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Pillow menu - 258 sq ft - Sleeps 1 - 1 Single Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/w6187h3483x0y0-f5b8ba44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room 9.2 Wonderful 5 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Pillow menu - 280 sq ft - Sleeps 3 - 1 Double Bed ![Family Suite | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/6b60dd7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 8.0 Very good 2 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Pillow menu - 441 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Single Bunk Bed ![Baum Chalet, 1 Queen Bed, Garden View | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/b3a6a0de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Baum Chalet, 1 Queen Bed, Garden View 10.0 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Connecting rooms available HDTV Hypo-allergenic bedding Pillow menu Pillow-top bed Down duvet - 269 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Hypo-allergenic bedding, in-room safe, laptop workspace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/2300/2297/47a30e23_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Düsseldorf-Neuss by IHG Neuss - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDusseldorf-Hotels-Hotel-Fire-Ice.h4853080.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDusseldorf-Hotels-Hotel-Fire-Ice.h4853080.Hotel-Information) ## About the area Located in Neuss, Hotel Fire & Ice is in a rural area and near the airport. Travellers eager for a bit of culture can stop by Mitsubishi Electric Hall, while those who have shopping on the agenda may want to visit Marktplatz and Konigsallee. Looking to enjoy an event or a game? See what's going on at Merkur Spiel-Arena or PSD Bank Dome. Relax and indulge in the area's health/beauty spas, or seek out an adventure with hiking/biking trails nearby. [Visit our Neuss travel guide](https://www.expedia.co.uk/Neuss.dx5229) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.17314%2C6.64866&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Jket2XegEqQSUQtQlqcnEsoXvdo=) An der Skihalle 1, Neuss, NW, 41472 ### What's nearby - Jever Fun Skihalle - 1 min walk - 0.0 miles - Museum Insel Hombroich - 6 min drive - 3.0 miles - Marina Düsseldorf - 14 min drive - 9.2 miles - Marktplatz - 17 min drive - 10.6 miles - Messe Düsseldorf - 18 min drive - 14.8 miles ### Getting around - Neuss Holzheim Station - 5 min drive - Neuss Süd S-Bahn - 8 min drive - Düsseldorf Intl. Airport (DUS) - 31 min drive ### Restaurants - ‪McDonald's - ‬7 min drive - ‪Café Diamant - ‬7 min drive - ‪Biergarten Alpenpark - ‬3 min walk - ‪Subway - ‬6 min drive - ‪Lareira Portuguesa - ‬8 min drive ## About this property ### Hotel Fire & Ice Luxury family-friendly hotel in a rural location A terrace, shopping on-site and mini golf are just a few of the amenities provided at Hotel Fire & Ice. Hit the slopes at this hotel, offering ski-in/ski-out access, downhill skiing and ski passes. Treat yourself to a massage at the on-site spa. The on-site local cuisine restaurant, Salzburger Hochalm, offers lunch, dinner and children's meals. Enjoy the gym, as well as activities, such as sledging and snowboarding. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception. You'll also enjoy perks such as: - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - A lift, a banquet hall and tour/ticket information - Smoke-free property, coffee/tea in reception and a reception hall Room features All 101 individually furnished rooms feature comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and bathrobes. More amenities include: - Highchairs and art supplies - Hypo-allergenic bedding, pillowtop mattresses and down duvets - Bathrooms with showers and free toiletries - 32-inch HDTVs with satellite channels - LED light bulbs, electric kettles and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/74000000/73120000/73119700/73119682/36fa36dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adina Apartment Hotel Dusseldorf Friedrichstadt - Pool - Kitchen - Pet-friendly - Free WiFi 9.2 Wonderful 424 reviews £82 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=73119682&PinnedHotelID=73119682&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/2300/2297/47a30e23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Düsseldorf-Neuss by IHG Neuss - Pool - Spa - Pet-friendly - Free WiFi 8.0 Very good 1,002 reviews £58 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=2297&PinnedHotelID=2297&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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EUR 24.50 for adults and EUR 12.25 for children - 2 bars/lounges - A restaurant - Coffee and tea in common areas ### Restaurants on site - Jausenstadl - Pistenlounge - Salzburger Alm Biergarten - Salzburger Hochalm - Viva Bar ### Things to do - Downhill skiing - Full-service spa - Gym - Mini golf - Sauna - Shopping - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Ski-in/ski-out access - Sledding - Snowboarding - Steam room ### Family friendly - Art supplies - Children's games - High chair - Laundry facilities - Mini golf - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 13 meeting rooms - Conference centre (269 square foot of space) ### Outdoors - Terrace ### Full-service spa - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Lift (90 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift ### More - 1 building - 5 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Built in 2011 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Fireplace in lobby - Local artist showcase - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Smoke-free property - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water ### More - Connecting rooms available - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe - LED lighting - Phone - Soundproofed rooms - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 30.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 24.50 for adults and from EUR 12.25 for children - Uncovered self-parking fee: EUR 6 per day - Rollaway bed fee: EUR 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property uses eco-friendly cleaning products If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars. ### Property is also known as Fire Ice Neuss Hotel Fire & Ice Hotel Fire & Ice Neuss Hotel Fire Ice Neuss Hotel Fire Ice Hotel Fire & Ice Hotel Hotel Fire & Ice Neuss Hotel Fire & Ice Hotel Neuss ## Frequently asked questions ### Is Hotel Fire & Ice pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Fire & Ice? > Self-parking is available for EUR 6 per day. Limited spots are available. ### What time is check-in at Hotel Fire & Ice? > Check-in begins at 4:00 PM. ### What time is check-out at Hotel Fire & Ice? > Checkout is at 11 AM. ### Where is Hotel Fire & Ice located? > This family-friendly Neuss hotel is located near the airport, within 3 mi (5 km) of Jever Fun Skihalle, Museum Insel Hombroich and Golf Club Rittergut Birkhof. St. Quirinus Neuss and Schloss Hülchrath are also within 6 miles (10 km). Neuss Holzheim Station is 23 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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