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"The staff were friendly and welcoming, any issues were resolved quickly. The room was clean and more than adequate for my stay although it was a little tired around the edges, blind was fraying and the paint could do with a little refresh. I didn’t use any of the other facilities, however the bar area looked clean and spacious and clear signage around the hotel to help you navigate."

"Hotel Undergoing a Small renovation, The Staff are Wonderful. Nothing is too much Trouble. Enjoyed the food in the Restaurant, Good Quality, Great Friendly Service., We will return."

"Really old place steeped in history but spotlessly clean with mod cons. Friendly staff, all with warm welcomes from reception, bar, restaurant, breakfast and housekeeping - a credit to the hotel. We had a Finest double room with private courtyard garden, comfy armchairs, double wardrobe, huge bathroom and quality linen and towels. Lots of small bar areas keeping it cosy and quirky. Parking is an issue because of it's great location in the heart of this medieval village and being a 15th century building, no doubt the horse and carriage back in the day had no problems! But we managed to park a100 yards down the road in the public car park with reasonable charges. There is free parking in the High Street if you can get a space, but we where there over the Bank Holiday weekend, so it was very busy. Dunster castle is walkable as is Dunster station on the West Somerset Railway Heritage line. Wonderful birthday weekend!"

"Room was cleaned to a good standard. Bed very comfortable "

"Nice menu. Accommodating staff. "

"All the staff were friendly and helpful. The room was clean and had all the amenities we needed. The location is excellent as near train station and fairly central to the town"

"Fantastic Hotel, beautifully decorated and spacious. Well located with parking onsite. Highly recommend and would definitely stay again."

"On arrival the reception lady was lovely check in was easy & the hotel looks very nice from the outside. Great first impression but when you get to the second floor can see it’s dated and half going through a refurbishment. When we got to our room it’s very evident it needs an update. Damp and musty smell, the bathroom was really old, wall papered ceilings and still lots of cracks! Lots of old sockets with blank plates but only 1 wall double plug socket to use (did have USB which was good and probably the only modern thing in the room) mattresses were very cheap and springy the bed bounced when you rolled over. The room & all linen was very white & clean. Felt like a big dent under the carpet in the floor next to the bed. We are not people to complain and it was a reasonable price for a family room so we just accepted ‘we get what we pay for’ for the room it served its purpose for us. We visited the restaurant which was very calm and friendly, but unfortunately we did complain although the food looked lovely on arrival off colour scampi, pink chicken and cod which looked like it was from an Aldi box of fish. Worried of food poisoning unfortunately we did send the food back and eat elsewhere. The young lad working front of house was really good and kind with resolving the issue. The staff were amazing and I think with a thorough refurbishment (not cheap cover up) this hotel will be amazing but have low expectations if you’re using while going through the refurbishment. "

"Nice seafront hotel with parking, walking distance to town centre."