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"Staff were superb. Hotel room was clean and lovely (toilet seat came off on first use but I fixed it back). Changing rooms in spa smelled and hotel was a little worn but no complaints as it’s a 3 star so our expectations were met."

"Hotel is conveniently located in the attractive town centre where there is a good selection of restaurants and cafes. Good views at the back of the river. "

"Everything was great but the staff were absolutely fantastic and very helpful! "

"The rooms were small but adequate. The staff were welcoming and friendly and the choice at breakfast was good. There was a small amount of parking space at the front of the hotel. It stands at walking distance from the railway station but noise is NOT intrusive. There were a lot of stairs to the top floor of the hotel. There was a poor flow of water in the shower and the water took a long time to get hot, perhaps because of being on the top floor. In general terms, it offered good value for money. Thank you. "

"Excellent stay and service, food was excellent with a good choice offered on the menu. The bar was also really good with several choices of beverages available, all were offered at reasonable cost."

"This was a leisure visit. We were greeted by you are early (30 mins) which I had acknowledged before they mentioned it and said they would check. Again they said we were early but the room was ready and told Room 3 upstairs! We only have 7 rooms we were told. The room was tidy but dusty and the window although double glazed had a gale blowing through as it didn’t fully seal when closed. The shower head had more water coming out of the top of the shower head than where it was supposed to come from and wasn’t particularly warm either. You could hear every noise from people walking up the staircase to closing their doors. The staff were ok seemed to be put out when we went to the restaurant which was cold as was the rest of the building. They didn’t come across that friendly or welcoming. The building itself has the promise to be a really nice place but more attention needs to be paid to the rooms and temperature control. It did seem to have contractors staying there."

"Comfy and welcoming."

"Fantastic 2nd honeymoon dinner in the Dungeon!!!! Took a great hike around the property the next day, with a visit to the falcon habitat. The Falcon caretaker was very friendly and knowledgeable. Having never seen a falcon up close, it was a real unexpected treat."

"Beautifully appointed room overlooking Muirfield golf course, clean and spacious for 1, staff were courteous and professional. Breakfast was outstanding. "